Reviews (45)
Absolutely horrendous company...they did not install anything correctly...never sealed the duct work they did ...lied about our main compressor on our unit...shoddy work holes in duct under house and never want to be accountable for anything and I hope someone reads this so they don't get scammed by these crooks as we did....I will be making a complaint with the better business bureau.. PLEASE PLEASE PLEASE don't hire these guys
Courteous employees, fast service
Applied for a job and got turned down right away...
Expensive but reliable
I’m exhausted about this. We had our Mitsubishi Split System installed about 2 years. Not by this company, but one that I trust. Since then, Green Air has been here 4 times, sometimes on time, sometimes not. Sometimes calling ahead to let me know when they’d arrive, sometimes not. But every time, they’ve run diagnostics, looked for leaks, filled up the system, explained the problem differently each time, charge me hundreds of dollars, then leave only to still have no heat or cooling. We’ve had to move in with our parents house multiple times just to bare the summer heat or winter cold. This last time was no different. They told me the last guy got fired, the system we have is prone to failure anyway, and still charged me $350 without actually fixing anything, saying they’d just have to reschedule. I asked if there was anyway we could receive some kind of discount, since it’s not like we caused the issue. The answer I got was “talk to management, but they’ll say no.” I’ll probably get some response from them now since I’m writing this review, but if you’re a potential customer just consider my experience. I’m going somewhere else.
Green Air has serviced our HVAC systems for the past few years. They are very responsive, techs are professional, and fees are reasonable.
Green Air performed the service on our office AC Unit. The technician was on time, respectful and precise. System blows so cold now the ladies in the office are wearing sweaters on an 83 degree day. lol Nice doing business with a local company. Thanks Green Air ! Sincerely, Mac
Do not hire this company at all. You will regret it like i did $879 later. I watched them how they worked in every room of the house. The technique on how they clean the air duct is not effective at all. I don’t think the little hose with not to much pressure of the air will push all the dirt and dust from all upstairs bed room all the way down to the basement. I keep asking the guy that was working upstair in the bedroom if he sure that it will pushed all the dust because they did not even open the vent they just inserted a tiny short little tube inside the vent in the beginning of the vent and little air pressure coming out of that tube . After they left my heater stop working. It just blowing cold air not heat i noticed that it was so cold in my house this was at 5 am so so i called the office as soon 8:30 comes, nobody seems to find our our name on their record. We never service you. After 3 calls they finally found our record , explained to them the heater stop working right after the service was done in my house. He told me that it was working when they left my house , i told him it was blowing cold air yes, but not heat so he told me he is out of town and will have his supervisor call us back. Waited all day but they never call us back so i called someone to come over to repair our heater because we have two babies in the house and tis freezing. I will not recomnend this company at all.
GreenAir sent Lynn out to repair our heating unit. Turned out to be a bad thermostat. He replaced it, programmed it and we have HEAT! He was courteous, professional and friendly! Got the job done in record time. Fantastic family owned company that knows how to keep their customers happy!
Been using Green Air for ever 12 years and have never been disappointed. The AC went out over 4th of July weekend, called first thing Tuesday morning and they had a tech out same day by 2pm. Jonathan called first and gave me a 45 min ETA. Found the problem immediately, bad main board. Jonathan made some calls, found the part, drove an hour to get the part and came back to install it. Jonathan had me up and running for far less money then I was expecting. Thanks Green Air!!
I had a brand new Trane unit installed by Green Air 4 years ago. From the very beginning it had issues with smells and water accumulating in the drain pan. I called Green Air to fix these issues and every time they would come, they cut parts of the draining pipes, other times they would add the pipe back, long story short, the problems were never solved. Not to mentioned that during the installation they meant to drill a hole from the attic into the upstairs hallway for the thermostat but they went through the ceiling into one of the bedrooms and then they left for lunch leaving me to discover the hole when they were gone. My husband and I fix the hole later. They also charged me just to physically move one of the compressors in the back yard ~$800 without installing it for the second unit we have, which was not what I expected when we negotiated the price. After many calls and a lot of frustration I still had to pay $500 just to have the compressor moved to the back yard. I would not recommend this company, too many loose ends and head aches for a $6000 install that should have given us peace of mind.
Jonathan saved us $16,000 by finding a problem that only costed $180.00, instead of repairing the whole unit. That’s Professionalism and looking out for the customer!
I just had an emergency service and I can’t say enough for how amazing the service we received. Within an hour of calling Richard arrived and within 40 mins of his arrival he had fixed our furnace issue! We will certainly recommend green air in the future.
Good experience
Richard did a great job diagnosing the problem with my AC and then replacing the coil. His demonstrated 40 years of vast knowledge and experience gave me confidence that the job would be performed correctly. Felicia quoted accurately what my responsibility would be so there were no surprises when it came time to pay the bill. I highly recommend them.
Do not recommend
Green Air is a reliable company and a valuable community asset. They are professional & curteous. My go-to HVAC contractors! I highly recommend you try this company.
The work was completed in less time than estimated but there is no way of knowing what I got charged for. I think they just take a guess and then charge whatever.
Great people, amazing service.
They are wonderful! Matt was on time, professional, and got our unit working quick!