Reviews (50)
Tim's service included a preseason AC check-up. Great work.
Extremely quick response time. The service technicians were polite, helpful, and just awesome! Would definitely recommend this company for all heating and cooling needs!
This was our first contact with Logan. He was prompt, actually early, called ahead, and was clear to communicate the tasks completed. We are again appreciative of your services.
tim did an excellent job as always thank you tim
These guys came in and did a phenomenal job installing our new HVAC. Not only did they do a great installation I can’t even hear the furnace running! Great Job!
Reliable service.
I had a very positive experience with the technicians who were polite, timely and explained issues and solutions in very clear and understanding terms.
Bros Consolidated has changed its name over the 30+ years we've been customers but always provided prompt, courteous and knowledgeable service. I will continue to be a customer.
Our technician, Matt, was terrific. He explained the problem and the presented the various steps that he would be using to make the repair.
Logan was very professional, knowledgeable and helpful. The condenser was faulty (not Logan or Bros. Consolidated fault), they returned in a timely manner and replaced it.
We love working with Brothers Consolidated. And, Robert was excellent! Thanks for the continued great service!
Brothers responds to our HVAC needs in an exemplary manner, trained technicians/professionals who want a positive completion. I would not seek another HVAC business.
Technician , Robert was excellent. He was both professional and friendly.
Nice people, competitive prices, quick response, good service, no high pressure sales. Even offered to loan me their space heaters for the weekend till the new furnace could be installed!
These guys are absolutely top knotch..the owners are the nicest people.Very understanding helpful and patient..installer logan was amazing. Fast clean and very professionally done!! Great job guys keep it up!!!!
Unlike Gross Heating which, with limited diagnostics, told me I needed a complete new AC unit, Brothers came by, diagnosed the problem and fixed it on the spot. It was great service with honesty and integrity.
The Brothers “Technician” showed up at my home and spent no more than five minutes “evaluating” my furnace/AC unit. He then informed me that based on his “expert” opinion, it would be (at least) a $1300 repair. He let me know that he didn’t have the necessary parts required to do the repair in his truck, but assured me that he’d have them within a couple days. I asked him to hold off on the order, as I wanted to seek additional bids. Within the same couple days, I had the job done (in a very satisfactory and timely manner) by Southport Home Services in Caledonia WI, for $350.00. A SAVINGS of $950.00. When I received a $95.00 bill from Brothers Consolidated for a “diagnostic” visit, I called their billing department and explained that I was surprised when a call actually intended to render a (completely RIDICULOUS) quote would be subject to a “service” charge of $95. I explained that in light of the minimal time involved, that there was nothing “diagnostic” about it. The so called “technician” was clearly nothing more than a guy who drove around all day providing outrageous quotes, hoping that if he threw enough against the wall, something might stick! I went on to explain that I could get lots of idiot quotes for free…but then of course I was threatened with “being turned over to a collection service” so…today I mailed these terrible business people a check. Maybe I should be grateful that it only cost me $95.00 to pay for the worst experience I’ve had dealing with a service provider in years…but I certainly don’t feel grateful!! On the contrary!! I fully expected people in this part of the country to take greater pride in the way they conduct their business affairs, and the way they treat potential customers. Disappointed with Brothers Consolidated would be a huge understatement. I can’t imagine being LESS INCLINED TO RECOMMEND a company, for any type of service having to do with heating or air-conditioning. Richard Coates Mount Pleasant, WI
This company is like inviting company over for coffee. They remember you from a previous order. They are professional and friendly. They also loved our dogs.
Really nice job tracking down the problem and very friendly service.
I used Consolidated Heating & Air Conditioning for many years. They were dependable, fairly priced and their work was satisfactory. Since being purchased by tow brothers, it has simply become a money grab. I had them come to look at a boiler to give me a quote on replacement in October of 2020. They did no work as the unit was off and not functioning. I called four other contractors to get comparative quotes for the replacement of the boiler, they were Hartlaub, Thielmann, Schoof Heating and Donovan & Jorgenson. I had estimates from all four of them within 24 hours and Schoof did the service the very next day. Brothers Consolidated took over a week just to get me their quote. I could not go a whole week without heat. In late March 2021 Brothers Consolidated sent me a bill for $100 as service charge for the privilege of giving me a quote! No other HVAC company billed me for a quote. I am holding my nose any paying the money, but I will never use this company again and will share my experience with anyone I know who may need HVAC service. Why would they alienate someone who used their services for years. It is a total culture change with the new ownership. Beware.