These folks are always so very professional. You receive a call and a text before the technician arrives, and a call and email after the job is complete. Just moved to Cypress 6 months ago and Utilizing Aire Serv for all of our HVAC work is one of the smartest things we have done here.
Joe from Aire Serv Houston NW is THE BEST. We had a new AC installed by Joe and his team last year. Recently we had our Best thermostat give a E73 No Power on Rc error at 8pm in the evening. I called up Joe and he helped me troubleshoot a few things to determine the problem. When we still Couldn’t get it going on our own Joe came out himself (after hours) and had our A/C up and running again in 20 minutes. (Turns out there was a loose neutral splice in our electrical switch to the A/C that he found and re-spliced in no time). THANK YOU JOE!
Ivan, was very efficient with my tune-up on my heater. He explained things well, and the appointment was timely. He even vacuumed after being in my attic. I also appreciate the customer appreciation gift. Thank you Aire Serv!
Aire Serv of Houston Northwest is top notch. The technicians are honest no high pressure sales and won't upsale a whole new unit if that isn't what you need. Top notch customer service and they did a great job. Highly recommend them for honesty, customer service and supporters of their community.
A close friend recommended them after I expressed my frustration and disappointment with service from AHS contractor. Being that it was July, I thought I would have to get in line, but Joe and another tech arrived the next morning to access the problem and had the necessary parts to fix it right away. Joe also showed me exactly what was causing the unit outside to freeze, but the AHS contractor said he didn’t find any problem at the site. I saw for myself what caused the malfunction and how it works. In the end, I had to pay out of pocket, but it was considerably less than what I was being jacked for with AHS’s contractor. I’m usually reluctant to make recommendations, but I’m very confident about recommending and using this company in the future.
I have called Aire Serv of Houston Northwest about 3 to 4 times in the past before we decided to buy a new HVAC system from them. Every time I am greeted as if I am a special customer. This last time Christian answered and got someone out the same day. Ivan, Aire Serv technician, had been to our house before and is always courteous and answers all our questions in detail. Ivan knows the system and found the problem in a few minutes. It was a great choice in selecting Aire Serv of Houston Northwest to install our new HVAC system.
If you want a trustworthy, reliable and congenial service you have come to the right place! We have known the owners of this franchise for over ten years and they have serviced our A/C at two different houses and business. You will feel comfortable with them from minute one and you will know that you are being deal with 💯 honestly! I can not recommend them highly enough.
I sent them a message through their website and I got a response that they will call me next day. Since nobody called back I called them but got no answer. So I went with another company. I was hoping they took care of my AC since they are just 3 minutes away from my house.
We manage well over 500 single family homes in the Houston area. As you can imagine, demand for HVAC repair is a high priority with us.When we needed them, Aire Serv Northwest has always come through with the right solution at the right time. You can count on Aire Serv Northwest.
For my grandfather(customer since 2014): They have excellent service. The technician came on time and was pleasant to talk with. Did a great job and will use them again!
Randall ell
These folks are always so very professional. You receive a call and a text before the technician arrives, and a call and email after the job is complete. Just moved to Cypress 6 months ago and Utilizing Aire Serv for all of our HVAC work is one of the smartest things we have done here.
Michael Gorney
Joe from Aire Serv Houston NW is THE BEST. We had a new AC installed by Joe and his team last year. Recently we had our Best thermostat give a E73 No Power on Rc error at 8pm in the evening. I called up Joe and he helped me troubleshoot a few things to determine the problem. When we still
Couldn’t get it going on our own Joe came out himself (after hours) and had our A/C up and running again in 20 minutes. (Turns out there was a loose neutral splice in our electrical switch to the A/C that he found and re-spliced in no time). THANK YOU JOE!
Angila Ervin
Ivan, was very efficient with my tune-up on my heater. He explained things well, and the appointment was timely. He even vacuumed after being in my attic. I also appreciate the customer appreciation gift. Thank you Aire Serv!
David Westfall
Aire Serv of Houston Northwest is top notch. The technicians are honest no high pressure sales and won't upsale a whole new unit if that isn't what you need. Top notch customer service and they did a great job. Highly recommend them for honesty, customer service and supporters of their community.
Pamela Bowerman
A close friend recommended them after I expressed my frustration and disappointment with service from AHS contractor. Being that it was July, I thought I would have to get in line, but Joe and another tech arrived the next morning to access the problem and had the necessary parts to fix it right away. Joe also showed me exactly what was causing the unit outside to freeze, but the AHS contractor said he didn’t find any problem at the site. I saw for myself what caused the malfunction and how it works. In the end, I had to pay out of pocket, but it was considerably less than what I was being jacked for with AHS’s contractor. I’m usually reluctant to make recommendations, but I’m very confident about recommending and using this company in the future.
Epic Information
I have called Aire Serv of Houston Northwest about 3 to 4 times in the past before we decided to buy a new HVAC system from them. Every time I am greeted as if I am a special customer. This last time Christian answered and got someone out the same day. Ivan, Aire Serv technician, had been to our house before and is always courteous and answers all our questions in detail. Ivan knows the system and found the problem in a few minutes. It was a great choice in selecting Aire Serv of Houston Northwest to install our new HVAC system.
Mona Bernhardt
If you want a trustworthy, reliable and congenial service you have come to the right place! We have known the owners of this franchise for over ten years and they have serviced our A/C at two different houses and business. You will feel comfortable with them from minute one and you will know that you are being deal with 💯 honestly! I can not recommend them highly enough.
Cesar Torres
I sent them a message through their website and I got a response that they will call me next day. Since nobody called back I called them but got no answer. So I went with another company. I was hoping they took care of my AC since they are just 3 minutes away from my house.
Real Property Houston RPM
We manage well over 500 single family homes in the Houston area. As you can imagine, demand for HVAC repair is a high priority with us.When we needed them, Aire Serv Northwest has always come through with the right solution at the right time. You can count on Aire Serv Northwest.
Marshall Lightfoot
For my grandfather(customer since 2014): They have excellent service. The technician came on time and was pleasant to talk with. Did a great job and will use them again!