Keller Services Heating and Air Conditioning

Wow!! I can’t say enough good things about Keller Services, Brian & Brandy Schimmel and the whole tech crew!!

I had dreaded shopping for a new HVAC system to replace our 2005 builder grade Lennox system. I got 2 quotes, but didn’t feel all that good about the systems that were recommended. My daughter recommended that I call Brandy at Keller Services. I’m so glad I did!!

Brian came out promptly, looked at my old system and gave me all my options and pricing for several new systems. Absolutely no pressure at all!!

Today, I am loving my new 18 SEER American Standard variable speed system. The crew arrived early and worked straight through, despite 95-100 degree temps. All of the 3-man crew were very professional, hauled away my old system and cleaned up so my place is better than before the install.

I had them add 3 new return air vents. When they were sawing the ceiling for the return air vent holes, one of the techs held a box under where they were sawing so that no ceiling pieces or sawdust dropped into the room. Great attention to detail!

If you are looking for HVAC system repairs or a new system, please save yourself some time and frustration and call Keller Services first.

I have nothing but good things to say about Keller Services. Everyone (especially Brian) have been professional, personable, fast, and responsive.

Purchasing an HVAC system is almost exactly the opposite of fun, and we found it to be a very stressful experience. Once we talked with Keller Services, it became a much more relaxing endeavor, and we are extremely satisfied with them.

We were looking to preemptively replace a small system from 1999 that heats/cools only a single room. We contacted a number of companies to get quotes for replacement systems before choosing Keller Services. We discussed with Brian the needs of the room, different options, and he wrote up a quote with a couple variations. There was no high-pressure sales pitch, which I may appreciate more than anything else I mention in this review -- after talking with 5 other companies (some which didn't even care about seeing the space needing service) for multiple hours, the ease at which Brian/KS was able to just give me a price was refreshing.

Speaking of pricing, I found them to be very competitively priced, and I can only assume that not having to pay an army of salesmen helps keep overhead down, since their work speaks for itself.

Getting on the calendar was very quick (but it was April...), and a whole crew arrived bright and early on a Monday morning. They worked harder than I ever have, and had everything removed and the new unit installed and blowing arctic winds by early afternoon. When they left, the only sign they were ever here was a new AC/pad outside.

While they were here, I asked Brian if they do dryer vent/exhaust cleaning, and lo-and-behold, I got my vent cleaned that afternoon as well.

We had a very minor issue post-installation that was NOT Keller Service's fault, and they were exceptionally responsive, with Brian coming out immediately after the call he was on. Brian clearly explained to me what the issue was and resolved it within minutes. So know that if there is an issue, KS will come back and make sure everything is perfect.

All-in-all, A++.

Amazing company! I've been using them for a few years now and every time I am happy and so is my wallet! They are quick, efficient and don't try to up sale unnecessary items or services.

The owners, Brian & Brandy, are truly wonderful people! They treat their customers with respect and provide them quality work. Highly recommend!

I live in a rental house & my leasing property uses Keller Services for AC maintenance. Leonard has been to the house a couple of times now & he’s the best! He’s always so friendly & makes good conversation. We haven’t had any problems with our AC or heating since he has been providing us with seasonal maintenance whereas the unit had issues before.

I'm a contractor.
Brian and the guys have been servicing my customers needs for years. My own A/C needed to be replaced last year. I got a couple of quotes, Brian was the least expensive, and the unit he recommended wasn't the most expensive, but was the most effective for my house. They did a nice, neat install, and came back the next day to adjust some things.
This unit has saved me approximately 40% on my electric bill.
Another big plus is that Brian and the guys are honest and straightforward. They won't push to sell stuff you don't need. My customers have all been very impressed with their service.
Recommended

Do not use this company. We called them to do an estimate on a new AC unit. The tech came out and asked if we were just wanting a new unit or if we wanted to just fix it. We told him that it was 19 years old and we did not want to start replacing parts so we just wanted a bid. He asked if he could just try to fix it and we said ok ...go ahead and look at it. He came back and said the capacitor was bad and we already knew that. He asked if he could put a new one on and see if that fixed it. we said NO. We don't want to buy parts and temporarily fix it. He said he would take it right back off if it didn't fix it. We said fine but we have already done this. He came back and said the compresseo was also bad so we told him just to take the capacitor off and get us an estimate to replace the system. He said to hold on a minute and stepped in to the other room. He came back and said his boss said that he could leave the capacitor on for a week for $50 so that we would not be without air. (He charged us full price for it plus a service call.) If we didn't but our AC unit with them he would come take it off and put the old one back on. We never received an estimate by email like we requested. We had to call them to get a verbal estimate.

We used Keller Services to replace two AC units. Brian assessed our situation and educated me about all our options, provided his recommendations and was super responsive in answering all my questions. We received quotes from 3 other companies but I felt most comfortable with Keller. He didn’t try to upsell me on stuff we didn’t need, and when I asked about replacing the older furnace on a third unit in the house he told me he didn’t think it was necessary at this time. Once we decided to go with Keller, we had our new units installed less than a week later. The installers were respectful of our home and very professional. So happy we went with Keller and highly recommend them to anyone looking for a responsive and dependable HVAC company.

Highly recommend this great company for their quality and professionalism. I had a great experience with Keller Services. Brian is a clear expert in this space and during the estimate process he noticed problems with our original install that none of the other companies noticed when bidding for the job. Brian included those design improvements into his estimate to make sure we had the best system possible and the new equipment worked optimally. The install team was very professional, clean and did an excellent installation. Thank you Brian and team.

Bryan was very courteous and helped me solve my HVAC issue. Thank you again!