Reviews (15)
Brantley was the best AC serviceman we have ever had. He was very friendly, informative, hands on and had outstanding customer service. He was also very helpful and visually showed us what was wrong and what parts were what. We LOVE everything he brought to the experience and this company!
The service tech (Kelvin) was very responsive in communication and very professional. When he and his partner came to my apartment they worked quickly to remove the old Pack unit we had in our bedroom and replace it with the new one. They were able to answer all the questions we had about the new unit and hooked it up to our existing thermostat. Everything took about 45 mins for everything. I highly recommend Applied Heating and Cooling to my friends and family.
Paid for a service call and was told I’d have a technician there in a three hour window. When they did not arrive I called multiple times and spoke to multiple people who could not help, had various excuses and would not ever connect me to someone that could provide answers. All there calls go through an answering service. Were really quick to upsell upon first contact with no follow through on service. Owner of this company needs to be aware of their poor service. There are numerous other companies that can do this work, use someone else and save yourself the trouble and time than sitting around waiting on a technician that never shows up. Funny how they can charge your card immediately and it takes 5-6 days to get a refund.
Applied Heating and Cooling has been a consistent friend to my home ever since we first started using them. We recently updated both the AC and the heater and they have maintained and corrected any problems found. I recommend their semiannual maintenance package, which also gets you priority on emergency calls.
I called these folks after being let down by another company who said they didn't have the time to troubleshoot my problem and left me in the lurch with a hurricane on the way. Mike and his crew came the same afternoon and diagnosed the bad thermostat in just a few minutes in the rain. Had a new one on hand and installed it. I couldn't be more pleased.
Kevin was just at my home to discuss prices of getting a new AC unit, as my husband & I are planning on upgrading. He was very professional about everything, and was certainly very knowledgeable. He gave us pricing on a couple of different systems, and provided his input on each.We'll definitely be doing business with Applied Heating and Cooling again, once we're ready to move forward on getting a new system!
Kelvin was very professional in setting up the time and making sure we were kept informed of the arrival time. The specialists arrived 2 hours later than predicted but that is often the case in the contractor world and the important thing is that Kelvin kept us informed all the way. His workers were clean and professional. I would hire him again any time.
Highly recommend. Have had a number of HVAC techs out over the last few years for related AC issue and was blown away by professionalism and execution by Applied Heating and Cooling team.
Appointments are always set up and managed nicely with reminders and calls if there are any changes. Work is done efficiently and timely with friendly and professional service. The techs at Applied Heating and Cooling provide information but don’t push for more work to be done unless it is absolutely needed. Would highly recommend them.
Every interaction with the company has been top notch and I would highly recommend them to anyone. They replaced both my AC and furnace. The pre-work discussions about needs and options was exactly what needed to happen so that we could make an informed decision, weighing the costs with the benefits of the different systems that could be installed. The techs who completed the install were professional and friendly.
Applied Heating and Cooling is fantastic. Easily scheduled an appointment the technician arrived on time. I received a text with a picture of the technician. Francis was very friendly and knowledgeable. Explained how the unit was performing from efficiency to recommended maintenance. Approved!!
Very very happy with the work we had done with Applied Heating and Cooling. Our technician Francis was very impressive with the amount of knowledge he had gave us a detailed description of everything he did and kept us in the loop along the way with no surprises. Will definitely recommend.
We had to replace two HVAC systems this month. This week, Danny and Pius did a great job installing our main floor unit. Then yesterday, they installed our basement unit. The team worked hard and did a fantastic job. Thank you Applied Heating and Cooling for job well done.
Not only did Applied Heating and Cooling schedule me earlier than any other company, they were prompt, courteous, and professional. Danny saw my problem right away and was able to immediately help. Can't recommend Applied Heating and Cooling enough.
We were shopping for a new furnace & AC air and we referred to this company by close family friends. I called and I was impressed with the company. The staff was very professional, friendly and knowledgeable and gave us a next day appointment. The installers came out really quick the next day and they did a fantastic job. Clean and professional. Thanks.