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Amenities

  • Wheelchair accessible entrance
  • Onsite services

Bryant AC & Electric Reviews - 91

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jason Herrera

Although the initial technician was very professional and courteous the prices were way to much. I do understand this kind of work is special in nature but replacing a few wall outlets in my home should not be near 500$. Perhaps a ruff estimates could have been done over the phone so I could have told them they were way over what I wanted to pay. Instead I was told this in my home and had to pay the 59$ fee. Please make your prices more affordable for small projects. I am going to have to go to a certified handy service that charges 1/3 of your price.

Mario Pena

Ruben R. of Bryant Electric Service was punctual, professional and provided the most efficient solution and recommendation for my electrical needs (needed a outlet on a wall in the garage for a refrigerator). Job was done within an hour so he was quick as well. Highly recommend using this company for your electrician needs .

Gordon Lang

I see a lot of good reviews on there, and I'm sure they're true. I hope my experience was an anomaly, but this review can't come as a surprise for Bryant Electric. I recently bought a house with aluminum wiring and contacted them to fix the switches and outlets to make them safer with aluminum. The technician was told by a supervisor to replace all the outlets with GFCI outlets. I agreed to this, because they are the electricians after all and I have zero electrical training. After the work was done, I ran a simple google search about using GFCIs with aluminum wiring and found that it was a completely inappropriate solution. I contacted Bryant and they admitted to the mistake and blamed it on a poorly qualified supervisor. They had to come out a second day and fix their mistake, but if it wasn't for me double checking their work, the error would have gone unnoticed. The sad part about it is that I still do not feel 100% confident in the work that was done given all the mistakes, but I cannot afford to have another electrician double check their work. I'm giving them 2 stars because they were punctual, friendly, and communicative, but I really would have just preferred the job be done correctly in the first place.

Tom Thornhill

Very pleased with the service from Bryant Electric, they were on time, quoted me the price ahead of time and the technician (Shawn Jones) was courteous, wore dust protectors on his shoes every time he entered our home and finished the job with all the necessary parts available on his truck. To all the folks that say they are too high on their prices remember, if the job seems easy to do, then do it yourself! Electricity can kill you and your family so use a professional, home grpwn company like Bryant Electric that has been servicing Austin for over 30 years. Thanks, Tom Thornhill

Metal Death Goat

We had the pleasure of dealing with Josh Figueroa after finding the main breaker box outside was the issue, He was very punctual and showed up early before ETA and very friendly. He checked all possible outcomes for why we lost power and was very patient. Because of his professionalism and courtesy we will be using Bryant Electric for all our electrical needs and repairs in the future. Thank you very much to Josh and Bryant Electric for your outstanding work. Matt & Sasha

Susan Watkins

I had a great experience with Bryant Electric. The technician was capable and friendly. He put in recessed lighting, changed out several fixtures and installed/replaced GFCI's where needed. Would recommend!

Lance Sallis

I too had a bad experience with this company. I set an appointment with them for 8:00AM this morning. I specifically held off until this spot was available so that I could go to work late in order to meet the electrician. After no arrival or call, I called the Bryant at 8:30. The person that answered said that they had a "safety meeting" and then the electrician had to stop by the supply house. When I asked why they didn't call she replied that they would be leaving soon. Not sure why Bryant believes that they do not need to arrive on time like the rest of us. I understand that things happen, but a call is good business and common courtesy. When I told her I couldn't wait and would find someone else she was short and obviously frustrated that I would not hang around waiting for them to arrive. I now need to find another electrician, set an appointment and go through this drill again. Very disappointing!

Dottie Pennington

Booth installed a 220 line for my new electric range (had a gas range previously). He kept me informed of his progress through the entire visit. He conducted a electrical safety check and explained what he did when he was finished. He even swept the floor before he left. If you came into my house now, you would never guess that my new range had been installed today. I will use Bryant Electric again for my electrical needs.

Richard Lumsden

My experience could not have been better with Bryant electric and Zac. They were quick to respond when i had an issue and then were amazing in troubleshooting the issues, explaining them clearly to me and then telling me what options I had (many of those options did not include using their service / paying them money). They care and they know what they are doing. I would not use anyone else for my AC or electric needs.

jobfernandez78

First time calling Bryant Electric Service. No power on a couple wall sockets and the electric water heater. Brian Hutson was very professional and showed up on time. He not only fixed my problem but also provided me with valuable information and tips to prevent future issues. I enjoyed the text and bio of the technician before arrival from the company.. If I ever have any other electrical issues I will be calling them again.

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