Reviews (100)
Herchenbach Mechanical is very responsive and always does great work! Remember you get what you pay for.
Herchenbach Mechanical Inc. is a team of highly skilled professionals that are in command of extremely complex mechanical systems. Their problem-solving skills were evident throughout the project which included; removal of old air conditioner, installation of a new 24ACC624A003 Carrier Air Conditioner , Evaporator Coil, Bypass Humidifier and Air Filter. Their teamwork was evidenced by continuous discussions of issues.Twelve hours later I am enjoying cool air on a 90° afternoon. I want to credit them with being the perfect combination of hard work, talent, professionalism and fun.
I have been a homeowner for a long time and have used a couple different HVAC companies. This was my first experience with Herchenbach and I was both impressed and complete satisfied! The experience was excellent from the placing of the call for service on my air conditioning to the completion of the work. The tech arrived a few minutes before the scheduled time. He was friendly, knowledgeable, and explained everything in detail. I will use them for all future work!
Curtis Herchenbach spent hours helping us understand the procedures that will be required when we have a new air conditioner installed. Many aspects of our furnace room will need corrections, improvements and I am 100% confident that the project will go perfectly. This company is truly the best I have ever had the good fortune to work with.
We are so glad we found Herchenbach and Trace after our prior service people retired. Trace is wo derful, knows what he is doing and gives us best options and recommendations! He is also an absolute pleasure to talk to and deal with. The office personnel are also always responsive and great!!
Even though they were slammed, they managed to squeeze us in to service a freon leak and get us back in working order. Excellent customer service. Our technician Adam Wallraf was outstanding. He was friendly, knowledgeable, professional and efficient!! Thank you Herchenbach!
From the scheduling staff to The service technician each employee was super helpful and friendly to work with. Our service technician got our AC unit back up and running in no time. Overall great experience!
We love our technician Trace. So friendly and professional!!
These guys are very professional and friendly. I think they are trustworthy and very dependable which is hard to come by these days. Customer service is almost non existent but not with this company.
They were able to fit us in for an urgent issue. Trace explained everything clearly, and identified the problem and dealt with it quickly. I am very pleased with the results.
Service not listed: Also Installed new humdifier I appreciate the expertise and how Trace explains what was completed. He is always friendly and professional.
I Really appreciate the honesty and hard work! I had to put in a new furnace and air conditioner! The installers were on time and top notch! Nick, Ken, Trace Thxs for your expertise and professionalism!!
From the get-go Curtis and his team worked very effectively to get the job done, in a very timely manner. The office did a great job scheduling. And the install team Johnny, Nick, and Ken were punctual, efficient and answered all my questions along the way. These guys will be the reason my home is very comfortable for many years to come.
I am most impressed with the speed with which the company responded to me. I found out yesterday morning that my 26 year old furnace is dead and my house was ice cold. So I called Herchenbach at 8:45 am and within two hours Curtis, the owner, appeared at my house to discuss the estimate as well as see if he could try to repair my existing furnace to get me some heat. When the old furnace did not respond, then his office arranged with their existing customer with non emergency needs so they can let me take their installation appointment so I can have heat ASAP. They take pride in their work and are interested in providing comfort to their customers as their foremost goal. They represented trusted name brand such as Carrier and even arranged financial payment plan through a bank if needed. A day later, I am already in my home comfortably. It took less than 24 hours to solve my heating issue. They showed up on time, cleaned up after themselves, explained their finished work and the whole process was most impressive. I would highly recommend Hirchenbach.
Our Herchenbach service technician, (Trace Mathiesen) was outstanding. First let me start off with the call to the company to schedule a service technician. We set up the original appt was set for between 2:30 -3 pm. Kool no problem. Then a received a call saying they will be here 2 hrs sooner then originally scheduled. Awesome. When Trace arrived, he was very pleasant and professional. As he was trouble shooting the furnance, he was explaining each set he was doing. Trace found the problem and repaired the defective part. I would recommend Herchbach Technial to do your heating and cooling needs. I would ask for Trace to be your technician to fix your heating/cooling issues. He is very kind, courteous, professional and extremely knowledgeable. Thank you Trace and Herchenbach Technical for your professional service
Adam is awesome. Knew exactly what was wrong and fixed it quickly. Had a problem the next day and he came back to fix it easily and without complaint. I have used Herchenbach for several years.
My furnace would run on high and the exhaust stunk. They told me that usually indicates a bad heat exchanger. I told them the gas valve was intermittent. They replaced the valve shortly after they left it shut down could run on high. The came back the next day and tested for the heat exchanger and said it was bad so I need a new furnace they said they could install one tomorrow if I wanted one. They told me about four year 0% financing. I applied for it and was approved for only $7,000 and needed $12,000. They said that they would see if they could help me. They were able to get to $9,000 so I borrowed $2,500 and told them to replace it. They saved my life after removing the old one the heat exchanger was rotted with holes. They still can't figure out why I wasn't carbon monoxide. They did great work and worked very hard. I enjoyed watching them and talking to them. I recommend them to every one they all are very smart and can fine problems.
I had herchenbach out for the very first time today and their service was exceptional. Our unit is 25 years old and he explained about savings on a new one but also told us ours should go a while longer. Curtis was honest and professional and I cannot recommend them enough. He explained everything to me and answered everything I asked. A job well done!!
I found Herchenbach Mechanical when comparison shopping for a new furnace. The excellent reviews and promotional free quote prompted me to go ahead and schedule a quote. Curtis was quick to schedule an installation quote and was incredibly clear and comprehensive when going over our existing system and what would be expected with a replacement. After reviewing I decided to go with Herchenbach due to some modest cost savings and their standard of a 3 year labor warranty as compared to a 1 year labor warranty from my prior/other HVAC service provider. My new furnace installation went great. Nick and the install team were awesome. They had the whole job done in about 4 hours (super quick in my experience) and even repaired/replaced a drain line that I opted to not to address from the quote as a courtesy. They were efficient and tidy, and the new furnace looks and runs great. I am happy to recommend Herchenbach and will be checking with them when it comes time to replace my AC. Thanks!
They do our annual furnace cleaning and check, and installed a new furnace several years ago. They are great to work with - always on time, courteous, professional and reasonable.