Complete Cool Air

I have done business with Complete Cool Air and have been extremely pleased with their service through the years. They installed my unit 10 years ago . Paul gave me a great deal on my unit and the seasonal check up plan has been a huge savings for me. If something is beginning to be a problem it’s caught early and handled so no major issues during a peak time. I have dealt with Paul and Don for years and have always been struck by their professionalism and friendliness. I will continue my business with them and highly recommend to anyone else!!

My 2 year old unit went out on me at 130 am on a Tuesday. I called the installer of the unit, berkeys to request a technician under my "expedited" service agreement that I paid for at the time of the install . Berkeys told me it would be 7 business days before they could send a tech out. The customer service rep also told me that my "expedited" service agreement was worthless since all their customers purchase the same expedited service agreement. Since I'm a senior citizen and the temps that Tues and for the rest of the week we're over 100F, that was not an option. I called complete cool air, who sent a tech out that day to diagnose the problem and get my AC running again. I highly recommend Complete Cool Air, especially if your AC goes out during extreme temperature weather events.

Came home from work to find my indoor temperature at 89F. Called every company I could and none answered. I was about to give up when Paul called around 7:00 PM and said he had a guy wrapping up nearby.

Don was able to stop by within 30 minutes and even texted me he was on the way. He diagnosed the problem as a refrigerant leak and also gave me a quote and payment options for a recommended fix. I decided to top up the system for now since it is just the start of summer.

I will most likely call them again when it comes time to replace the A/C system.

Paul and Alex were prompt and professional. Before we decided to replace our heat pump, the repairs that were made were quick and easy. The system was 20+ years old so we decided to do a complete changeover. Paul helped us properly size our unit and planned the demolition of the old system along with the installation of the new. The process was very easy and Complete Cool was in and out in a half day! I was able to get to work and salvage some of the time that I’d anticipated being off. This is the 2nd home that Paul has changed my HVAC in. The work and service was great. I even had Complete Cool come to my place of business and replace 2 cooling systems on our roof! Again, prompt response with clear, concise instructions to our staff. I HIGHLY recommend this company for any of your indoor air quality needs.

I recently had my a new furnace and AC coil installed. Completely Cool came out right away to diagnose the issue. And gave me very fair pricing on a new unit. So professional and friendly. Great work! My overall experience was awesome! I've been using their services for over 10 years and they never disappoint! Highly recommend them and will continue to use them!

Paul & Alex are extremely helpful and professional in every way! I can always trust what they say and do... Complete Cool Air is very dependable and they carefully serve in a timely manner. Easy to communicate with:)

Our family has used Complete Cool Air for years and have always been happy with their service. Paul and his team have gone above and beyond to make sure that our system is up and running!

They were great to work with! Reasonable prices and Alex went above and beyond to fit us into his schedule. Great people!

Also installed insulation!
This company, "Complete Cool Air," is one of the most professional yet personable ;
quality yet affordable; detail oriented services I have ever hired.
They answered any question I had, and were quick to explain in layman's terms. Couldn't be happier!!!

Complete Cool Air has been easy to work with and they follow up on maintenance schedules if you sign up with them, so that I don't have to be the one to keep on top of routine maintenance on my home heating and cooling systems. Because I will forget. I forgot about it for 10 years. Scheduling is quick, efficient, and friendly.

For the actual service calls, Don is friendly, straightforward, takes the time to answer my questions, and provides easy to understand answers. I haven't felt pressured to make unnecessary repairs, which is awesome.

I haven't yet had any issues come up that needs last minute repair since I signed on with Complete Cool Air, but I was reassured that customers with contracts get priority scheduling, also awesome.

All in all, my experience with this company has been pretty good. No complaints from me.