BFS Home Warranty

I have a home warranty that includes a pool. It's an extra cost to include the pool. The motor went out so I called and created a service request. It took 3 days to get a technician to come out. He now needs to order the piece and once it comes in, they will call to add the repair to the schedule (expect at least 2 days and it's over a weekend so at least 4). At a minimum the water will not be moving for 1 full week, when weather has been in the 80s. While a pool might not seem as a priority, not having the water moving can cause the pool water to go bad and crazy amounts of pricy chemicals to be added. I'm disappointed in this service and the urgency to fix. If you are looking to get a home warranty for your pool, don't bother on adding this 'service', at least not with this company.

We had been with this company for four years. The repair tech came out three or four times with out resolving the issue. The last tech replaced the pump and the next time we used the machine it still leaked. We had this issue for about eight months. No longer with this company.

First repair man came out to check my dishwasher and oven. I was told that I needed to do 11 washes of vinegar in my dishwasher to clean excess buildup even after stating I had already done vinegar washes and we took the cover off to get any gunk and debris from the dishwaaher left by previous owners. Then I was told I needed a heating element and for my oven and they needed to order the part.

It takes a couple of weeks or so and they show up. New guy this time came to install the event only to find out that the wrong part was ordered. I asked him to check the dishwasher while he was there because I did what the other guy said with no luck. He looked and said I needed a pump and not thh i needed to do 11 washes of vinegar. I called the company upset because we bake food a lot and haven't been able to use the oven at all.

The first guy they sent seemed like he knew nothing about what he was doing. I asked for a time frame of when the part would be in. I was told Monday but here I am on Saturday still waiting.

Ac went out two days ago at 1 am, they were here in two days and had it up and running. Our experience was amazing and honestly we’re really thankful. Saved us 100’s

Excellent service company with wonderful service people. Of late their office staff has not been as efficient as in the past, but actual service is top notch.

Beware it’s a ripoff business…..I waited a month and ended up fixing my dryer in just a day…Rude and unprofessional staff

BFS gives me peace of mind. I no longer worry about "what will break next and who will I call?" I know the answer ,,,,, BFS

The best home warranty for my client.
It's locally