Reviews (66)
I had a great experience with this company. I called them because a friend of mine recommended them. I called to have my tankless water heater brought up to code and I felt like they went above and beyond! They worked efficiently and did a great job on it. They were all very friendly. They arrived on time and cleaned up after their work. Their price for my job was reasonable. I will definitely call them again for my future plumbing needs.
Second time put. Issue still not resolved. Called again. Christine very rude.
Hartford has been my go-to HVAC and plumber for over a decade, and I have been repeatedly impressed. Recently the A/C they had installed several years ago went out. Not only did someone answer the phone on a Sunday morning, but they came out within 24 hours and were really honest and clear about the situation until they got it repaired. They honored the warranty, no problems at all. They do annual maintenance, and the technicians are professional and on-time.
I called on a Sunday when it was 100 degrees outside because both of my AC units quit working. They sent someone out there within an hour. Issues were quickly diagnosed and options presented to me. Within 48 hours of calling, I had one unit repaired and the other system was completely replaced! Great company to work with!
The guys at Hartford Services are real pros. They are always courteous, professional, and on time, and do exceptional work. I've referred them to several of my customers and all have been very pleased as well. I completely trust Hartford to shoot me straight and do good work...why would I use anyone else? Highest recommendation!
We called Hartford with a very urgent plumbing repair needed. They responded quickly and our valve was fixed within the hour . I will use this company over and over again I highly recommend using their service if you are looking for a reliable and economical plumbing service. Thanks again for your prompt response you have earned a customer for life !!!
Want value.... Want quality Want trustworthy Don't nickle and dime around.
Hartford Services was amazing. We had a leak in our guest bathroom. We called them and they were here to help. We have used services before but none that were as good as Hartford. I would highly recommend if you need help with your plumbing. They went above and beyond. We will definitely be using them in the future.
Kudos to Hartford Services!! They were able to come fix our broken pipe within hours of calling them. Ruben, our tech was great. Very personable company!! Highly recommend!!
Plumbing service is excellent. I’ve had Mr. Arocha and Lawrence at my home several times for plumbing repair. Very professional and courteous. Would definitely recommend Hartford and their staff for any of their services. Janet Mitchamore
I've used Hartford Services for over 15 years. Very reliable and trustworthy. They provide great service and always stand behind their products. Great Company!!!
Less than a year ago I hired Hartford Services to come and look at some issues I was having with my air conditioning unit. Upon inspection, they talked me into buying a whole new air conditioning unit, costing several thousand dollars, which of course they sold me. In 7 months, the system was already failing, and I had to bring them out to fix it. Their “fix” did not even last 3 months, and the same problem continued, meaning I had to bring them out yet again. Because I live alone, I have to miss time at work so that they can come and try to fix their own errors on a unit they convinced me to buy. When they came out the second time, the repairman asked me for a thermometer because he didn’t bring one, and then informed me that he didn’t have any of the parts needed to fix the problem he had not addressed when he was here 3 months ago! This means I have to take yet another day away from work for their installation of the parts! They’re incompetent, unprofessional, and you would do well to go with a company that can actually do their job and handle common sense logistics. Hartford Serviced clearly can not. This experience has cost me time at my job, extra money in electric bills because the unit they sold me and couldn’t repair correctly burns through electricity like crazy, and the discomfort of a needlessly hot house. And they still aren’t done... Do yourself, your family, and your finances a real favor. Avoid Hartford Services at all cost. They are terrible.
I was having trouble (a year ago, Feb. 2018) with my tankless water heater. An appointment was quickly set up and my problem was solved.
Hartford is my go-to company for all my HVAC services. I recently had the most amazing personalized visit when there seemed to be an unusual problem with a thermostat...or course, when this crazy Texas weather went from hot to cold, to warm, and then back to cold and I found myself with NO HEAT. Not only did I have timely call from a service rep, but I had a follow up visit that was half HVAC work and have DETECTIVE work to find the real problem....with no extra charge. I'll never call anyone besides Hartford and I will ALWAYS stick with my TRANE products and their incredible WARRANTY policy!
We have used and referred Hartford Services for many years. Manny is our technician and could not be more satisfied. Very knowledgeable, prompt and friendly young man.
This is the place to get fix for first visit.Hartford service.
Tony was so efficient and friendly when checking our heater to give us a quote. I didn’t tell him at the time, but we had also gotten a quote from a competitor, prior to his visit, and we have decided to go with Hartford because Tony was really thorough. He noticed things that the other inspector didn’t, and explained everything to me. Thank you!
Want to give a shout-out to Manny at Hartford Services. Manny does an awesome job servicing the heating and A/C equipment in my home. He’s knowledgeable and willing to take the time to answer any questions that I may have. Manny consistently goes above and beyond in providing quality customer service, from prompt keeping of appointment times to providing tips on how to best maintain my A/C and heating units. Kudos to Manny and Hartford Services for delivering the goods!
Manny was great! Most definitely would recommend Hartford Services!
Most definitely would recommend Hartford Services. We have used them for years, in our previous home and our current home (which we've been in for 9 years)! Their technicians,most notable Manny, are very knowledgeable and explain what they're doing and give recommendations if needed. However, we have never felt pressured into purchasing or making optional repairs. Hartford does a good job of answering emergency calls, and Manny, our 5 star technician, always shows up on time and calls if there is any sort of delay.