Reviews (43)
I would highly recommend Tower Heating and Air for all your HVAC needs. We've used them for several years for regular maintenance and have been very happy. When it came time to replace our heating/cooling unit, that's when we really experienced their expertise and professionalism.
This company exceeded well beyond any expectation I could have had. I am more appreciative of their service than my words can describe. Thank you all so much for your time and consideration. Sincerely, Bennie Locklear Jr.
Thank you for coming out and fixing my HVAC! The team that was here, Levi, Derrick, Butch, and Eddy were all amazing! They were informative, attentive, professional, and thorough. I would recommend this company and their team if you ever need a repair or replacement. They will take care of everything in a quick and professional manner. I am beyond happy to have had the opportunity to have them replace my AC and will do it again if anything else happens with my system moving forward. Thank you for your hard work! I'll recommend to anyone who needs a repair!
It begins with exceptional customer service on the front end with Liz and Lauren. Then the experience and knowledge from Don Capps the Service Dept. Manager. Top it off with efficient and timely visits from Adonis and Dustin to get us cooling it all equates to exceptional 5 star service. We have the comfort knowing that with our Maintenance Program for our heating and air units we will be comfortable for the summer! Thank you to the entire team! Lincoln Jarvis General Manager Blake Distributors, Inc
Everyone was helpful and professional. We are warm and toasty
Scott, Craig, Eddie, Denise and Liz are all great at what they do. I've spent a lot of money with Tower doing 35 installs to date and much more to come in the future...You can't go wrong with Tower Heating and Air.
Very professional!
We use these guys at our business for repairs and replacements and they are always great and every prompt! Scott has amazing customer service and is always going above and beyond to assist us!
I cannot say how much this team helped me today. My system was broken for a month after being "fixed" by my home warranty... Tommy showed up and him and I fixed my unit together and they left me a new customer. Great service technicians and managers. Thank you, I never review anything on the web but this was worth it.
This is a great company! Have been customer of other larger HVAC Companies but highly recommend Tower. They have a cohesive group from sales to installation to maintenance to back office. They deliver on time and take great pride in their work. Highly knowledgeable with much working experience.
Tower Heating and Air are always on time, the technician Adonis is courteous and thorough and our HVAC and Furnace work and function better than ever! I highly recommend them for your AC needs.
Adonis did not explain or show me the cost of an expensive part replaced in our unit. When I received a bill I tried Unsuccessfully to get an explanation by telephone.
These guys are awesome
Just had new heating and Ac installed. VERY NICE experience. Scott was patient and thorough in his explanation of the systems we chose. Very kind and helpful. Scott was very responsive to our questions and texted us every step of the way. Installers were very polite , wore masks and did the work very efficiently. They cleaned up ( did not make a big mess at all)and vacuumed areas of the house they walked thru. Follow up by Eddy was quick and he addressed our concerns and made needed adjustments in 2 days post installation. I would highly recommend Tower. Also- they performed 8 years worth of maintenance service on our old unit and helped extend the life of that unit until it had to be replaced Anne Catherine Johnson
Adonis was very professional and knowledgeable. He wore a mask and shoe booties in my home. I had 4 systems serviced and also had two repairs completed. It took some time, which is expected due to the number of units. I feel like the maintenance membership pricing was fair and the repair pricing was consistent with industry pricing.
Called Tower AC to come and diagnose an issue with my daughter's AC. He arrived on-time. I know some about HVAC units and he impressed me with the efficiency and timeliness of diagnosing the repairs needed, even showing me the issues that were with the unit. All-in-all I'd enthusiastically recommend Tower.
The gentleman that repaired are heating unit was very professional, courteous and seemed to know a lot about what he was doing. I was very impressed and would like for him to be my go-to person for all future calls. Thank you
We had a routine service call today (Wed 5/09/18) and our technician was Allen Peterson. He was friendly and answered all me questions. He also was quick and efficient. He is a credit to your company. Mike Doran
Professional and personal with There work
I contacted Craig with Tower one night about an issue I saw. He contacted me within minutes and let me know someone would check the system out the next day. Chris arrived and gave me peace of mind about the issue. I immediately signed up for a service plan which will perform maintenance on the units twice a year for less cost than a routine visit from other companies. Chris identified a potential risk and repaired it promptly and with great care. I wholeheartedly recommend this company and their enthusiastic and professional team. They are the only company I will use going forward. They are a Godsend.