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My Favorite Service Company

★★★★★ 5.0/5 (82 reviews)
190 Center St Suite 110, New Braunfels, TX 78130 (830) 215-8388 Website
My Favorite Service Company My Favorite Service Company My Favorite Service Company My Favorite Service Company My Favorite Service Company

Reviews (82)

Timothy Stewart
Timothy Stewart
★★★★★ Jan 20, 1970

I reached out to multiple HVAC companies late one evening after my system stopped cooling and I troubleshot myself. All of their answering services took my call and could “get to it in a few days” but a manager with MFSC returned my call almost immediately and got me scheduled the next day. Albert replaced a capacitor and the compressor on my external unit. He worked directly with Trane to get the replacement compressor through warranty and once he had it picked up he stayed until 10 in the evening to ensure it was installed and working properly. Albert was hardworking and professional and the company was in regular contact providing updates on the replacement compressor and timeline of completion. I highly recommend you let these guys handle your HVAC needs.

Michelle G
Michelle G
★★★★★ Jan 20, 1970

We are very pleased with the replacement of our entire system. The Techs were on time, courteous, professional and friendly. I have a relative that installs HVAC and we went with Favorite Service instead because of the price, financing and Jacob, the owner, contacted us directly on a Sunday afternoon.

Elizabeth Gorman
Elizabeth Gorman
★★★★★ Jan 20, 1970

These guys are wonderful! They are well spoken, dressed, and polite. I was kept informed throughout the installation, they were very respectful of my home and any changes that needed to be made to the wall so my new unit would fit. I had an issue with the ac after install and they responded immediately, fixing a manufacturer defect. I’m a single mom and they didn’t make me uncomfortable which is a massive plus.

peggathy gabriel
peggathy gabriel
★★★★★ Jan 20, 1970

This guys are not Playing Very unselfish with their time They gained my confidence , repaired my AC with in Hours . Did not give up until they got it done. Noel and Gonzalo are great !

Jodi O’Leary
Jodi O’Leary
★★★★★ Jan 20, 1970

My Favorite Service Company has provided honest & reliable service. Their prices are always fair & competitive. They consistently on time and willing to go the extra mile to make our residents happy. Noel keeps us updated on all of the work being done and let’s us know how long each job should take. I recommend you call them when you need your HVAC serviced or repaired!!

Teena Dailey
Teena Dailey
★★★★★ Jan 20, 1970

I cannot say enough about this company. We have used them multiple times for multiple services they respond very quickly, are professional and courteous, and most of all honest. They offer multiple options when it comes to your HVAC needs, rather than immediately say you need a new system. Noel and Jake have been amazing! Kevin and Gonzalo have been wonderful! We are so pleased with this company. In a time where customer service is lacking for so many companies, My favorite Service Company is second to none. I can honestly say that they are My Favorite!

Kenny Powell
Kenny Powell
★★★★★ Jan 20, 1970

Can't say enough. These guys are fast efficient and clean! Rascal. My dog even loved the entire team. Complete system under my expected budget and easy payment plan. You won't regret using this company. My Favorite says it all and they held to that promise

Dylan Grant
Dylan Grant
★★★★★ Jan 20, 1970

Noel from my favorite service company was great, Very professional and actually cared for Us like we were family. We’ve had 2 other companies out within the last week to try and fix our ac with no luck. Noel actually showed up early and spent over 6 hours troubleshooting and finding the solution. Even though it took way longer than expected they still stuck with there original price that was quoted to me. I would highly recommend my favorite service company Especially Noel. This company should be very proud to have a guy like him on the team. Thank you very much for fixing our ac!

Patricia Raso
Patricia Raso
★★★★★ Jan 20, 1970

If only every business used this business model, this world would not just be better it would be perfect. These guys were excellent in every way. First up they replaced the small hvac for the suite downstairs. The original just stopped working. No air no heat, it was probably 30 years old. Next up they replaced the big HVAC in the attic. And the greatest miracle is I never have to get up in the attic again AND no more filters. Not inside the house. The only filter is the big one in the attic. For the next ten years they will come out here to change my filter. The heat in the house is so soft and gentle. If you’re familiar with radiant heat you know what I mean. This was my first experience to handle this massive task by myself. I would recommend MY FAVORITE SERVICE COMPANY to anyone and everyone. Plus…..there’s a bonus here. My electric bill was only 135 for January. Pretty sure that’s the lowest that bill has ever been in this house. I’m happy.

Evan Yeager
Evan Yeager
★★★★★ Jan 20, 1970

When my entire HVAC unit went out, I got a few different bids to either repair or replace my system. My Favorite Service Company was recommended to me by one of their former employees so I gave them a call and talked with the owner. A few hours later, Noel was at my house checking on my system. He provided me with a ton of information, answered all my questions, and provided with me solutions that made it an easy decision to pick them to do the job....and boy am I happy I did!! The crew showed up the next morning right on time and got right to work. They were professional, courteous, and really respectful to not only me but my house as well. The left it cleaner than they found it to be honest. I will definitely use them again and would recommend them to anyone looking for a reliable HVAC company.

Adam McQuery
Adam McQuery
★★★★☆ Jan 20, 1970

From the start these guys were quick to respond to a request for service I made. I have three split units in a new construction house, but I needed them serviced for the first time since I moved in. My technician was able to answer my questions and gave me tips on how to keep the units running smoothly between servicing appointments.

Pamela Schneider
Pamela Schneider
★★★★★ Jan 20, 1970

Had JACOB TYRONE MCBEE,was on time very neatly dressed, explained every step of what we are having done so I totally understood. Very friendly already have it scheduled for tomorrow. Looking forward to it.

Kerstan Thomas
Kerstan Thomas
★★★★★ Jan 20, 1970

VERY professional and attentive to everything, big and small. It is very apparent they take great pride in making sure you are 100% happy, down to the attentiveness they place on leaving your house as clean as it was if not cleaner, when they leave. The first half hour was all making sure they had mats down everywhere they were walking so as not to bring in anything from the nasty weather outside. Our heater went out at about 5:30 on a Monday afternoon with temperatures barely above freezing at the time and Noel was on site at our house by 7:00 that night. No body better than these guys. Noel and his team are absolutely TOP NOTCH and go way above and beyond.

Charles LeBlanc
Charles LeBlanc
★★★★★ Jan 20, 1970

Noel went way above and beyond. He went to get us a heater.dor tonight mean while we address the situation. God was definitely looking out for us sending a guardian angel. We recommend this company. Absolutely. Again we highly recommend this guys thank you!

Roland Villarreal
Roland Villarreal
★★★★★ Jan 20, 1970

Noel and team were great. Very professional and great customer service.

ken griffith
ken griffith
★★★★★ Jan 20, 1970

NARCISO, came to assist us with a duck system problem. He is very professional, very knowledgeable and easy to work with. Highly recommend him and his company.

Harold Heimer
Harold Heimer
★★★★★ Jan 20, 1970

Kevin maintained and cleaned my system and explained the operation of my dehumidifier. I am very happy with My Favorite Service Company.

Marshall Cocke
Marshall Cocke
★★★★★ Jan 20, 1970

Kevin was professional and on time. I’ve used my favorite several times now and they are the best from working on our office to working on our homes they are the best Service out there!

Patricia Martinez
Patricia Martinez
★★★★★ Jan 20, 1970

He was very helpful and explained everything they do and was very respectful. Very happy for the experience he provided. Noel Ramos and his crew did a very excellent job.

Norm Voshall
Norm Voshall
★★★★★ Jan 20, 1970

Fixed a clogged discharge pipe and troubleshooter a faulty thermostat. Noel was professional and direct. Not pushy. Great service. Highly recommend.

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