Search

Amenities

    Intelligent Air Services, LLC (iAir) Reviews - 100

    5
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Jamie Mederes

    Great work and employees. Straightforward prices and details for work completed.

    Kristin Mize

    We have nothing but wonderful things to say about our experience with Intelligent Air Services. They were able to quickly replace our HVAC system and install new insulation in our attic. They were incredibly efficient and explained everything to us along the way. LaCounte, Edgar and this team were all great to work with. I highly recommend their services.

    Jeff Spencer

    Michael Davis was the technician that came to service our air conditioner after our unit began backing up and flooding our sons room. Michael was very professional, personable and knowledgeable. He was able to have our unit fixed and operational very quick with advice on how to keep the unit working at it's optimum level. I highly recommend Intelligent Air Services for all of your A/C Services. Thanks for the your dedication Michael!! Great Job

    Ian E

    Right before we moved into our new house our entire AC system went out and needed to be replaced. In typical fashion the home warranty was useless and the company they sent out provided terrible service and wasn’t helpful. I was frantically getting bids for the replacement system because it was 100+ degrees in the house. I went through five different HVAC companies in the process who all claimed they would be able to provide the best service and get a final approval for the Austin Energy Home Performance with ENERGY STAR® Rebate + Loan program. The amount of dishonest and overpriced bids that I received for substandard equipment blew my mind. In my last attempt to find a provider I called iAir Services and had the pleasure of speaking with LaCounte. He was extremely knowledgeable and helpful during the entire process. All work was completed to the specifications of the Austin Energy Home Performance program and the equipment provided was all high quality. The price came out to be exactly where our budget needed to be and we received amazing service with great communication from the entire team at iAir Services. I highly recommend them and have started referring them to friends and family. We look forward to a long-lasting relationship with iAir Services for any future needs we might have. Thank you again to LaCounte and the whole team at iAir Services.

    Brian Janssen

    Update: My units continued to have issues after my technician came out. Three visits later, he had me considering replacing the entire unit. I called on a second opinion, and the only thing wrong was that my drain line was clogged. This was an inexpensive fix that took only about 30 minutes to diagnose. iAir has serviced my unit only a few weeks ago, and I assumed blowing the drain line should have been a part of that. I’m not sure why this wasn’t a part of my annual service, or why this issue wasn’t at least diagnosed on three separate visits. It’s disappointing. I am giving 2 stars because the company was very responsive, but overall I am dissatisfied.

    Daniel, my technician, did an excellent job. The issue with my unit was diagnosed quickly, the problem was taken care of, and the charge was very reasonable. I have been using iAir Services for years, and they are the best. Daniel was particularly pleasant to work with and took the time to answer the few questions that I had in a thoughtful and easy-to-understand manner.

    ATX Bubbles

    We cannot be more thankful with this company!
    Our A/C suddenly stop cooling and because it’s Friday afternoon we couldn’t find a company to come and help us. We were calling literally one AC company after the other. When we called Intelligence Air Services the dispatcher was more than kind and send us Michael in less than an hour.
    Michael was extremely helpful! He was super kind and explained everything so well. He took care of the whole unit. He found the problem and solved it immediately.

    We’d for sure recommend Intelligence Air Services to everyone!

    Cate McElroy

    Our tech, Mike, was great. He was timely, communicative and friendly. We will definitely be using Intelligent Air for our future replacement. Would give 10 stars if we could.

    Anasa Foster Brooks

    We’ve used Intelligent Air for many years and really have been satisfied each and every time. Today was special we met Mike! Loved his big booming voice and friendly demeanor! Got the job done right. Renewed our service contract with a smile.

    Lottie Johnson

    Most skilled HVAC company you can find in Austin. Price is not always the most important factor when dealing with complicated systems. These guys will ensure your HVAC is properly designed and taken care of for the most return on your investment.

    Tyler Hurn

    I can't say enough good about Intelligent Air Services. I have had them out a couple of times for repairs on my upstairs A/C unit. They have been very responsive, on-time, and very professional. This last time Michael Davis came out, diagnosed the issue, but more importantly spent the time calling the manufacture on the 4 year old unit to get the part that literally burned up covered under warranty. He ordered the part and came back out afterwards to install it. Great service and very professional. I'll be asking for Michael to come out for any future HVAC repairs. Thank you Michael! And Thank you Edgar for your quick response when I reach out this last time.

    Add Review

    Cleanliness
    Comfort
    Staff
    Facilities
    Your Score
    Click here or drop files to upload