Reviews (100)
Waymon did a great job! I appreciate him talking me through issues I was facing with my A/C unit and its productivity.
I lost cooling on Friday night and got an appointment for Sunday morning. Luckily, an appointment became available Saturday afternoon. Waymon the hvac tech came out to troubleshoot why I had no cooling. Discovered I had a loose wire and reconnected it to bring back up the ac. Waymon was responsive and answered my questions.
Waymon was really great! He was nice and timely and realized that my unit was dirty. He was able to spray it clean and now the system is working efficiently. I appreciate his willingness to make sure I was a satisfied customer. I will definitely request him next time.
Johnny sharpe was very knowledgeable and very helpful, courteous and gave me a good price.
We had another pluming issue at our church. Johnny Sharp was sent out to service us. His professionalism and knowledge about what we needed for the repair gave me peace of mind. He was able to repair a drain issue that we have been having for years. I will continue to recommend Willard Max AC to my friends and family. Thanks!
Mario came out to do their super duper summer check up for 69.95. He told me the missing paint on outside unit and rust meant my system was not working properly and that I needed a whole new system for 14k. I have done business with this company for 8 years. I have had 2 other companies come check Mario’s diagnosis. They quote quite a laugh! My 13 year old Trane is alive and well. Never ever again MES
Chris D. responded promptly to our service request for a quote, he provided an honest evaluation and several options to suite our needs. Very professional and highly recommended!
Installers did a great job, super clean
Our Technician Waymon arrived in time on a hot day, was thorough and worked quickly to repair our outdoor unit and also checked out the entire system to ensure it was ready for the summer. He did well to explain the repairs to us and advised us on steps we can take to save money on utilities. Cost was reasonable.
We were having problems with our AC, called these guys up day of but they were booked for the day. Waymon came out first thing the next morning and found the source of the problem within 5 minutes. Replaced what was needed and was very straightforward with everything that was wrong and what he was doing. Waymon did a fantastic job, would recommend these guys anytime.
Waymon Joyner was my technician. When my AC unit was not working, he checked out my unit thoroughly and kept me informed of each issue that was found. Very professional and although a bad outcome - coil had to be replaced due to a leak - he made sure all was taken care of and assured me that the unit would be repaired timely.
Stewart is a kind, courteous, service-minded professional who has great integrity. He was both honest and informative during his visit to service our air conditioning units. He is a respectful young man who did an excellent job of helping us feel confident in maintaining our units until the next check up! We hope he will be our service person each and every time we utilize MES services! He deserves a raise just for his knowledge professionalism.
Jose did an amazing job--we were very happy with his work and attitude towards all of our questions. We will definitely use this company again--a high recommendation.
Tech was very helpful and pleasant. He worked quickly to do our AC maintenance. Would definitely recommend this company to anyone.
Adam was very professional and thorough. Presented options for new system
Excellent service finally! We have been fighting an issue for several years but, Edgar and Robert finally fixed it. They took their time, listened and now I will finally highly recommend Metro Express part of the Willard family. Dixie Robinson
Chris Dybvig came to our house this afternoon and was so nice and helped us with everything we needed! Thank you chris! We 100% recommend him and this company.
Adam was very punctual and patient and knowledgeable, I recommend using Adam and metro express, Willard to everyone! Thanks Adam!
Very professional, kind, & answered all of my questions. He was a very nice young gentleman. Thank you Metro for such good service year after year.
wow this company is amazing I am so satisfied with their services my unit got installed summer of last year only took three days they were professional quick and very very tedious on everything I had a power outage and called MES for emergency Service after hours Louis Service technician came out and fixed the issue at 9 PM at night and return next day to make minor repairs as well I was so overwhelmed on how he was very professional and explained the issue. if you’re looking for a good unit and a company that stands behind the work this is the go to place…. Unbelievable