Reviews (100)
Fast and courteous. Very easy to talk to. Explained issue very well. Answered our questions and fixed problems immediately.
Josh was very professional and quick with my small repair. If I had tried to do this one myself would have still needed On the Way to fix my mess!!
Honest and helpful. Will use in the future if needed (hope i dont have to though)
Jason showed up on time and was very professional. He showed me what I had done wrong, and educated me on what else I could do to improved my water heater's performance. I will definitely use Jason @ On The Way Plumbing Again!
first time using on the way for a plumbing job, very good work even better than I expected, will definitely call them again
My husband and I got 3 new outlets in the garage and new led lights in the kitchen. Brandon and Ashton did a great job, above and beyond what we expected and what we had originally planned. They made everything look great too.
Very professional, and was able to get the job done the same day that I called.
Another great job with this company, will continue giving them my business.
On The Way services has been my go to for my property management company for the last 2 years. Give them a shot!
We’ve used this company a few times now. From replacing our old water heater with a tankless system to AC service and replacing sink pipes. We had a nightmare trying to find a company to fix things after we bought our house in League City but On The Way came and fixed all the others mistakes promptly and professionally. We will not use any other company to do AC/plumbing on our house.
Art did an amazing job. He was on time and very knowledgeable. The price was very affordable.
On The Way Right Way has helped us with electrical, plumbing, and A/C repair. The techs have been very honest and seems like they know what they are doing not just rushing. Quality over quantity so far. Customer communication seems like a priority which many companies forget about. The only place we use!
Your website states "that's why we offer 24/7 services". You should most definitely state that it's a CALL CENTER that is ONLY taking messages. The problem is they tell you a tech will call you shortly. I call at 930pm, yes I know late, but you're website says 24/7. An hour later I call again and the lady says the same thing in which I stopped her and asked her to just be honest. Don't falsely advertise something you don't do. I called EJ and sons last night at 730pm and a technician was here at 9pm and the AC is getting fixed. Edit: A fake account???? Check your recorded phone calls and please feel free to call me. Most definitely NOT a fake account or person. An apology for not fully explaining your supposed 24/7 service would have sufficed, but you attack customers and make up stories??? Are you serious? What a shame. I called at 931pm and 1034pm on june 12th. Check your records. HOW UNPROFESSIONAL and CHILDISH.
The tech ran a little late for the appointment, but apologized when he got here and explained that he’d been in a customer’s attic. I felt bad for him since it was a hot day! He fixed my leak, cleaned out my drain and left no mess. He was very engaging and professional. Highly recommend.
Highly recommend this company. Professional. Fast. Accommodating. They did a great job and had us fixed within an hour. Affordable. I originally called ARS for them to tell me they had no one who could come out. OnTheWay was able to not only get someone but was able to get them to my house within 30 mins of my call. He got here at 5pm on the dot and was leaving my house by 5:45pm with all 3 restrooms fully functional. I’m grateful for their service.
OTW is our go to for all things electrical, hvac, and plumbing. Everytime, fantastic service. Thanks Blade!
Chad and his partner came out and helped fix my drain leak in the sink. Great all around guys and very helpful. They answered all of my questions and educated me what they did every step of the way. I will definitely keep them on my list for future incidents. Thanks
The technicians are always so polite and knowledgeable. Always on time and very reliable. Love working with On The Way
came out the same day fast and efficient. Always do a very nice job.
Jason arrived on time. He looked at all the possibilities to find the source of my leak. He found the problem and repaired it quickly while explaining everything and answering my questions. Would definitely recommend!