Cool Air Texas

Fantastic company! I was in the market for new HVAC systems (4-ton and 2-ton) and had about 6 company come out and to give me an estimate. Cool Air Texas was the last one on my list and was referred by Home Depot (great service by the way!). I had the please of having Rashad from Cool Air provide me an estimate. He was extremely professional, knowledge and personable. He did his inspection and provide transparent feedback on what he thought needed to be done and what didn't need to be done. He also listen to my concerns and to what type of systems I was interested in (very refreshing as a lot of vendors don't). After he provided me an estimate, for exactly what I wanted at an extremely competitive price ( lowest out of all the estimates I got with the best financing options). Rashad made the entire experience seamless and made me feel confidential with my decision to move forward with replacing my HVACs. Also the installation process was seamless. The crew that did the work was very professional and they made sure to walk me through everything they did after the installation. I can not recommend Cool Air Texas for your HVAC needs enough. When you call in make sure to ask for Rashad!

Damien Douglas was awesome. Came out the next day after I inquired, gave me several options, all very reasonable based on previous quotes. Schedule and completed the install by 1:00 the previous day. Great price (including financing) and service.

D'Sean came out and gave us an estimate, he was very personable and professional. He was very concerned as our AC unit went out while we were on vacation. We have two of our young grandchildren living in our home, I'm disabled, my husband has had cancer twice, my 77 year old mom was visiting and we have pets. We were using two small one room window units in each end of our home and, of course they did nothing really to cool our 2000 sq. ft. home. D'Sean brought us a larger window unit to use until we could get our new unit installed. Our equipment had to be ordered and didn't arrive until Saturday, D'Sean told the installation crew about our situation and they VOLUNTEERED to do our job not only on a Sunday but on FATHER'S DAY!!! I didn't get to meet the crew as I had to leave to drive my mother back to her home six hours away but THANK YOU THANK YOU THANK YOU so much for a GREAT JOB done and for your COMPASSION!!

We recently had Cool Air replace both of our HVAC systems. We went with a Lennox Signature Series 28 SEER ultra efficiency setup on the main floor and 20 SEER upstairs. They also added first floor zoning so we can adjust temperatures in various room and cleaned all our ducts. Rashad helped us determine what solution made sense for our house and sold us the systems. He’s the nicest guy, incredibly knowledgeable and always responsive to answer questions. James managed the installation crew and did an incredible job. He and the team were professional, clean and respectful of the fact that we were working from home during the whole install. We highly recommend Rashad and Cool Air to anyone looking for a new HVAC install.

We had a great experience with Rashad and Cool Air. He was polite, professional, and got the job done on time and as promised. All our experiences with the crews and staff from Cool Air were positive, and they respected us and our home (kept things clean, wore booties, etc). Now we have the perfect HVAC for our needs and are enjoying much more comfortable living with cleaner air. I absolutely, whole heartedly recommend working with Cool Air. Rashad even reached out to us after the project was completed to ensure things were to our satisfaction and going well.

I had really shopped around for our HVAC replacement. After reviewing four bids, I narrowed it down to Cool Air and another company. Cool Air had competitive pricing and communication was great in the beginning so we went with them. The one caveat—make sure to read your contract THOROUGHLY before signing—we had a few communication hiccups during/after install (hence the four stars overall). However, the ladies in the office deserve FIVE STARS!! Emily, Doreen, and especially Susan were terrific in helping to iron out the details to ensure we got what we paid for. They were all very patient and kind. Running a business can be a tough endeavor—especially when there are so many people involved (salesman, installers, middle management…) stuff can get lost in translation. But if you have a great customer service team it makes all the difference! Problems are inevitable in this life—it’s how you handle them that truly matters. Thanks especially to Susan for helping us navigate thru to completion. We are satisfied customers!

Damian Douglas was amazing, professional and very helpful. He went above and beyond the call of duty to help with our new HVAC system installation and testing. He is still answering our questions after the fact. I’ll work with Damian and this company anytime in the future. Highly recommended. Z & K, Whitewright, TX

This company made every step to replacing my old heating system, a dream come true.
They were timely, efficient, professional and efficient.
From their Management team all through:
Commendable service
My sincere thanks to Mr Rashad and his team
Please keep up the good work.

Outstanding service & honest, low-pressure consultations are free!
They even have a Preventative Maint Plan w/no extra charges for after-hours or emergency services w/repairs. That's pretty much unheard-of.
Reasonable rates for tune-up, repairs, or replacement of your HVAC system.
If you call em, you can say Rachel G. In E. PLANO recommended; they may have special referral pricing & deals!

We had an emergency breakdown and provided us with on call service. So pleased that they came and took care of it or it would have been impossible to live in this heat with 105 degrees. Thank you, guys!