Reviews (19)
They've saved our behinds twice. Furnace had been acting up but thanks to warranty they fixed the problem then the recent storm busted it again and they fixed it right up. All for reasonable work prices. I hope I don't have to call them again but I know if something happens we can trust them to fix it right.
Best dang air people ever.
This place should be shut down. Improper install of my A/C has led to thousands in damages to my home and they’ve done nothing to attempt to fix or make it right. Cut supports out of my attic without my permission and claim it wasn’t them. Don’t waste your time with these crooks.
Had a great experience dealing with this company. I will definitely do business with them again. I’ve been doing business with this company for over four years now and they have been great with every issue that I’ve had come up. They installed a ductless mini split AC for me a few years ago and I absolutely love it. I would have this system throughout my entire house if I could. A year or so ago I had them install a PTAC unit in my bonus room and it has been great so far. Jami has always been more than helpful whenever I’ve had a question, I can’t say enough good things about this company.
I asked them to repair a mini split system. The system currently works perfect it just needed the supply lines to be routed through the track to protect from the weather. Replacing the lines was recombined and agreed upon. When the price came back at over $15,000 it was clear they didn’t even want to take the job. That’s more expensive than the entire Hvac system cost new. Make sure you shop around for prices. These prices are just plain offensive.
Excellent Service. Arrival was on time. Through cleaning of system. Great price. Awesome customer service. I been doing business with them for 25 plus years. I highly recommend Superior Heating & Air. No better company in the area.
A/C was broken they came out and replaced the whole thing inside unit and outside unit too. In no time at all..very happy with them...
Oh my gosh the best HVAC company! The service is fantastic, from the office staff to Jamie. I was in need of a new system, he thoroughly explained everything from start to finish. He was extremely nice and was able to give me the best deal compared to others. Jamie by far is the most exceptional person out in the business. They will forever have my business, since I have 2 units to maintain.
Superior has always offered fair, honest and dependable service and today was no different! Thanks Jamie!!
Jamie Boots just did the first service call on our units since we bought the house. He was thorough and explained everything in detail, answered all our questions. When we called earlier in the week, they offered same-day service. Thank you Superior Heating & AC, we look forward to calling you with all our heating and AC needs.
Thank you Ben awesome work and fast!
The technicians were very helpful and tried their best at patching up my 16 year old system. They repaired the fan and capacitor but found that the compressor had also failed. At this point it was clear that I needed a new unit. They did not try to up sale me and initially priced me a relatively cheaper unit. I asked them about other options and they gave me additional pricing and even informed me of how to get into contact with my electric company to get a rebate. All and all they were very courteous and helpful and never tried to talk down to me. The service was thorough and as fast as could be expected. Although I will call them again if I need them a part of me hopes I don't have to.
We used Superior Heating & A/C to do 2 repairs on our heat pump. They came the same day and arrived right on time for our appointment, even a little early. Jamie the technician was polite, friendly, and explained the problem clearly. He didn't try to sell me a whole new unit like so many of the other HVAC repair companies do. He ordered the parts we needed for a good price and came back the next day. He worked quickly and didn't leave any mess. I would highly recommend using Superior Heating & A/C. They are honest, fairly priced, and do neat and efficient work. Be sure to ask for Jamie!
Always great service and explanation. They don't try to up-sell or push any unnecessary services. Highly recommend!!
I called Superior Heating & Air about 3 weeks ago ... a serviceman named Jamie was here w/in a few days. Serviced my outdoor unit, then came back in one week just to make sure it was still doing well. I could not be happier w/ the friendliness (of Jamie) and Service quality (of Superior). I recommend this company over any that I have used in Richmond.
I stopped in to Superior Heating and A/C to buy a filter for our unit and to make an appointment to have the capacitor on our unit checked because the fan had stopped working. Everyone there was friendly and extremely helpful in figuring out what filter I needed (I had the dimensions, but not the filter number), and when I asked when I could make an appointment, Jamie said that he could come by right then and change the capacitor. He was at our house within ten minutes, had everything up and running, and even gave us some helpful tips to help our unit last longer. He was super friendly, and very knowledgeable about his work! We will definitely be using this company in the future.
Superior heating and air, is a wonderful company to work with. Seems every summer we always need something done to our unit. They always come in a very timely fashion and always get the problem fixed. Jamie is the tech who came and serviced our unit. He's so polite and usually in and out of here in a very timely manner. I would highly recomend this company.
Brian was awesome. He answered all of our questions and he was honest. I will definitely be calling him if anything happens again.
I purchased my unit from Superior two years ago and I have been very pleased with the service I have received from them from the beginning. Each of the employees I have dealt with have been very professional. I would highly recommend this company.