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    Myers Plumbing Heating Cooling Reviews - 34

    4.6
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Andrew Robinson

    Myers installed a backflow prevention device which metro water required us to fit in relation to a pool auto fill. They came out and advised me on the metro codes and that i would need a variance for some locations of the install and how to work with metro water on this. it was excellent service and i now have a backflow device working, passed metro tests after a successful variance was approved. super knowledgeable and helpful. i never had any concern with their knowledge or trusting their expertise or work.

    Megan C

    Myers came to our home to install everything for our new bathroom. They did exceptional work and were very knowledgeable. Dwain was very easy to work with and was nice enough to take his time and answer all of my questions (I like to learn from those who know!). They were on time and did great work! I would definitely recommend them and they will be our "go-to" company for any future plumbing needs.

    Amy Thomas

    Of all the heating/cooling/plumbing companies out there, I am so grateful for my relationship with Myers. The are professional and reliable! In addition to being caring, they are responsive and their team members are so great. From an old heater that went out Jan. 1 a few years ago -- to a water heater that went out last night during the pandemic, the Myers crew came to my rescue. Sonny and Gary are tops! Thank you for making me feel like a special customer.

    Susanne Smith

    I called Myers Plumbing as I had a drip under my kitchen sink that was soaking my cabinet and my
    condominium building management services manager recommended I use them. I noticed the drip on Saturday afternoon and used a full bath towel to wipe up the water which continued to steadily drip the rest of the weekend filling up a rectangular baking pan an inch or two deep with water and soaking another towel. Two men arrived on Monday afternoon without a mask in sight during a pandemic. They spent 45 minutes in my home dumbfounded as the intermittent drip had ceased. They saw the water residue and a video I had taken of the drip and still had no idea what could cause it, but spent 45 minutes in my home without masks on turning the water off & on over and over... I could have done as much as they did... they took $49 for the service fee and said they would leave the ticket open should they drip come back and for me to call if so. Not even 24 hours later, I notice the drip is back and my cabinet is soaked again. I called and spoke to a live woman on the after hours line to share my frustration and requests new plumbers to come with masks and to review my updated video with clearer angles of the drip prior to coming so no one’s time is wasted. She said someone would call me first thing in the morning. The entire day went by and I did not receive a call from Myers. I would not recommend them whatsoever. They are not reliable and do not take other’s time, health & safety or finances into consideration. I do not trust that they would have been able to accurately solve the problem even if they had figured it out so it’s probably for the best that they didn’t call back and I have moved on to a more reliable, professional company that values its customers.

    Barbara Ball

    Myers Plumbing technician Keith came today, made fairly simple repairs to two toilets, and walked my husband through doing it himself, so we won't have to call them again. He also drew a diagram and wrote down step-by-step instructions for draining the water heater ourselves. He did not try to sell us expensive repairs or equipment we don't need (unlike technicians from other companies). All-round nice guy, too!

    Kevin Cheaney

    They responded in a timely manor, the service tech was very thorough and professional.

    Overall I'm happy with the quality of the service (for now, only time will tell longevity of work)

    My biggest complaint was price. To fix a leaky exterior faucet and add a main shut off valve was $450. There was no break out of labor rates or parts cost.

    Parts seem like they were $50 in total which means $200 an hour for labor seems unreasonable.

    ken renner

    Myers has replaced both a furnace for me and an air conditioning unit. Their technicians always try to find a way to fix what is already there but when necessary, they do a great job getting new equipment up and running. Their semi-annual maintenance inspections also have saved me a lot of money by diagnosing problems before they turn into much more expensive repairs.

    I started using them for plumbing also about two years ago. Their technician installed new faucets throughout most of our house, a new toilet and fixed some leaks. I was especially impressed when their technician told me he had to do a good job because he owned these jobs now and did not want to have to come back and fix them again for free if something happened while they were under warranty.

    Ed VanVoorhees

    I have had great experience with Myers for both plumbing and HVAC. Their techs arrive on schedule, are neat, respectful, and professional. I use their seasonal maintenance plan that prolongs the life of my HVAC units. I've also had them repair a couple of plumbing issues. They are not the cheapest, but are reasonable and reliable.

    Amanda W

    We had a plumbing emergency today (of course on a holiday weekend), and we got a recommendation from a trusted neighbor for Myers. We called and were given a reasonable window of time in which a service person would arrive. Keith showed up on time and was so pleasant! He diagnosed the issue and fixed the problem in no time!! He was extremely friendly and it was clear that he KNOWS HIS STUFF! He gave me some helpful tips for around the house and was so nice to chat with. Though I am not wishing for another plumbing emergency anytime soon, I am so happy to have found Keith Welchance at Myers and will be quick to call him the next time we need a reliable and knowledgeable plumber. Thanks so much!

    Matt Tenney

    We recently hired Myers to replace our garbage disposal and kitchen faucet, and repair a toilet. They were able to get a team to us quickly. The team did great work for a good price, and they got the job done quickly.

    One of the plumbers, Keith, was almost over-the-top helpful. He offered lots of suggestions for things I could do myself to make improvements for our home. He even had a great suggestion that had nothing to do with plumbing - he suggested we install a carbon monoxide detector since we have a toddler and have a gas furnace and appliances.

    The experience was such a good one, that we decided to hire them to give our HVAC a tune-up prior to listing our home for sale. I was even more impressed with that experience.

    Rick was the technician that came to our home. He helped clarify a few questions I had, and came up with a great solution for an issue we had that saved me lots of time and money.

    What I liked most was that Rick did not make any mention of us needing to replace our HVAC, despite the fact that the unit is 13 years old. Even when I asked him about it, he said the unit is running fine and he didn't recommend replacing it. Because of the trust he built, Myers will be the company we call when it's time to replace our HVAC.

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