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Debbie S
We've used Climate Mechanical for years. We have an older house, they replaced our entire A/C system including the ducts, moved the system from one side of the house to the other and moved the return to the attic. This is A LOT of work. They cleaned up after themselves, were professional, courteous and provided excellent customer service. The owner was very good about monitoring the progress and work of his team. Mike W. does a terrific job of trouble shooting issues and resolves them on the first service call.
We have a second house that my parents live in that Climate Mechanical did not install the unit, but they have serviced many service times and that has also has been an excellent experience. They come out quickly, even on the weekend and nights and resolve the issue on the first visit.
Frankly, based on my experiences, I'm surprised by some of the comments I'm seeing on here. In my experience Mike and his team have quality work and business ethics and they're super friendly.
Mariette
I highly recommend this company. I own a Lakehouse in Kingsland and I live in California. I have to rely on vendors often without being able to meet them. It is very hard to get reliable help to get things done at my Lakehouse. The owner and staff at Climate Mechanical were there for me when I needed them. My heat pump recently went out and they got there and helped me immediately. They have been able to meet all of my needs very timely!
I normally do not take the time to give out reviews, but it is very difficult today to find labor. You cannot go wrong with these guys!
Douglas McArthur
We've been a Climate Mechanical customer for nearly 30 years. Mike, the owner, has been to our house several times, and we've always gotten great service, both from him and his employees. The most recent service was to replace our 23 year old unit, which we bought from them in the first place (they sell good stuff)! And we got a reasonable price on the new one. This was in the middle of a home remodeling project, and Mike's crew had to work around the carpenters and others in the same part of the house. We know we can get help within hours if anything fails, whether on a 3-day weekend (4th of July heat) or in the middle of the winter.
Lori Gruver
I have used Climate Mechanical for service over the years and they always did a good job. So when one of my units finally bit the dust, I got bids from them and 2 other companies. I was very pleased with their pricing. They were on time and installed 2 new units for me. I have had 3 consecutive months of lower energy bills compared to last year. It was so worth it. Thanks to Mike and his crew for taking great care of my home.
jim parr
We are very satisfied with our new HVAC system, and responsiveness of the company for post-installation problems. During the installation process there was a profound lack of communication regarding scheduling of the workmen. (no-show, hours early arrival) A drop-by visit to the South Congress office brought this frustrating situation to Mike's attention, and he was attentive to our concern. Customer service is good, the workers are skillful, and the price was excellent.
Mark Sawa
Top notch customer service and workmanship. I all but gave up on Austin's skilled craftsmen until I contacted Climate Mechanical. Tom has been out to my house twice and his knowledge, skill and customer service is second to none!! I thought that type of work ethic was long gone but I was wrong!!! Thank you so much Tom and Climate Mechanical for an exceptional job well done !!!!
Marilyn Coleman
What a great company! They are quick to respond, efficient, professional and trustworthy. Having an air-conditioning unit stop working in Austin, Texas is no small stressor! Climate Mechanical eases the anxiety because I know it will be remedied fast and the expense will not be unreasonable. I highly recommend this company for all your heating and air conditioning needs!
Nicole Linko
We had extensive damage to both of our A/C units from the hail storm in May. Climate Mechanical helped us to determine the best replacement units for the outside and at the same time updated the indoor equipment as well as the temperature control system. The CM team ensured the installation was a smooth process and we feel it was reasonably priced. As an added bonus, the new equipment has helped to reduce our utility bills.
Louis Goodman
We have been using Climate Mechanical (CM) for service and a recently installed Trane system for over a decade. Their service and responsiveness have been exemplary. A few weeks ago the condensate drain line backed up, flooded the plenum and stained a small section of our family room ceiling. When we discovered the back-up, CM immediately dispatched a tech who resolved the problem. The following day, a the senior professional assessed the damage and a few days later an installer replaced the plenum, installed a very large drip pan and set several safety switches to avoid future mishaps.
Since the ceiling was stained, the owner, Mike, sent his painter to our house to repair and paint the ceiling stains to our satisfaction.
The new Trane system was installed over a year ago and CM stood behind its warranty and completely fixed the problem timely and without hesitation. All of the service techs and professionals were courteous, on time and cleaned up after the jobs were completed.
I would highly recommend Climate Mechanical without reservation. They are a top HVAC company with a quality team of professionals and an owner who stands behind his work.
Marianne Halpin
***** 07/2017 I've also done an update on YELP. Climate President contacted me after almost 3 years to replace unit and make it right. please read as it explains exactly how this Company operates. I would rate them a zero.They didnt replace unit but wanted me to remove all negative reviews or they would sue me!!!!
10/14/14 BUYER BEWARE
Before you have any HVAC pulled out check what brand and SEER they are installing. Austin energy had this free weatherization program. We qualified. The nightmare began. The owner refused,to let us keep our original unit. He put a Coleman 15 Seer , single stage compressor with no variable speed. He took out a 14.5 SEER Lennox that had a one stage compressor and variable,speed.Our old unit was more efficient. We had Climate out 2 times for high humidity after the install.The second time the Service Manager came out. The first tech that came out here was told to lower the fan speed.What he did was raise the fan speed.The Service Manager said the first tech messed up. BTW there is a,wiring diagram of the fan speed that he totally neglected to see.The Service Manager supposedly fixed the problem.A few days later we call Climate and speak to The Service Manager.There was still a humidity problem."He states there is nothing that he can pull out of his bag of tricks. He states what do u want from us?He states the unit is working the best it can. I don't see any reason to come out there"I was mortified. We have a year parts and labor warranty. They will not come out . Aren't they in violation of their warranty? Be very careful dealing with this company.