Bryant AC & Electric

Worked with Bryant AC to do the electrical work for a minisplit install. It was easy to schedule online and get an estimate. When they showed up to do the install they were super professional and quick, and Nick was extremely helpful answering questions I had. 10/10 would recommend. Will be using them again

I never write bad reviews cause I’m a business owner and know that it’s hard to run and operate a business. But I feel like we got taken advantage of, and it was probably my fault but I felt my experience should be presented. The technician was super nice and great, as well as the owner I spoke to after was helpful. I just think they should do a better job about giving prices in detail before presenting. We paid a $95 service fee, technician came, and told me it would be around $1000 to fix all the problems (Total four issues). I thought that was expensive but understand their time and costs. Then I had second thoughts on the importance of 3 out of 4 jobs and said let’s take care of the main one and got a re-estimate of $903. I was surprised to find out that it was only $100 cheaper. So I asked for more details about the costs. Materials were $180 and service fee of $95. That’s when I came to realize that it was $600 in labor for 3 hours. Again, I understand time and their skill should be paid for. But what bothered me was that I was not asked and automatically charged for the technician to go and get the needs materials (which I was paying for already). I assume they had these parts on hand but was wrong. A technician getting paid $200/hr should not be driving around getting parts. Felt like it would have been best to get parts myself and have him back later to install. The technician arrived at 11am and left around 2pm and all we got was one light fixed (ballast and light bulbs) for $900. Seems excessive since I felt like an hour was wasted getting parts. Just my thoughts and it seems to be a common sentiment throughout the reviews. They did great work, no one is questioning that but the rates are just crazy high since other groups charge $75-$120/hour and the process is more bid per project based, Which I think better suits my needs.

Highly qualified and scheduling an appointment with them was very easy. I explained what I needed done for electrical repairs and HVAC maintenance and they were able to quickly address everything. Very professional and knowledgeable about my equipment.

Great company! Very responsive and honest communication. Company gave notice when I could expect them and they were on time. Employee was very knowledgeable and efficient, and the price was fair. I will certainly use Bryant's again for future repairs and installs.

I recommended this company to simply hook up to sauna heaters which was just a matter of reconnecting them as they had been previously installed and disconnected for a maintenance procedure. What should have taken 2 hours max cost my client over $800.00. A reasonable charge would have been closer to $350.00. Bryant claims they have to charge this much to pay their people. They evidently weren't qualified to do the job efficiently and then gigged my customer. I will never refer Bryant Electric to my customers again. Keep Austin Wired is their saying but I'd leave it to someone else next time.

We lost power in the outlets in both our bathrooms and on the back wall of the house after I tried to remove an exterior light. Angel was able to diagnose the problem right away and he spent no extra time fixing it and charging me unnecessary fees. He added my new outlets in the garage in a timely and friendly manner. I would definitely recommend Bryant for any electrical or AC needs.

Zach is fantastic! Not only at his profession, but a really great person to deal with! He's done excellent work for me both at my office and home! I'll continue to use his services!

Requesting service was easy to set up and they were able to arrive early to fix my company’s malfunctioning HVAC system. The technician, Angel M, was awesome and incredibly efficient. He diagnosed and repaired the issue quickly. The rate was reasonable. Highly recommend for HVAC repair service.

Bryant Electric Service is awesome! Brooke is wonderful with customer service, scheduling and details! Nick Sista came out, assessed the project, offered his advice and had the estimate on site within a few minutes! I was on the schedule in less than a week and then we quickly passed permits and were finished up within a half day! I highly recommend Bryant Electric Service! They are so much better than other local competitors.

Had several projects and both technicians they sent were super friendly, knowledgeable and professional. They were incredibly flexible and offered several solutions, not just the solution that maximized their billable hours. Highly recommend.