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Ashford Mechanical LLC Reviews - 53

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Caitlin Klemme

Jake and his team were truly awesome. They came and fixed a property where we are renting. They were patient with the property owner, and Jake even came by on his birthday late at night so that we wouldn't have to go another night without A/C. Good people and great service.

Brenda Ashford

Jacob Ashford performed an HVAC inspection in connection with a real estate transaction. His inspection was very thorough and professional. He was available on a short notice, went out of his way to complete this inspection and provided me with an excellent report of his inspection. I highly recommend this very capable technician for all your HVAC needs.

Brett Flournoy

Jacob/team were outstanding in every way. Totally consultative on what is best, and what makes sense, rather than trying to sell more stuff. I could relax and trust, not be on guard. In fact I switched to him for that reason, and he owns the company. Customer for life.

Alan Michael

We moved a few years ago and immediately had problems with HVAC. Two repair companies made several repair and diagnostic visits, but problems persisted and Ashford was the third repair service I had out to look at the same unit. Well they too could not get the heat going, and when the guys returned for a closer look they discovered that six of the eight safety mechanisms had previously been disabled! Not only was this unit not blowing heat, but it was a giant safety hazard running in my house for two years! Apparently the prior repair services missed all the signs, or ignored them and didn’t bother to let me know about the dangerous situation sitting above my kid’s bedrooms. So thankful Jake and his great service techs came out when they did. Replaced the unit and even helped me work with my insurance company. Can’t say enough good things about Ashford Mechanical!

Michael Elliott

Jake, Dustin and the team replaced my existing 5 ton HVAC (gas furnace) system with a new system, and added a new 3 ton heat pump, which involved removing the old system/ducting and installing new.
They were thorough, professional, courteous, and had great follow-through when there were issues post-install with the system not working reliably.
Overall I highly recommend them.

Brian Sanders

This is the second time I have used Ashford Mechanical. I recently added a home generator for back up power loss. I wanted to run my A/C on my back up generator. Jake installed an easy start on all 3 units so my generator can handle. He slso addressed a condensation problem I had. Great service. Highly recommend.

Moncy Nabors

Outside unit stopped blowing. I saw that Jacob’s mom recommended his company on Next Door so I called and Jacob came out the next morning! Found the issue and within an hour my a/c was working again! And was extremely reasonable! So very pleased with his service!

Romi Fantahun

Jake sent a couple of guys to install our AC unit and he never came with them to check their work. We have had so many issues with the unit. I called him and he came with the guys to fix things but it was just never right. I am now dealing with a non-cooling AC upstairs. I called Jake, texted him and left him VM, no return. I am so disappointed and I would never use his service.

Anthony Simone

Horrible company, horrible person. This person came to my house to give me a quote for work. I honestly felt like he was casing my place to steal from it later. He was eyeing all my valuables and made my wife and kids super uncomfortable. AND he seemed to have no clue what he was talking about. I asked him basic questions about my AC unit and he couldnt answer, he seemed clueless. He gave me a verbal quote, when I asked for it in writing he said he didnt have any paper. Very unprofessional. Also, he used vulgar language in front of my wife and I. We couldnt get this person out of our home fast enough. I wouldn't use this person ever. Beware.

Brian Sanders

They replaced 3 old ac units. Their bid was lower than the other bid and I got higher seer units. They also addressed two different safety issues the other contractor missed. We were having company over the weekend and a delay in shipping the units was causing us to go the weekend without air. Without asking, they came out to try and get the old unit to run until the parts arrived on Monday. Who does that? Outstanding service. I highly recommend!!!

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