Cool Texas Air

By far the worst service EVER! They bill you before coming out for AC/Filter servicing. Brandy will never ever return your call. Technicians don’t ring the bell they walk up to the door just to say they came by. Luckily I’ve got it on door cam. Save your money go with a company that has business integrity! Hopefully this review will make them return calls but I doubt it they are crooks just like the Realty company that owns them.

I was able to work with Keith who was very professional and polite. He took the time to explain when I had questions and made user that my home was cooling as it should be before leaving. This was in the middle of summer and they were able to service my system early in the morning to avoid me sitting in the heat all day.
I would defiantly recommend this company to anyone in the future.

These guys are top notch. Brandy the mannager was quick to respond and fit us in their schedule. Professional, honest, and thorough which I appreciate these days. I don’t feel like they try to sell you equipment that you don’t need and they explain to you all your options for repairs. Mike and Keithare two of the techs we’ve had, great service. Will continue to use these guys for any future needs!

I contacted Cool Air on a Sunday and got an immediate answer from the owner Kevin. He was able to set me an appointment up for 8am the very next morning. Although some issues arose that made them unable to make the appointment time, they went above and beyond with their hospitality, which earned them this 5 star review. My service technician Keith was very knowledgeable and immediately was able to address the issue and got right to work fixing it. All in all, I just needed refrigerant and he even went further to personally clean out my air intake vents. Due to the issues that arose that caused the appointment time unable to be met, Brandi and Keith even gave me a more then fair discount on the services. Due to their customer service expertise and knowledge, I will continue to use Cool Air for Al of my HVAC and heating needs.

My AC stopped blowing cool air the night before, so I called around to other places--the earliest they would be able to swing by is by the afternoon. This summer heat being crazy hot, having to wait additional hours for a technician to come over was becoming unbearable. Happily, Kevin answered at 8 am sharp and said they'd have someone right over to take a look at my issue first thing. Twelve minutes later, Mike and another technician arrived and took a look at the issue. In all, everything took approx 30 minutes (thank GOD!!). They were very friendly and polite. Obviously, the worst case scenario is having to replace the whole unit (ours will need that eventually anyways), but I found their prices very reasonable and would definitely use their services again the future. Thank you! Note: This isn't a paid review and I didn't get a discount for this post.

A friend of ours
Works here called her on a Saturday because we had issues with our A/C she called her boss & the boss got in touch with his weekend tech it took only about 1 1/2 hours & the tech was out here working on our unit. He was knowledgeable about working on units he was professional & did a great job trying to help, fixed the issue & we were very pleased with Cool Texas Air we recommend them for your repairs.

This team is absolutely amazing! Mr. Kevin Clark was responsive and so very polite. His team came to my home when my AC wouldn’t work during the recent heat spike. I would recommend this team of technicians to any and everyone who needs any services.

The owner Kevin was very professional, honest and kind. His Tech Mike was awesome, fast service and even put shoe covers on without me asking. I will be using Cool Texas Air in the future. Highy recommend them!

CoolTexasAir is awesome! Because we'd used them in the past to fix a pressure regulator and were so impressed, the choice was easy to call on them after the massive Texas deep freeze. They promptly designed the repair needed, provided a more than reasonable estimate, and quickly got to work to install my whole-house system which is better than the original. Their work included many extra fixes, not in the original estimate at no additional charge because they thought it was needed. During this same job, Richard even made time to respond to our emergency water heater outage even though it was outside his busy schedule. This team is incredible. Richard and Jessica go above and beyond to satisfy customer needs. They are the consummate professionals, personable and extremely accommodating to customer needs. They provide expert service, advice and solutions on every call. Always my first choice.

I woke up on a Saturday with my A/C not running. I called Cool Texas Air and the owner, Kevin, fit me in to their schedule the same day. The technician arrived earlier than expected and had my A/C running in no time. He took the time to educate me on how the system worked, showed me all the gauges so I could see the numbers for myself, and talked to me about some different options. Meanwhile, Kevin kept in contact to make sure the job was done well. On a day when the temperature is above 100, I can’t express my gratitude enough for how these people have gone above and beyond to take care of my family. I will never call another company.