Reviews (100)
Excellent service. Went above the normal ac company. When a roofer damaged our ac unit Titan came out same day and brought cooling units for us to use and scheduled repair. Wonder costumer service.
I called after hours due to no AC and Jeff had a tech at my house at 8 am the next day. My unit was fixed same day as well. Excellent service, great communication and professional. Highly recommend Titan Heating and Air!
Outstanding service. Any future needs for A/C or heating, Titan is the place I will call.
Jesse was courteous and knowledgeable. He performed the system check and let me know the results. Very professional. I’d recommend Titan to others.
We had such a great experience with Titan Heating and Air! They were super professional and quick to give us a quote and follow up. They explained everything in a way that was easy to understand and we were thrilled with the services they provided. Plus, they even installed a Dust Free Air purifier in our return air duct which is really exciting!
Jeff was quick to return my call & make the appointment for the next morning. Jesse was on time, courteous & thorough. I recommend them based on my good experience.
I called 8 different places on memorial day. Titan air answered there phone right away. Jeff said he could be at my house at around 11pm at night. He got here early, told me what the problem was, we decided to fix it the next day. Jesse came out, at noon and a hour later I had cool air again. Great service, and I was not stuck with a monster bill, very reasonable. thanks so much. Chris H
Came out, repaired my HVAC system within an hour and job was done. Really recommend!!
Very proffantional and great service You have a customer for life time now. Thanks to you Jeff and your team.
The service was prompt and the price was fair. The technician that came to my house was very informative and helped me understand more than just "heat go brrrr". I have and will continue to recommend this company to anyone needing HVAC services. **edit** I will continue to go back to this company for my HVAC needs. My AC went out, I gave Titan a call and they got it fixed promptly. I felt like a priority, not just another needy customer.
These guys killed it! Our hotel lobby ac has had issues on and off for years, they showed up everyday on time if not earlier, and were very patient and kind. Logen was super generous and took the time to explain what needed to be done and how to keep the issues from returning. Highly recommend!
Jeff was very responsive and I have no doubt he provided the best value possible to fit my needs. His team was on site quickly and completed the HVAC replacement on time. Thanks Jeff!
Jeff and his team are incredible. Our first time we used them was in June of 2021. We had a 2 week old baby and our A/C went out in the middle of the night. Our homes temp had reached 82 degrees by 2am. We were in desperate need of a fix. I messaged Titan on their website and Jeff (the owner) reached out to me by 5am. He was at our door at 7am. He found the problem and fixed it within hours. The following Christmas morning our heat went out. I messaged them hoping we would have someone come out the next day. Jeff showed up an hour later on CHRISTMAS DAY to fix the problem. We will NEVER use any one else. We have joined their maintenance program and they have always been on time, complete the work, and take complete care of us. Best heating and air company in Lexington/Georgetown area by a landside. Sometimes it is hard to find someone you TRUST, you do not have to worry about that with Titan. Trust is what I think of when I think of Titan. Now my company uses them for our work as well. Do yourself a favor and call Titan Heating and Air for all of your A/C needs!
Very nice and professional. Called to schedule new unit installation and told them my second unit had quit the night before. He came out and repaired the second unit right then. Came out the next day and replaced the broken unit. So far, so good!
Titan was very quick to have someone out to my home. They were very knowledgeable as well as informative. They showed me how to perform the maintenance myself.
Jesse showed up right on time, found my refrigerant leak and quickly had it fixed and recharged. In and out in less than 30 minutes. Fantastic service and super friendly
Outstanding experience with Titan Heating & Air. I recently joined their Maintenance Club, and just had my first twice-yearly maintenance visit. Logen provided the service and was incredible. Professional, punctual, friendly, and polite. We waited longer than we should have for this visit, so Logen had his hands full, but he took his time and did a fantastic & very thorough job, and our unit's cooling considerably better than it was before we joined Titan. Highly recommended HVAC service--they're everything you could ask for.
Notified when they were on the way. Were very professional. Answered all questions. Replaced the duct work. Very good to deal with. Would recommend them.
Jesse was friendly, courteous and professional. Communicated arrival time. Once done Jesse explained everything he had done. Would highly recommend.
The repairman was quick and knowledgeable. Educated me on how the system runs and what he repaired and why.