Quigley Heating & Air Conditioning

Quigley was very quick to respond to our ac not cooling. We had a 30 year old system and decided to replace the unit. They were very prompt and did an excellent job. It was installed and up and running in one day! I would defiantly use them again.

I’ve been using these guys for over 12 years! Only for my business at first. Now they service both my home and business. They have always treated me fair! I went with another company once when I had a last minute emergency and my HOA suggested suggested the guys they use. I was appalled by the service... only time I have ever strayed. These guys actually care about building a relationship with you. I am writing this review because I recently had them out to my salon and again, the service was exactly what you would expect from a family owned business. My a/c unit decided to swallow the cheap filters I bought:/ the tech was so nice even tho I was embarrassed about my lack of care for my unit! Lol! I was also 30 min late to let them in... of course they were there right when they said they would be. He’s serviced both my a/c units, cleaned the outdoor units... and checked to make sure the coils were not a mess with no additional charge. I was so thankful for the customer service for the first time I decided to leave this review despite using them for so long and never sharing my experiences. I recommend them to all my friends. Thanks Quigley, hope you guys read these! It’s been a real pleasure working with your team.

Mr. Ray is our trusted technician from Quigley. Whenever our Heating/AC system needs upkeep or maintenance, Mr. Ray is our go-to expert. Working with him gives our family peace of mind that we are being well taken care of.

I called them out to troubleshoot and repair problem. Condensation not draining properly. After servicing coolant condensation decreased as promised but still doesn't drain properly. Promise to follow up after service never happened.

I’ve used Quigley for a number of years, and Ray has always been thorough and efficient while servicing my HVAC. Thank you, Ray and Justin for your service today!

It was a Friday evening after work in December (2015). The house was getting colder...I called and got the answering service. They called the service person who called me back within 5 minutes. He also lives in Plano and within 30 minutes was at my house. And 30 minutes later, a faulty striker was replaced on the heating system and the house was now getting warmer. Whew!

So glad I have a Service Contract with Quigley - they came to the rescue!! I was amazed and delighted at how fast their response was to take care of their customer. I highly recommend Quigley and getting a Service Contract with them!!

We choose Quigley to replace a pair of 27 year old Trane A/C units with new Trane heatpumps. We were delighted by…

• Chris – top notch salesman. Made it clear that the Trane products sell themselves and his value contribution was to fill in the knowledge gaps as we needed. Very prompt in his professionalism (e.g. email and question response times, thorough answers, et). An exception customer-facing frontman!
• Scheduling – always well communicated and ON-TIME everytime…! This become exceeding rare in our experience in the thriving residential services industry.
• Installation Crew – very respectful and everyone spoke English. As a native Spanish speaker, it not an issue for me, but all too often my wife has been in the difficult position with contractors when I’m at work to try to communicate with other project crews that didn’t speak ANY English. A simple but noticeable customer consideration. All of your crews show a sincere appreciation and respect that they were in OUR HOME.
• Pricing – Competitive and simple. I like the bottom line pricing with everything included.
• Post Install Follow-up – I applaud Chris’ check-in after the installations. The customer’s feedback of the install(s) is an excellent QA and feedback practice. However, if you don’t completely follow through with the outstanding items, it becomes a wasted effort… more below.
• Mr Quigley - Very impressive display of Customer Commitment from the first day of the install, through the post-install follow-ups. It’s his name on the company and the personal involvement conveyed EXTREME OWNERSHIP (literally and figuratively) in the product and service.

So glad I found Quigley!

The heating unit sitting on top of our office building decides to go kaput during mid winter. Time is of the essence (I can't let my office staff freeze!) so I hit the phones getting quotes. This is a huge job so shopping around matters.

I chose Quigley over other companies because:

1) Quick. They were lightning quick getting us a quote. As I said, can't have my staff freezing. Those little portable heaters can only do so much.

2) Fair price... and I had checked around. The only lower bids came from individuals, not businesses. Having a warranty and knowing it will be professionally installed is definitely worth paying a little extra.

3) Professionalism. From start to finish, Charity, Chris, and the tech staff were professional, quick, and just awesome to do business with.

I'll be definitely be using Quigley in the future for other properties I own. It's a relief when you can find a reliable, competent, and fairly price contractor. I found that in Quigley.

To all the staff at Quigley, thank you for being awesome!

Very helpful and great knowledge about our issues.

I have used other companies and they always try to sell me something. Quigley is professional, does the service, and doesn't try to sell me something, so I know I can trust them if they do find something wrong.