Arrived on time and was very courteous. He was able to clean, do a minor repair and put Freon in about an hour. Will definitely use agin when we need maintenance, repair or replacement of unit! Also came within a day of making the appointment. I appreciate that!
I just wanted to take a moment to compliment your crew. They arrived at my house about 1:00 on Friday, and immediately went to work. I have been employed in the service industry for over 40 years at every level from field technician to Vice President of Operations for a Global level company. If anybody knows what great customer service is and isn't, I do. Your installation crew was professional, courteous, and respectful of myself and my home. I am amazed that they replaced the entire system including new copper lines and new cabling in four and a half hours. David showed up just as they were finishing up and checked the charge and system operation, and even assisted me in getting the new Ecobee thermostat on my network. At 5:30 everyone was gone, everything cleaned up and the system humming along. I know everyone is quick to point out shortcomings, and usually not so quick to point out a terrific job, so I wanted to let you know that these guys are to be commended for doing a superlative job. I couldn't be more pleased, Thanks.
Jon and his crew were prompt, very helpful, and professional. I had a new 3-ton heat pump installed and the pricing was very fair and there was no sales pressure, which I appreciated. I have already recommended them to a coworker who needs his heater checked out.
My Grandma's AC wasn't working and she asked me to find her someone trustworthy who would be honest with her about what was wrong with her unit.
We found Cool Tech Mechanical and she is very happy that we did. She said they were very professional, did a great job and the repairs cost much less than expected.
She is fully prepared for the harsh Summer months now.
These guys are the best! My 31 year old condenser unit went out and I needed it replaced asap. I emailed Cool Tech Mechanical AFTER HOURS and they emailed me back quickly! Not only did they come out the next day to inspect my issue, they were able to replace it the day after the inspection!
It only took the guys 2.5 hours to replace my condenser unit and HVAC unit in the attic! Also, I compared their price to 3 other companies and they not only had the best price but selection as well. Jon was very helpful and knowledgeable about his stuff! I highly recommend these guys!
Detailed analysis of the issue with my zoned AC/heat pump, single unit for a two story house.. Damper system in the attic vents was not working properly. All new ducting (better insulation) and new dual dampers. Air distribution is much better, although still not ideal. I was told that there were limits to what could be accomplished due to the limitation imposed by the original design and existing in wall ducting.
About a month after the initial installation, the crew came back out to reroute the attic ducting to the downstairs ducts. The change produced a distinct improvement to airflow to the first floor of the house. There was no charge for this corrective maintenance.
The crew that did the work was very professional and courteous.
UPDATE: Dec 3 2016: I am happy with the lower electrical bills that I have since the work was done to improve the airflow from the zoned AC system. Cool Tech are experts in this area - most companies won't even come out when you say that you have a zoned system.
Cool Tech replaced my AC and furnace. Jon Kalp was quick to come out and did a very thorough estimate. Once we selected a system it was installed within two days by a very polite crew. Highly recommended.
Fast and affordable! I got a four ton, 16 seer, two stage Amana heat pump and could not be happier. Cool Tech quoted $2,600 below their competitor, so at the very least they are honest. The higher cost competitor assured me that I was not going to be happy with any unit I could get for the price I paid. Wrong!!!
Long time customer. Excellent value. No hidden fees or sales tactics. Checked all our gas lines for any leaks and CO2 with our heating units going into winter. Did some preventative maintenance, changed filters, and no surprise costs. Small company, honest, skilled technicians, on time, and trustworthy.
I was serviced by CoolTech Mechanical, which I found through TheGoodContractorsList, for HVAC and it was great! John Hill came by, he was late, but he was thorough! It was a simple disconnected cable, he not only attached the cable, he cleared all the debris around the AC unit, washed the coils, and checked everything.
He didn't create an issue, didn't over charge me, acted cordially and professionally, cleaned after himself. Extremely satisfied!
Annette Maniord
Arrived on time and was very courteous. He was able to clean, do a minor repair and put Freon in about an hour. Will definitely use agin when we need maintenance, repair or replacement of unit! Also came within a day of making the appointment. I appreciate that!
Roscoe Coffman
I just wanted to take a moment to compliment your crew. They arrived at my house about 1:00 on Friday, and immediately went to work. I have been employed in the service industry for over 40 years at every level from field technician to Vice President of Operations for a Global level company. If anybody knows what great customer service is and isn't, I do. Your installation crew was professional, courteous, and respectful of myself and my home. I am amazed that they replaced the entire system including new copper lines and new cabling in four and a half hours. David showed up just as they were finishing up and checked the charge and system operation, and even assisted me in getting the new Ecobee thermostat on my network. At 5:30 everyone was gone, everything cleaned up and the system humming along. I know everyone is quick to point out shortcomings, and usually not so quick to point out a terrific job, so I wanted to let you know that these guys are to be commended for doing a superlative job. I couldn't be more pleased, Thanks.
Peter Dimas
Jon and his crew were prompt, very helpful, and professional. I had a new 3-ton heat pump installed and the pricing was very fair and there was no sales pressure, which I appreciated. I have already recommended them to a coworker who needs his heater checked out.
Gregory Alvarado
My Grandma's AC wasn't working and she asked me to find her someone trustworthy who would be honest with her about what was wrong with her unit.
We found Cool Tech Mechanical and she is very happy that we did. She said they were very professional, did a great job and the repairs cost much less than expected.
She is fully prepared for the harsh Summer months now.
Thank you Cool Tech Mechanical!
Daniel Parrish
These guys are the best! My 31 year old condenser unit went out and I needed it replaced asap. I emailed Cool Tech Mechanical AFTER HOURS and they emailed me back quickly! Not only did they come out the next day to inspect my issue, they were able to replace it the day after the inspection!
It only took the guys 2.5 hours to replace my condenser unit and HVAC unit in the attic! Also, I compared their price to 3 other companies and they not only had the best price but selection as well. Jon was very helpful and knowledgeable about his stuff! I highly recommend these guys!
K F
Detailed analysis of the issue with my zoned AC/heat pump, single unit for a two story house.. Damper system in the attic vents was not working properly. All new ducting (better insulation) and new dual dampers. Air distribution is much better, although still not ideal. I was told that there were limits to what could be accomplished due to the limitation imposed by the original design and existing in wall ducting.
About a month after the initial installation, the crew came back out to reroute the attic ducting to the downstairs ducts. The change produced a distinct improvement to airflow to the first floor of the house. There was no charge for this corrective maintenance.
The crew that did the work was very professional and courteous.
UPDATE: Dec 3 2016:
I am happy with the lower electrical bills that I have since the work was done to improve the airflow from the zoned AC system. Cool Tech are experts in this area - most companies won't even come out when you say that you have a zoned system.
Joanna Jutsum
Cool Tech replaced my AC and furnace. Jon Kalp was quick to come out and did a very thorough estimate. Once we selected a system it was installed within two days by a very polite crew. Highly recommended.
Rusty David
Fast and affordable! I got a four ton, 16 seer, two stage Amana heat pump and could not be happier. Cool Tech quoted $2,600 below their competitor, so at the very least they are honest. The higher cost competitor assured me that I was not going to be happy with any unit I could get for the price I paid. Wrong!!!
Will Waller
Long time customer. Excellent value. No hidden fees or sales tactics. Checked all our gas lines for any leaks and CO2 with our heating units going into winter. Did some preventative maintenance, changed filters, and no surprise costs. Small company, honest, skilled technicians, on time, and trustworthy.
John Piper
I was serviced by CoolTech Mechanical, which I found through TheGoodContractorsList, for HVAC and it was great! John Hill came by, he was late, but he was thorough! It was a simple disconnected cable, he not only attached the cable, he cleared all the debris around the AC unit, washed the coils, and checked everything.
He didn't create an issue, didn't over charge me, acted cordially and professionally, cleaned after himself. Extremely satisfied!