Reviews (100)
Terrible follow up!
A few months back we were having some issues with the heating/cooling unit in our condo, contacted Lee Mechanical and someone came out and checked everything out. Contacted someone else within Lee who worked with the all in one type of unit we had and got the correct unit ordered. A serviceman came and took out the old unit and installed the new one, short and sweet, gave us a few tips on care and maintenance. So efficient, in less then 2 weeks from the initial call it was installed. Everyone I worked with or spoke to was helpful and professional!! I highly recommend!
Brandon from Lee Plumbing went above and beyond to repair my plumbing issue. shout out
Great work and punctual service. Actually arrived ahead of schedule.
My water heater went out due to an error on the machine. The service was quick and they had someone out there fast which was good. They also gave me a timeline of when I’d need a new one and gave me a rough estimate on how much it would cost. So it was good to get a heads up. The error itself was minor and only consisted of doing a few things, thankfully the guy there showed me how to fix it if it came up again so I wouldn’t need to keep calling. Professional and good service. The only reason I give it 4 stars was the price for an hour of them to look at it was very expensive…. But Im partially to blame and it’s just the cost of doing business.
Several days ago, I accidentally cracked the tank of the toilet and water started leaking. I started searching for a plumber who could come asap. I finally found Lee Service in Kenosha. The women I spoke with was familiar with the area in which I live. She was able to find a staffer who could arrive between noon and 2pm. Stress level started to go down. A few hours later, I got a call from the plumber who asked if he could arrive before the designated time. HURRAH! stress level gone. Kevin arrived shortly after and started the job. He thought he might be able to just replace the tank and headed out to find one. Turned out they stopped that model several years ago. He got a new toilet to install. He was thoroughly professional as he went through the process. He kindly answered all my questions and within a relatively short period of time it was installed and running perfectly. He cleaned up everything and answered any last minute questions.The bill was well worth it not only for the quality of the product, but also for his excellent skills and cordial personality. I am spreading the good word about Lee and Kevin to my relatives and friends.
Fast response and great customer service. I've had them for electrical (new EV charger!) and a new tankless water heater. Both services were scheduled quickly and the work was outstanding! You are my Go To 💟
Every company needs a PM like Dave Ellis
We are feeling the love from Lee Mechanical! We had 30+ year old HVAC systems& desperately needed a brand new furnace and ac unit. We had a fantastic experience with Lee Mechanical from the beginning. When your heat is on the fritz in the middle of winter, you freak out, but Lee did the perfect job keeping us cool. First, a tech came out to our home to see what was going on with our current system & made sure we were ok until we could install our replacements. Then we had the absolute pleasure of working with Dave Bennett, who helped us choose the right HVAC systems for our home, as well as setting up a payment plan. He explained everything, and made sure we never felt overwhelmed during the process. Finally, when the day was finally here, the two technicians who had the crazy job of uninstalling our dinosaur furnace and ac, and installing the brand new, super shiny, fancy ones, were the most professional and polite gentlemen. I can not sing my praises of Lee Mechanical loud enough! THANK YOU SO MUCH for a fantastic experience!
Top dollar but top quality. Kyle is always on time and solves a multitude of tricky issues quickly.
I just have to sing the praises of Brandon! We had 2 new frost proof hose bits installed which included new shut off valves in basement and also a correction to our kitchen faucet. Brandon was such a joy to have do the work. He was so friendly, knowledgeable and informative. We will definitely request him for our other upcoming projects!
Brendon, the service tech, did a fantastic job. Very knowledgeable and explained everything in terms that I could understand. I would highly recommend Lee Plumbing, Heating, & Air Conditioning.
From the initial site evaluation and estimate by Dave to the actual installation by Mike, Matt, and Tyler it was top-notch. Excellent work by respectful professionals. Generac generator was installed on July 21st, and while I was out-of-state I lost power due to a storm for 3 days. The generator started and never skipped a beat! Continual communication through the entire project. Thank You Lee Mechanical!
After the install, i noticed a noise in the furnace. When service came by to inspect, they found the furnace had issue prior to ac install. Dan repaired and it is still silent👍🏻 Lee did not charge me for the repair. These guys are awesome and i definitely recommend them for any service that they perform.
The men from Lee Mechanical installed a new heating-cooling unit in my condo. They were friendly, professional, and more than competent. I use them for all my plumbing, electrical, and heating-cooling needs.
Lovely people and great customer service, I see why my father employed them for years at a hotel in town. However, called them to take care of the drain in our basement. They came out, on time. Very charismatic gentlemen, extremely polite. He did the work, all seemed fine. An hour later we were backing up again. They came back out and seemed to have fixed the problem. Three days later we were backing up again, we called to ask if they Guaranteed their work, they said no. Another $600.00 and a call to Roto Rooters the job was finally done and I was able to wash clothes, take a shower and wash dishes again.
I believe the technicians name was Kevin. He was very professional and knowledgeable. He did an awesome job, got my water heater working like new. Would definently use this company again for other services in the future.
I rarely write reviews, so hopefully this is a testament to how good these guys from Lee Mechanical are. They installed for us a Generac generator which was extremely challenging since we have a finished basement and the electrical panel was located on the opposite house corner from where the gas line is coming in. We obtained several bids and the one from Lee Mechanical was the most competitive one. The technicians were very professional, courteous, extremely knowledgeable and they left their work area, which spread over the entire basement, super clean. In summary, we have been 100 percent satisfied with Lee Mechanical’s service and definitely recommend them.
Paid 150$ for an estimate on june 14th for electrical, and was looking to get HVAC work done as well. It took a month to finally get a copy of the electrical estimate and the HVAC rep went on vacation and never called back. After the 1st month of waiting, called to find out the status of the estimate and finally got the electrical estimate, asked about adding one outlet but if it would delay the work to not include it and asked for an ETA of when we could plan the work. After 2-3 weeks of waiting for an ETA (electrician on vacation, office short staffed etc all being given as reasons for no response) i never even got an eta for when they could do the work, nor were my emails replied to. Frustrated I called to get a refund, i was told Julie would call me back.. nothing that week, called again the following week and was told that im on a list and there is nothing they can do to speed up the process, that only julie can issue refunds and she is aware of me just has not had the time to reach out to me yet. Finally speak with Amanda and am told that Julie will try to call me in the next day or so to discuss the refund. Over all they may do good work but this has been a very poor customer experience and i cannot recommend their services.
We’ve been using Lee for years and always had great service. We called them last week to give us an estimate on some electrical work. They told us they now charge $150 for estimates. So long Lee mechanical