Reviews (100)
Used JM to install a combi boiler. Easy advance correspondence over email for project coordination and questions. Team showed up on time, were respectful of property, and cleaned up when they were done. They were accommodating of a couple of special requests/unique circumstances related to our house. I was very happy with the experience.
Our tankless hot water heater had had no maintenance at all in the 15 years we've had it. I contacted the original installers who asked pertinent questions about the system and whether there were any problems as part of the scheduling process. They then got a man over to our house the next day. Both the scheduler (Nick) and the tech who came to our house (Dimitri) were very pleasant to work with. Dimitri in particular was familiar with our particular tankless system since he has one himself and was able to offer first hand experience with the set up. He was admirably honest about what was needed and what we could possibly wait on, as well as what the manufacturer recommends. It turned out that bees had gotten into the fan that vents the system outside which was causing a noise and some blocking of the venting. Dimitri was able to clean out the fan from inside the house but no major scaling or flushing work was required. While there, he fixed a toilet that had a leaking flapper. I thought the charge was maybe a bit high but it was much less than less than they had originally quoted since the larger job was not ultimately needed. I would certainly recommend JM, a long established family-owned business.
Had a great experience with these guys. Had someone out to give a quote the same day we requested one, and the work was done a few days later.
My new love...JM Plumbing. Nick came to explore what needed to be done and drew up detailed specs. His crew arrived on time and did a professional job with the installation, Jose, Jorge, Demitri... I am definitely pleased and grateful and highly recommend them. Nick patiently answered my every query--and there were many.
The JM team was very responsive and professional from my initial inquiry/estimate through installation of a great new system. They answered all my questions patiently and were happy to provide references, who also gave them rave reviews. A well-run and responsibilities business.
They installed a WarmSource boiler from Warmboard and a Navien tankless water heater. The plumbing they did in my mechanical closet is really clean and tidy, the team was responsive and knowledgeable. Really happy with the work!
Nick and Dimitri were in our home today to replace our tankless hot water heater. They were very professional, engaging, thorough, and tidy. I appreciate all the information shared about the new unit along with the tips they offered for maintenance. I highly recommend this team! Great work!
My hot water heater went out early on a Sunday morning. JM Plumbing and Heating quickly came to my rescue. By sending photos of my old tank and communicating via text, we agreed to what I needed as a replacement. Early, Monday morning, I received the estimate and at 2:00, JM Plumbing and Heating was at my door with a new gas hot water heater! They replaced the old tank and removed it. They cleaned up well and no mess was left behind. I received specific instructions on how to turn everything on and off, if I were to have an emergency again. I will definitely use them again. They were friendly, very knowledgeable, courteous and they basically worked very quietly. I’m a happy camper. Nancy M Nicklas
JM plumbing was a treat to work with. We had them install a combi-boiler for domestic hot water and a new in floor radiant heat solution. The team was flexible, friendly, knowledgeable and did an incredible job. We had a unique setup and they were able to accommodate us without any issue.
Showed up early! Super nice. Easy process. A+ experience will definitely use again!!!
The team was very professional and provided a timely service.
We had a great experience with Nick and his team on the repair and maintenance of our furnace and radiators. I called multiple companies that told me they couldn’t come out for a month+ and Nick came by the next day to take a look at our furnace and they started the work the following day. Our furnace is 26+ years old and it required some new parts and a lot of maintenance. The team was extremely detail oriented and never rushed the job. They ended up encountering some additional issues and worked on the problem until it was complete. They were all extremely professional and nice, and they communicated with us every step of the way. We will definitely be using them for all of our future heating needs.
Kowledgeable, honest, and reasonable. They have extensive experience with steam radiators and old plumbing. Their website is easy to use and all of their office staff are friendly and helpful.
Excellent timely thorough and professional service.
Love the services we've received from JM Plumbing and Heating. Dimetri has been our service tech twice now and each times he's been expidiéndote and super knowledgeable. I've appreciated how responsive Nick has been whenever we've had a concern as well and they've always been on-the-money with the recommendations. Great prices as well!
We contacted JM out of desperation because the previous company could not figure out what was wrong with our tankless water heater. Nick was amazing. He came to our home that same day and had the entire system working properly. These guys are our new plumbers from now on. Very professional and compassionate. We did not feel like just another client, they made us feel special.
We were experiencing difficulties with our new high efficiency boiler system. JM quickly resolved the problems. They were courteous, prompt, knowledgeable, and efficient. I could not be more pleased.
They gave me a competitive bid for my tankless system. Scheduled installation very quickly. Workers were on time and explained what they did and left area neater than they found it! I’m pleased with service overall.
For various reasons having to do with the particular space in our house where our old water heater was located, we were having a really tough time finding a company that could replace our tank water heater with an electric tankless. JM was incredibly responsive right off the bat, listened to our questions and concerns, and did incredible work. We're really happy to have worked with them and appreciate their professionalism and quality work! Will highly recommend them to others in the future.
We had a water heater short which caused the water heater supply to be faulty. Contacted JM Plumbing for an assessment and provided pictures and requirements. They were extremely responsive, and provided a quality replacement, scheduled right away and were very professional. All technicians were supportive and helpful to our needs and getting us set up. Would HIGHLY recommend!