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Jones Heating & Cooling

★★★★½ 4.7/5 (93 reviews)
3011 Berea Rd, Richmond, KY 40475 (859) 623-9295 Website
Jones Heating & Cooling Jones Heating & Cooling Jones Heating & Cooling Jones Heating & Cooling Jones Heating & Cooling

Reviews (93)

Shelly Wurtele
Shelly Wurtele
★★★★★ Jan 20, 1970

Josh & Dustin are very professional and efficient. We appreciate all of the hard work. We will definitely call on them again if needed. Definitely recommend to friends & family.

Allyssa Morrison
Allyssa Morrison
★★★★★ Jan 20, 1970

Josh and Dustin were great! We had to replace our entire system and they were quick and professional during the installation. The overall process was great and the prices are competitive compared to other HVAC companies in the area. Thank you!

Mike Casey
Mike Casey
★★★★★ Jan 20, 1970

Josh and Dustin did a great job installing a new HVAC system. Excellent work quality and cleanup! I wouldn't hesitate to have them do additional work if needed.

Tammy Courtiour
Tammy Courtiour
★★★★★ Jan 20, 1970

Dustin and Josh installed our heat pump system and was amazing. They did a fantastic job very friendly answered all of our questions promptly and we highly recommend them for repairs or insulation. What a great company!

Vicki
Vicki
★★★★★ Jan 20, 1970

I’ve been a satisfied Jones customer for over 13 years. When I had to replace my furnace/heat pump this week, I didn’t consider anyone else. Josh and Dustin installed a new Trane unit yesterday and were polite, professional and efficient. Thank you Nikki and Jones Heating & Cooling

DJ Play
DJ Play
★☆☆☆☆ Jan 20, 1970

Technician came out and said I had a leak and it would cost 1400.00 which is very high. We waited a bit due to price so they sent a 65.00 bill which we paid. Then we gave them the OK to repair and they came out and said no it was the compressor and it would cost 1400.00. Once again we waited and they sent us another 65.00 bill. We talked to the manufacturer and they said since jones was a diamond dealer that the compressor would be covered and we just had to pay labor. Jones refused to let us use the warranty. Plus charged 65.00 for a missed diagnoses. We are calling someone else plus we paid 130.00 for nothing. On a side note the technician was very nice.

Mark Pyle
Mark Pyle
★★★★★ Jan 20, 1970

Great folks!

Melody MarSalyers
Melody MarSalyers
★★★★★ Jan 20, 1970

100% the best. I have used them 3 times and will never use anyone else. the repair technicians are knowledgeable, efficient, and reliable . Jones Heating & Cooling is very affordable. Their level of service is a 10 out of 10. Also the office staff is amazing, don't be concerned if you have to leave a message, they will return your call quickly. I highly recommend this company.

Ashton Volk
Ashton Volk
★★★★★ Jan 20, 1970

Honestly turned lemons to lemonade. AC went out on the 4th of july. House is only a year old everything is all brand new. Had a company come out(not jones) (relay had burned up) and told us breakers melted and wires and boards and all kinds of things were burned up and melted and we were lucky to have a home standing. On the 5th Jones made it out and had our AC up and running in no time and we did not need all of the additional work we were being told and quoted. Saved us nearly $1,000 and had us cooled down much faster. Earned our tust and a life long customer!! 10/10 would recommend!!

That Guy
That Guy
★☆☆☆☆ Jan 20, 1970

Tell your employees to stop texting and driving. One almost hit me head on in Twin Lakes.

Johb Burton
Johb Burton
★★★★★ Jan 20, 1970

David Chris Steve and Marshall always take care of anything I need. I WOULD PUT THEM UP AGAINST ANYONE.Thank you Jones Heating and Cooling.

Cody King
Cody King
★★★★★ Jan 20, 1970

Excellent job. Very professional!

William Thacker
William Thacker
★☆☆☆☆ Jan 20, 1970

Came Three trips cost almost $1000 and still never fixed it. Wouldn't call them again

David Ellis
David Ellis
★★★★★ Jan 20, 1970

Called for maintenance of my heating and cooling unit. They came the next day and serviced my unit. Great friendly service!

Wandasue McIntosh
Wandasue McIntosh
★★★★★ Jan 19, 1970

Great company! Quality work and great service.

Steve Schwartz
Steve Schwartz
★★★★★ Jan 19, 1970

Great service from Jones.

Steve Burroughs
Steve Burroughs
★★★★★ Jan 19, 1970

They were on time and showed up when they said they would and done an absolutely beautiful job they also took the time out to explain everything about the ductless mini split that they installed with the customer they cleaned up everything an didn't leave a mess behind excellent customer satisfaction employees were very respectful definitely will be using Jones heating an cooling again

Richard Young
Richard Young
★★★★★ Jan 19, 1970

Great service and knowledgeable

Angela Caudill
Angela Caudill
★★★★★ Jan 19, 1970

Affordable and fast service! We called them today and they showed up the same day. Got our air running nice and cold again! Very pleased. Highly recommend!!

Jared Calvert
Jared Calvert
★★★★★ Jan 19, 1970

Great service and competitive pricing. Will definitely go back to Jones Heating and Cooling for help in the future.

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