Cool Texas Air

WE suffered with an ancient HVAC system and were grateful when the inside temperature went down to 83 degrees! Richard and his staff were professional, courteous and efficient. They came in, removed all the old equipment, installed a terrific new system and took the time to ensure that we were instructed on the use of the system to maintain peak efficiency. I highly recommend this company!! Their service is impeccable and they treat their customers like old friends, not a dollar sign. All the staff that we have dealt with have an ownership attitude for this company and treat us as valuable customers. You cannot go wrong choosing Cool Air Texas as your service provide for all your HVAC needs!!!

I have nothing but "raves" above the services these past few years that I've received for my system.
They're on time, professional, " Richard" makes me feel like a family member, so very respectful. I will always stay in business with this company. Cool Texas Air is the coolest in the Summer/Spring and warmest in the Full/Winter.

If you're looking for a company you can trust and feel good about supporting with your business, Cool Texas Air is it.
Cool Texas Air is locally owned by very generous, family oriented people. Mr. Kevin Scott puts a lot of time and effort into caring for his family and those around him, including sponsoring and personally helping out the Northeast Vikings youth cheer team.
I can't thank him enough for all he does, and I know you'll be in good hands with Cool Texas Air!

Richard Andre and his crew are by far the most impressive and professional group of individuals. Awesome Customer Service! Richard takes the time to expalin in detail what whats worng with the unit and what steps are needed to fix the problem. The most Honest and Reasonably priced Heating and Air Conditioning company In San Antonio!

Richard, Chris, and Jessica were absolutely a pleasure to work with! Professional, responsive, and helpful. Cool Texas Air truly cares about their customers and their well being.

Awsome service Richard Andre gave us he took real good care of us a total live saver, he's very knowledgeable, polite, courteous, genuine, trustworthy, honest, and his work speaks for itself. I highly recommend him and will be passing his information around.

We had a terrible experience with the person named Richard who I think is the owner of the company. Neither Richard nor the mold expert who came with him for their initial visit had gone over the mold report to us. My husband and I had to open it up during their visit as they were completely oblivious to what the real problem was and where in the house it was. They mentioned they had talked to our mold inspector before coming but were completely unaware of where in the house the problem was. That goes back to not reading the report. The quote that was sent to us seemed cobbled together than well thought out to what we really needed to resolve the situation. The carpet cleaning was completely missed in the quote until we brought it up to him. There were also a couple of items that seemed redundant.

There seemed to be a disconnect between what our mold inspector recommendation for the sheet rock was and what he thought the mold inspectors recommendations were. Cutting the sheet rock vs electrostatic fogging. This disconnect further delayed the project.

Considering all these confusions we had setup a time last Thu ( at 5 pm for Richard to come out to the house, along with our mold inspector (not sure if that was communicated to mold inspector)to clearly explain to us every line in his quote with regards to how it applied to our house and the work that was to happen. My husband even left work early to make sure he was at the house in time for this meeting. But he neither showed up nor contacted us. I had texted him a few times he got back and explained the quote to my husband over the phone. He also mentioned he had to go back to San Antonio. This is extremely unprofessional and shows an utter disregard for someone else's time.

During that last phone call he made it a point to tell my husband that we always had the option to go with somebody else if needed. If that was our thought, we probably would not have tried to reach out and work with him in the first place. Again very unprofessional.

I will definitely not recommend this company to anyone and please be aware. They are very unprofessional and I don’t think they know their job. They hardly could answer the questions that we ask him.

During the 2021 winter stormageddon, they went out of their way to bring us an air filter because our outside unit was freezing up making it hard to heat our home. We were not previous customers, Jessica saw my plight on Nextdoor, and came to the rescue. They delivered it directly to us without changing a delivery fee, and not knowing if we would even become customers. If that is not amazing, I don’t know what is. They will now be our AC maintenance people for life! Thank you Jessica and Cool Texas Air, you guys are amazing!

The best!! Richard is professional and gave us an honest/fair quote. This is the way ac companies should operate. Look no further than Cool Texas Air for ac servicing and repairs.

I highly recommend this company!! Very honest man, and extremely dedicated to helping people. He puts everyone ahead of himself. Very educated and knowledgeable. They will be my forever go to for future HVAC needs.