Reviews (100)
Great customer service, full explanation provided...fast!
Bought a new home through lennar had ac issues from month two of ownership. Contacted customer care and Maxx AC is the one who installed and warranty the AC unit. Unit has an issue with excessive sweating, which had caused mold and all sorts of problems. They have been to my house over 6 times with the last two years trying to fix the issue but instead just kicked the can down the road until my warranty is up. Now they say it’s my problem and I’m stuck with this issue due to their poor quality and work. Can’t get any answers or help. Please do not use this company for your home ac needs!! Also on a side note the thermostats were wired backwards as well found this out after day one of ownership. The upstairs thermostat controlled downstairs and vise versa. Stay away from these guys!!!! Terrible experience!!
Great experience. We were in a bind with our AC unit not working on a Saturday at 4pm. Ric had a great technician out to our house in an hour to fix the unit and have us back to a cooler home within 30 minutes.
Great Experience. Technician was professional and courteous.
Friendly technicians and staff responds quickly to any follow up questions or requests!
Sheldon was great to work with. Punctual and provided great information
The technician was so nice. He showed me how to change the filter and found out the the issue why air pressure was low in bedrooms
Maxx AC has always taken great care of me for my residential home and for work. Excellent service and on time.
They are a great company and great to work with!
He was amazing and helped me out a lot.
We had AC issues with both of our units on a Sunday. We have used Maxx AC several times in the past, called and left a message and got a call back within 30 minutes. Our AC was fixed very quickly! Always responsive, quick to respond, friendly, and honest. Highly recommend!!
Their technicians are very professional and knowledgeable. My only call for AC service.
After originally trying a previous business (who I believe was trying to overcharge me), I decided to try Maxx and I couldn't be happier. From Ms. Sharon to Henry the technician, the entire staff was very helpful. I will definitely recommend this company to anyone who is looking for a/c done right and trying to overcharge you
AC unit not working and got up and quickly Tech Sheldon was professional and pleasant to work with
Great response on a hot summer day. Always professional and prompt.
They were here to check our system. Everything went great!
I have used them over the years in my commercial space for my business. The have always been attentive to get out quickly to service my HVAC system when its needed a repair or check up. We cant afford to have the AC down in this south Texas heat, so they always get us back up running and cool! Thank you!
Allen was incredibly informative about his diagnostic process in maintaining our AC. He explained what he was seeing and what the options were in a way that made sense and was complete to the point where I feel very comfortable in assessing our options as we look to upgrade a system that could be nearing the end of it's days. Allen explained the cost of maintaining our current system and options ranging all the way to the "right" way (which was not the most expensive way). I need to do some price shopping, so I cannot speak to the cost, but even if I found it was a bit higher than most the professionalism exhibited and information provided by Allen would be worth paying a bit of a premium.
Sheldon at MAXX A/C is a TOP NOTCH technician. Very thorough, well versed, answered any and all questions I had. Extremely well mannered and respectful of home and workspace! I will definitely recommend Sheldon and Maxx A/C to anybody needing service or repairs!
They fixed the issue in good time and tech was very professional