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William Barnes
I picked Veteran AC after reading reviews. I was impressed and happy from the start. John was our service rep who came, inspected our old unit and gave good advice on new equipment and provided several options that fit our wants and budget. He even answered questions the next day when I wanted to clarify some options. We picked a 3 ton Trane unit. Instal day, Carlos and partner Arturo were prompt and got to work. They were very professional and did an amazing job at the install. It was not an easy instal as the air handler needed to be placed in our small attic with not a lot of room to move and work. They cleaned everything up and the unit is working great. Definitely recommend the company and the team who helped me specifically.
Tim Miller
I remodeled my house and wanted everything to be new, from the main unit to the ducts, we replaced it all. Kelly and the crew installed it flawlessly and they were in and out fast. Price? I got the best price and for service, there's none better. Thank you for your service to our country and to my families home.
Sherry Ramirez
The exceptional, attentive, and unwaveringly supportive service I experienced has left a lasting impact, and I sincerely thank the team for their outstanding efforts.
Becky Moore
I highly recommend this company for their prompt response and quick turnaround time, as they restored cool air to my home in no time.
debra Carmitchel
Called Christmas Eve when we were dropping down to 12 degrees didn't think they would be able to come out on such short notice but they did and thankful they did. The adjustments they did helped the furnace generate warmer heat so we were comfortable on Christmas. Thank you.
Ryan Henderson
From beginning to end, everything turned out fantastic! Kelly helped me out with the unit we needed and Stephen and Earl did a fantastic job on the install on a Saturday. Kelly came back to make sure everything was installed correctly and was in working order. Can't thank them enough for the job they did! Highly recommended.
Jason Behl
I write this review as a former employee of Veteran's A/C and Heating. This is as down to earth as I can be, and I'm more than happy to write it.
I was hired right after graduating an accredited HVAC tech school in the area. I came in with practically 0 field experience, only what I was taught in school. Kelly took me under his wing and taught me everything and anything I wanted to know about the field. Matt (Senior Service tech) is also amazingly knowledgeable. They treated me with the utmost dignity and fairness as a new trainee.
I was genuinely happy to come to work with the people I was surrounded by. Every day I learned a wealth of knowledge about the HVAC field. I was never pushed to sell anything that wasn't needed. Other companies will push their technicians into replacing a part or an entire unit prematurely, when it has the possibility of being repaired (when it is more cost effective to the customer to repair instead of replace). Not one instance of pressured sales while working as a tech here. I was encouraged to offer all options to the customer and let them decide - never to hard sell a new piece of equipment when it wasn't needed. Of course, there is a certain point when replacing makes more sense than repairing (15 year old unit with damaged coils, low efficiency, no brainer to replace at that point). That's when I realized I had ended up in the right place. This business cares about fixing their customers' HVAC issues at a great price. I have never seen anyone cut corners on the job, or leave a stone unturned when inspecting a unit. This business exemplifies integrity and honesty to the core. Unfortunately, due to physical disabilities I sustained in the Military, I decided I needed to change career fields to one that was less physical; my body is not up for the task.
I could not speak highly enough of this business in this review alone, but I can honestly say, that working for Veterans A/C and Heating was the right choice. I'm proud to have worked here. I have the utmost confidence you'll be happy with your decision to hire them for your HVAC needs. Kelly and Matt are experts in their craft.
Michael McArthur
I highly recommend Veterans AC & Heating. They have quickly and successfully resolved all of my AC service requests over the last few years. They came highly recommended to me and their great service has earned my repeat business. They are very professional, knowledgeable, trustworthy, and do not attempt to up-sell you with more than you need. Katie, in their front office, has always gotten back with me quickly to help schedule an appointment.
Joan White
I called them last year with a problem and got the AC serviced at a rent house. The tech told me to call and schedule one more appointment because the work needed 2 techs. Despite numerous calls, no one every returned my call and I did not have the additional work done. I chalked it up to the pandemic. This year I called and asked for a checkup appointment on 2 more rent houses. I was told Katie would call me back to set up the appointments. No word from the company again and when I called back 6 hours later, I was told again.....Katie would call me back. Don't waste your time leaving messages with this company. They are already too busy to be able to set up an appointment.
Butch Timoszyk
I was skeptical of all these great reviews. You either get them by asking all your cousins to write them or with great service. In this case, it was great service. The owner was at my house within 30 minutes of my call, on a 104* day, to fix a broken A/C. Estimated 2lb of freon with a few small parts and cleaning. It ended up being 1lb. Best of all, there was no up-selling, no scare tactics. Trust in repairman takes the edge off of a possibly costly repair. I would trust Veteran's. Honesty and integrity are clearly important to them.