Reviews (100)
Troy was very professional and so informative as he explained things to me. It was a pleasure to have him here.
Troy was amazing! Arrived early, was very helpful!
Great job by Chris from Gilman! Came out to fix low flow on bath/shower, did a great job and worked with integrity and honesty which I value greatly!
too expensive 90 dollars dispatch 74 operations should be fine but cahrging 200 dollars for a do dollars capacitor is too much .not going to use their services again
AC issue, James arrived and diagnosed/replaced part in a professional manner. Much appreciated.
2023 Called Gilman Heating, Cooling & Plumbing to come check my HVAC unit that had stopped cooling. James showed up and performed a thorough inspection of the system. He diagnosed a board failure in the unit; Replaced the board and cooling was back just in time for the Richmond Heat and Humidity. Fast, friendly, honest, reliable & professional staff. A+ 5 stars Highly Recommended. Thank you! 2021 Found standing water under the AC unit in the crawl space. Didn't want mold to build up in my crawl space and lead to health issues for my family. So I called Gilman and they sent out Devon who did an awesome job repairing the unit and using his wet-vac to remove the water. Fast friendly and reasonably priced professional services from Gilman and their entire team. The communication is top notch and they arrive on schedule with a bit of heads up notification prior to arrival. Thanks Devon! 2020 Upstairs AC unit stopped cooling. I called Gilman late in the morning. Gilman setup an appointment between 3-5pm the same day. Troy H showed up about 15 mins aft texting me "Gilman is on the way to your home." Troy H was professional, respectful, timely, knowledgeable, prepared and provided excellent, speedy service! Happy customer that will recommend Gilman heating & cooling to anyone needing a heating & cooling professional. Thank you Troy!!!👏👍✌️ Lee G
We love Gilman. James Trueheart was super professional and did an amazing job!
Josh was very quick to respond when our AC went out on a 90+ degree day. New motor installed in a timely manner and very professional.
Very happy with the quality service from Gilman. Troy Huffman was our technician. He was very professional and had our AC up and running again quickly during a heat wave. Thanks!!
We called the after hours service because our AC unit was not working. Coming into the Fourth of July holiday weekend, We were concerned that we wouldn’t be able to get an appointment on a hot Friday afternoon. Amber was very accommodating and was able to get us scheduled. Troy came out and he was wonderful. He took time to analyze and diagnose the problem with our very old air-conditioning unit. He explained everything so we understood how it worked and what exactly needed to be fixed. The entire staff at Gilman has always been professional and I would recommend them to anyone without hesitation! Thank you Troy for such great service on this upcoming hot Fourth of July weekend!!!!
Very efficient. Clean and very courteous.Changed filters and left no mess. Very satisfied with his service call.
Gilman has superior customer service and was able to restore our AC. Everyone in the house is greatful!
Blake was very thorough, down to earth and made every attempt to correct the AC problem. Would recommend
Replaced the water heater. Ryan did an excellent job . Fast, efficient and.left the area as clean as ye found it.
My actual name is J. Louis Toth and your man Chris came out to my rental home on Nelsons Bridge Rd. and repaired a leak that Servpro found beneath my home and corrected a well pump / water pressure issue caused by a failed water tank beneath the home. He was professional, prompt, polite, and knowledgeable. The home will soon be replumbed soon and we hope he is who will be sent out for the job!
Had an urgent issue and they dispatched immediately. Tech was outstanding: courteous, clean, efficient, and friendly. Highly recommend!
Blake and Pete were excellent!!! Great ambassadors for your company.
Quick response, discussed findings and outlined plan options, issue resolved. No complaints 👌
I had my gas hot water heated replaced and the plumbing brought up to code. Everything was done very professionally and thr installer was very nice and kept me informed all along the process.
Chris and Michael were great. Very friendly and professional.