Comfort Heroes Plumbing, Heating & Air

Incredibly expensive. Had 2 different technicians arrive for separate issues. The first arrived without introducing himself and seemed annoyed because I started to explain the problem he wasn't certified to repair. Will NEVER consult in them again

I appreciated Alan's quickness in coming to fix our furnace. We were relieved when he was able to come early to fix the furnace. He got us into the right price point on our new furnace and air conditioner. James and Travis did a great job on the installation and were very polite, clean and quiet. Overall excellent service. Brittany did a great job scheduling and handling the paperwork as well.

Wish I could give more than 5 stars! From Brittany on the phone, to Alan, to James---fantastic! Prompt service, super professional, always courteous, always thorough on what was done and the billing; we got updates on a part that needed to be ordered for our furnace, and then when it came in we had more prompt service having it installed. I absolutely recommend them!!!!!!!!

Golden Rule's Service was excellent, speedy and wonderful. Thank you for coming out in the middle of winter to fix our broken water line. We will definitely do business with them again.

James has fixed my AC twice now, not because he didn't do it right but because one part failing leads to more. Both times he has been forthright about what was going on, and fixed it same day. Extremely pleasant and professional, will call for this and most other needs.

Alan explained what was wrong with our furnace and made his recommendations. Most of us don't know what models and brands are best but Alan did a great job of sharing his opinion without being pushy or trying to sell me anything.

Tired of mediocre service, looking for someone you can trust, depend on and keep you and family safe and comfortable at home? Alan Gentry & Golden Rule Service is what you’ve been looking for, they are simply the best of the best, love thus company 👌

If there was a possibility for negitive stars it would apply here. While Alan seems to be a friendly person be warned. Not only did he disrespect my home by tracking waste water through out my home, he quoted me over $3,000 for work that i do not need. I called for a service call to have my main line snaked out. He never snaked my drain and instead spent 20 minutes pressuring me to apply on their website for financing and when that didn't work he told me to aplly for a loan from my bank. I have since called another service and not only did they clear the clog they repaired the small crack that was in one of the pipes. The total was less than $300. I called the office and they stand by their man. Look elsewhere these people are charlatans.

Five Stars all the way. Everyone that worked on the installation of our new Trane furnace and air conditioner were kind, friendly and knowledgable. Thank you Alan, James, Travis, Neil and Brittany!

I never gave the five star.... seems like they are forcing clients to post 5 star reviews, honestly the didn’t fix the problem had to come back out and it’s not fixed now I’ve never had to call another company out for this problem, money wasted cause the water won’t drain after 10 years in my home first time I’ve had a problem that couldn’t be fixed not only the first time but the second time either..... beware