Reviews (65)
Great service! Grace was fast and professional Thanks. Highly recommend
Grace was excellent! She was courteous and answered all my questions over the phone. She arrived quickly and worked diligently and even helped me replace my filters. Price was very fair as well. I would definitely call again if I need service!
We used The Cool Dude AC & Heating to replace three entire systems for our home over the years. Clay was recommended by close friends and he's been our AC / Heating service company ever since. Hector & his team were in charge of the installation work and did a great job replacing our old equipment. My wife and I highly recommend The Cool Dude AC & Heating Tom & Liz (5-17-23)
Grace really can’t be beat!! She’s quick, kind and courteous and she always explains A/C in clear layman’s terms that I can understand. I would highly recommend the cool dude for any and every a/c related need.
We have used Cool Dude since 2016 when we changed our AC unit. Grace does a great work keeping our system in check with yearly maintenance. Very happy to have a reliable and honest AC company.
Grace did a great job coming on the same day I called. She identified the problem and went to get the parts to fix the AC unit in the same day. AC is working great and impressed by the responsiveness, while not being sold on anything more.
Prompt response, fast service, honest and flexible solutions offered, and my unit is up and running great—thanks, Grace! I would definitely use them again.
Grace was so wonderful to fit us into her busy schedule to fix our AC systems today! She has always gone above and beyond to provide prompt and professional service. I highly recommend Grace and The Cool Dude Company.
Grace was amazing very personable and move quickly . Very hard working and will definitely keep her number in my back pocket .
Fabulous service! Grace , the dudette, was quickly responsive to my call, was professional, knowledgeable, thorough, and just the BEST! Would highly recommend if your system needs repair. Thanks so very much.
excellent response. very affordable. switching to them for yearly maintenance. . GLopez
I’ve used Cool Dude over the years to fix minor problems with my unit, and I’ve always been pleased. But I have to say today that Grace is an ac angel! Because of a new home warranty, I had been steered in another direction when my unit was not cooling. Neither that company or Cool Dude could see me today, but she had me check my breaker box after I mentioned seeing Centerpoint trucks in the neighborhood last night, and sure enough, a couple of them had been tripped. Easy fix that never occurred to me, and I am so very appreciative!
First time using this company and I gotta say I love it! Grace was very professional and knowledgeable. She came out super quick and fixed the problem. She is so talented and knows what she’s doing. I love that she explained every little detail that was going on. She answered all my questions. I will 100% recommend her to EVERYBODY! Not only was she awesome but she’s the sweetest person ever. She made sure everything was working well before leaving. After a hot day outside she still managed to have a smile on her face. I loved how she puts us first. Great customer service! She will be my go to now!
Really great service. Grace was very knowledgeable and knew what she was doing. She would even try to find different solutions to the problem. In the end she got the job done and put in the work. Me and my wife are very satisfied and strongly recommend her and this service.
Grace is phenomenal! Honest and fair with pricing. We can’t rave about her enough. Finally an honest AC person. You have no idea how much this means to us. Highly recommend!!
This is the best AC company I have ever used. I have an old unit that has problems every few months. Every time I call, Grace is able to fit me in within 24 hours and has worked tirelessly to keep everything going so I don’t yet have to purchase a new unit. The prices are fair and comparable or lower to other companies and the service is impeccable. Everyone who works here is friendly and genuinely cares about helping you. I have used only this company for 8 years and would rather wait for them to come than try someone else. You will not be disappointed in their service.
I have known Clay Sheffield and The Cool Dude AC & Heating for over 12 years. He and his Technicians have installed and repaired HVAC systems for me, my brother, my step-daughter and my Mother. As we are both former U. S. Marines, my Mother was especially fond of Clay. She really got a kick out of calling him "The Cool Dude". It is a "No-Brainer" to give The Cool Dude AC & Heating the 3 "P" Title - Prompt, Polite and Professional because they are. Now, lets get to the specifics. I met Clay in 2010 when my 18 year old York unit was having trouble and so was my budget. Clay saved my unit with a new condenser fan and a thorough cleaning of the evaporator and condenser coils. It lasted 3 more years and then Clay and Hector installed a 4-Ton American Standard unit in 2013. They also did repairs and Preventive Maintenance on my Mother and brother's units. In 2017, Grace and Hector installed a 4-Ton A.S. unit at my step-daughter's home. I have 2 rent houses that Clay and Grace have been doing repairs for the past three years. Just last week, the AC stopped working at one rent house and the tenant is a single-mom with 3 young children. I needed help immediately so I called Grace and explained the situation - condenser fan was not running. Although she has many jobs that day, she kicked into gear and arrived within and hour and half. She quickly diagnosed the problem which turned out to be faulty lead wires, capacitor and magnetic stater. She had unit running in no time and the tenant was very happy and relieved. The sales & service provided by Clay, Hector, Grace and the other Technicians is Second-to-None. And I say that not only to give them due credit, but because it is the truth. I would not hesitate to recommend The Cool Dude AC & Heating to anyone I know.
They are trustworthy and reliable. Quick to respond anytime I might have a problem with my air conditioner or heating system. Personable and easy to talk with and good about keeping me informed. I especially like Grace.
I contacted The Cool Dude AC & Heating for a quote because I had been told by another AC company that we needed a new condenser (outside unit). Grace, the technician, was super helpful. She came out that same day to look at the unit. In the end, she was able to repair it and saved us a major expense. She took her time and was kind enough to see if the new part she installed would work for a few days before charging us. Really great customer service!
Grace was Great! She found the problem we thought possibly could be the issue making the unit stall on occasion but the other supposedly top-notch group that came out did nothing but bump the thermostat that made it come on; they did no other troubleshooting on the unit saying it was obsolete and if there was a leak they couldn't even buy Freon for it but still charged me a fee. I asked them could you at least clean the drain for the fee and said they would when I decided to use them to replace unit. Grace was thorough with her checks saying there were no leaks and Freon level is right where it needed to be. She did some extra stuff to ensure the unit continues it's longevity as long as possible and gave us hints on maintenance and keeping rooms cool. She even replaced my intake filter without asking or charging. We will definitely use Cool Dude AC and Heating in the future.