Thermacon Service Company, Inc

I appreciate Erich taking time during the winter check up to explain functions of the thermostat & system. When I told him the heating system didn’t seem to be as efficient as the cooling, he made an adjustment to the system, and I could feel a difference in the air coming through the vents. Great system & always great service.

My service technician is named Rhett. He is almost always the person that handles calls for service at my residence. Rhett always fully answers any questions or concerns that I may have, and believe me, I ask a lot of questions. Rhett is very professional, knowledgeable and polite. He not only does a very thorough job but takes great care in cleanup afterwards. He does things for me that he does not even have to do, like hand washing filter covers outside. I think if I needed him to help carry griceries in the house, he would do it. I am very happy with Thermacon. They respond quickly when called and do excellent work. I would highly recommend them for any ac or heating needs.

Kye was my technician and he was phenomenal. Kye approach was very inviting, he greeted my husband and I with a friendly smile and a good altitude. Kye got on the ground running. Kye didn’t miss a beat, he checked everything. Kye checked the downstairs unit and the upstairs unit. Kye was very descriptive when he explain to us what the problem was and he explained it in a way to where a child could understand it. Kye was quick, and he possessed a high energy level. Kye fixed the problem speedily. Kye is a technician that have perfected. Thermacon you’re number 1. Keep up the good work. Thermacon you really know how to pick your people. People if your AC unit need service let your first choice and last choice be Thermacon.

Have used Thermacon multiple times over the past few years. They normally have very prompt response and are professional in their service. Erik came out today for a scheduled inspection and did a good job explaining the system operation and answered some questions I had. Inspected and cleaned the system.

I have thoroughly enjoyed working with Thermacon. They are all professional, knowledge, and go out of their way to provide the best service. Micah has serviced our old AC for a few years and let us know when it was time we needed knew one. He had Mark out the next day to provide the best deals on replacing all three of our units at the same time. Kevin, Philip, and Sam did an amazing job getting all three units installed in two days. They also replaced the door for one closer at no extra cost. They go above and beyond for their customers. I highly recommend this company.

Rhett is very professional. I felt very comfortable with him in my home. He took the time to explain things in a simple way for me to understand. He’s very knowledgeable on his job and I’m very very happy with Rhett’s expertise. I will continue to use Thermacon!

Thermacon is the way to go. You don't just want a quality product, you want a quality experience from professionals best in the field. From the moment I contacted Thermacon for a quote to the very final checks of the completed installation just days later, Lance and Kevin and their team of technicians took care of me with prompt, professional, knowledgeable and thorough service. They arrived when they said they would, explained the work that needed to be done and completed it same day. After it was all done Lance followed up with me and I felt very reassured that I bought a great system installed by the best in the business. Thank you Lance and Kevin.

What a great company to work with. Thank you Lance for your time and effort in letting us know that a new duct system would solve the problems we were having and the fixes we had encountered were just that!!! And a huge thankyou to Kevin, Brent and Sam for the tear out and new installation. Kevin took time to come look before the job started to see what he had to do and then addressed my husbands questions and concerns about taking out the old duct system. These guys went way beyond the call of duty to get us comfortable again. They began work at 8 AM tearing out on a Monday where the temp was 41 degrees and did not get to 50. They worked until 7 PM to get the new duct work hooked up so we would have heat at night!! Then on Tuesday returned to tear out and install the new return duct system. When they left everything was swept neat and clean. This is a great company and they care about their customers. Their price was reasonable one that we could live with. Would recommend them for any of you heat and AC needs.

Mr Mark Ragsdale was very professional when visiting our home to assess our needs for our HVAC system. He answered all questions honestly and not just add a salesperson. Needless to say, our system was installed earlier than he 1st mentioned which was awesome since we're in the heat of summer.
Now Kevin (the master a/c professional) and his crew are the A-Team! They came to a job and job well done it was. They cleaned as they worked so the installation went easily and smoothly. Inside and outside unit replaced on 7/24/2020...... thanks for such professional personnel Thermacon!! Will definitely recommend to anyone needing A/C or heating service.

Big THANK YOU and job well done once again to the team at Thermacon on the sales and installation of our new central air conditioning yesterday. From Lance on the sale to Kevin and Phillip on the brutal install up in our extremely hot attic, these guys were outstanding in courteous, professional service. kevin came out two years ago for the install of a new system on the other side of the house. this man knows his stuff and ladies, he even cleaned up after himself (you cannot imagine all the stuff they took out of the attic). In my experience, this is a rarity in service work these days. He and Phillip, his righthand man, worked hard all day long. Lance was very easy to work with, took care of everything, answered all our questions and got our home cool and comfortable. we couldn't be happier.