Reviews (12)
I highly recommend... We had issues with both of our heaters, and they are now working with in a day. I want to thank Doug and his team for all your help and moving as quickly as you did. We greatly appreciate it...
Our AC was out for almost 2 weeks. My husband was going round and round with the AC company that we purchased our unit from, as well as our home warranty company, both in which didn’t seem to have any sense of urgency about our house being 87 degrees! One was claiming that they didn’t have any available techs to come out until the end of the month (which would’ve put us at 3 weeks with no AC), and the other was claiming issues with getting the part. Out of desperation, I posted a request for help on our neighborhood Facebook page and Doug responded almost immediately! He came out the next day, got us the part we needed and had his guys out to fix it within 24 hours. I was truly impressed with Dougs compassion and willingness to help. He proved that he truly cares about “people” and that is not easy to find these days. I’d say if you choose any other service than his, you’re crazy. This guy will truly take care of you!
After the power outages, my heater wasn't working in below freezing/ close to freezing temperatures and they answered the call and fixed the problem within 6 hrs!!
I would whole-heartedly recommend Texas Refrigeration and A/C Services LLC. to anyone who needs home A/C service. Of course my A/C decided to check out in the hottest part of August in Houston. I was without A/C less than 12 hours from call to completion. Their service call came immediately, was professional and patient with some oddities with my system, and I was back in the cool air in less than 2 hours after having to almost rebuild the outside unit. I can't thank them enough for their of "above and beyond" service. 5 out of 5 stars!
I've used TXRACS for home and business. Highly recommend!
We've used Txracs for a handful of projects. He's always on time with a fair prices. I highly recommend.
Doug is a very honest business man. Another company was going to charge my elderly parents triple what Doug diagnosed as a fairly simple repair. We will definitely call TXRACS for any future hvac needs.
Fast, fair and reliable!
We are a large commercial property in Humble. After dealing with other a/c companies and being charged for work that wasn't needed, or charged for replacing parts that weren't replaced.. We found TX RACS.. Douglas was a breath of fresh air...(no pun intended) Not only is he a good honest guy, hes passionate and knowledgeable about his work...Explains problems and resolutions with pictures so we sonewhat understand....He is fair in cost and goes the EXTRA mile...I have recommended him to family and friends, who agree his service is by far the best we've come across in a while, and he follows-up on jobs to be sure everything is as it should be. Who REALLY does that anymore? ..A rare find . We wish we had someone who does business like him to work on our roof....nontetheless... His work and business ethics are tops... Thanks Cool Guy....keep it up!!! We appreciate you being our Property A/C guy...
Always dependable. He will be there day or night. Will be completely honest with you about your AC/ refrigeration issues and never over charge you!! I wouldn’t depend on anyone else.
In a time when you feel you can’t trust anyone, Douglas and Texas Refrigeration and A/C gives hope that an honest days work for an honest days pay still exists. Fast, reliable, and knowledgeable expert with years of experience. Thanks for everything!
TRACS always does great work! Doug is a man of integrity who will always treat you right. Highly recommended!