Air Depot

I have never encountered a service company with so much enthusiasm for their work. After my mother raved about their attentive and careful service, I decided to call them for a second bid on my A/C units (following my home warranty's bid). The air quality and efficiency in my home had been awful for years, and I believe was causing us to be ill. Even though I would have received a significant discount from the contractor under my home warranty, after talking and meeting with Joe I felt so convinced that Air Depot was the right choice for us--simply from his excitement about what he could do for our family. We feel like winners today because of their knowledge and service. They were quick, caring, clean and most of all seem to be so happy in their work! We appreciate these things in a company. Thanks Air Depot!

The team of three plus the company representative did an excellent job of installing our AC system. They even took down part of our fence to get the unit into our yard. Note: they also put the fence up after they finished the job. Great service!!

Oscar came in and worked nonstop to make sure our air conditioner was fixed properly. Answering all of my questions and explaining any of the answers and process. I felt confident that we went with the right service from our first conversation.

Would be the first to call if I had any questions pertaining to my air condition.

Oscar Z. was a very professional service tech from Air Depot. A/C was blowing hot air, called Air Depot after hours, and Oscar arrived the next afternoon. Finally narrowed the problem down to a faulty thermostat. We have used Air Depot for our HVAC needs for the past 4 years, and they do not disappoint. Highly recommended for HVAC needs.

Called them for a service call as I thought I had an odd noise from my outside unit. NOTE: Nothing else was wrong with the system and it was working fine I was simply trying to be proactive(My bad). When they arrived I worked with the tech and we actually identified the noise I was hearing from inside was the neighbors unit and not mine. Since I was paying for the Service Call I asked him to check the system. In the process my Thermostat quit working. Then quite some time later I was told by the tech that the Thermostat was bad and they would need to replace it. ($700+ dollars but they would split it with me after I got a little upset) The tech left and came back (with a black one at that even though all other devices in the house are WHITE) and could not get it to work. The Supervisor called me and told me he would send out someone more skilled in my system later that day and work through it. The new tech showed up hours later and validated the original thermostat was fried. (Which I told the supervisor he needed to do as I was not confident in the work to this point) He then worked to get the new one installed. It was then that he identified that the Board on the outside unit was fried and why the new thermostat would not work. While he would not confirm, or deny, I am of the opinion that this is what caused my original thermostat to be damaged due to incorrect handling on the outside unit. They covered the replacement of the Board on the outside unit but I still had to fund half the thermostat. While they installed this entire system and have maintained it to date I am not impressed by this situation at all. Nobody has reached out to me about it and when I attempted to contact someone in reference I was simply speaking to a parts/warranty person who was no more helpful than a receptionist.

19 month old AC Compressor died. Chris at Air Depot replaced it next day, while having to hot shot a new unit from Beaumont. Thank you Air Depot for your quick and hassle free service. My family appreciates your quick response!

We have been a customer of Air Depot for many years and
have been highly satisfied. Ken performed the scheduled
maintenance today and did a thorough job. The Team is
very professional and attentive to your needs.

Our air conditioner wasn't cooling and making a very loud sound. Air Depot came out the same day and determined it was the capacitor. The tech, Daniel replaced it quickly since the part was on the truck. He also checked a few other minor issues that I was concerned about and found no other problems. Daniel has been servicing our furnace and air conditioner systems for almost 10 years. I would recommend him to friends and family.

Oscar was on time and very courteous and professional. He explained the services he was going to perform and asked if we had any questions. When we asked questions he was happy to show us what he was doing and made sure we understood.

Very reliable and professional technician! Super friendly. My attic door spring broke off as he opened the attic door (not his fault), and he stayed until 6pm just fixing it. Highly recommended for going the extra mile and exceeding my expectations!