Indoor Comfort Experts A/C

William was professional, polite, knowledgeable, helpful, eager to work and was able to problem solve in a timely manner and explained the issue and answered questions that we had! I never knew anything about a Capacitor. William was very pleasant, and I look forward to working with Indoor Comfort Experts again! Thank you! Have a blessed day!

The installers were very pleasant and knowledgable, they did their job, left the area clean. We were very pleased with the entire process.

Had a wonderful experience with Seth. The company quickly made an appointment with us after we submitted a request to our home warranty company. The person who scheduled our appointment was very nice and professional she explained what we needed to do to prepare for the visit by the tech. Seth called me about 10 - 15 min before he arrived which gave me the chance to be ready for him. I truly appreciate this!! Once he arrived he was professional and took the time to answer our questions and explain everything about what needed to done with our unit. I would highly recommend this family owned business for all of your air conditioning needs.

Always great tune-ups on my AC/ Heating system. Prices are fair, however they raised prices this year and I have to re-evaluate other companies. I removed some star ratings due to them now charging a credit card processing fee 4% in addtion to the actual cost even though I offered cash up front but no change was available, then my AMEX was turned down by them.
When I asked to have the credit card fee refunded or applied as a credit for the next service was told NO. I told them I have a choice for another company that wont charge this fee or can make proper change for cash.
Instead of making it right for the customer,
Owner thought I was rude and wanted to no longer service my home, and canceled my maintenance contract. Ok, glad there are other companies out there to take my business to.

After waiting 10 days for someone to show up, the service was OK but the technician was very condescending and talked to me like I was ignorant. After I explained I had 30 years of experience in facility management including HVAC, he changed his tune, but damage was already done. Won't be calling them again. Choose to provide poor customer service and customers can and will chose another service provider.

They were great!! Very professional, knowledgeable, and upfront. We were having issues with some rooms not being as cool as others, Seth came out and helped us get everything just right! If he didn’t come when he did, we would’ve had much bigger issues!

I call the company and they immediately returned my call and came out the same evening. Seth was so kind and considerate and answered all of my questions and their prices were reasonable. Thank you for helping us out with our a/c fan motor. You guys Rock!!!

Excellent customer service, friendly staff, and timely resolution! I couldn’t recommend them enough. My AC unit was repaired, SAME DAY, and the technician was professional and well experienced…in the Texas heat they are truly a life saver… OPEN 24 HOURS!!!

We have used Indoor Comfort a few times for our AC problems and every time they have gone above and beyond to solve our problems and give us helpful insight on regular maintenance. I would highly recommend them. If I could give them more then 5 stars I would!!!

We initially started using Indoor Comfort Experts due to our home warranty but liked them so much that we now do their yearly service agreement. They are always upfront and professional. The technician has always been open about what is and is not covered by our home warranty and makes sure we understand everything when evaluating any needed repairs. Love them!