Reviews (68)
Air Waves heating and cooling is one of the best businesses you'll ever find. When it comes down to it, any business is just the character and quality of the people running the business. TAir Waves is one of the best companies run by some of the best people I've ever done business with. Air Waves is owned by Ricky, and Aaron has been my tech for years. Honestly, you'll never get service like this anywhere else. They go above and beyond on every call every time. They service my unit twice a year. They call me to set up the service every time. They show up on time. Aaron is so detail oriented that he wears shoe covers every time he enters my house. He is professional and knowledgeable. He explains everything to me. He asks me about my family and kids. This is no longer a business relationship. This is a friendship. You can trust Ricky and Aaron. They will look out for your best interest above their own. Let me tell you a story. My unit is about 2 years overdue for a replacement. It still runs great because Aaron takes great care of it. It had a part that was on the verge of breaking, and if it broke, it could cause other problems. He recommended I replace it. Two days later, my ac stopped cooling. It was late at night. I had a tough day, and my patience was already thin. Of course, my mind made an assumption, and I thought it was something related to the new part. I called the office and left a frustrated message. The next day, Aaron made room in his packed schedule to come to my house. The problem was unrelated to the previous repair. It was merely coincidental timing. The digital thermostat had broken. Aaron warranted the part and gave me a new thermostat absolutely free and no charge on the emergency service call. This tells you everything you need to know about Air Waves. 1) They have a good attitude always. 2) They respond to your needs quickly and with care. 3) On this one, they took the hit merely because the appearance was they may have caused the problem. 4
Aaron is very knowledgeable, professional, and courteous. Aaron has been our service representative for MANY years. He has always answered our questions and encouraged us to reach out to him if further assistance is needled. It is always a pleasure with Aaron.
OnTime and well done!
Aaron is the best tech- very thorough and professional
Aaron is AWESOME, nicest guy you’ll ever meet. Professional and thorough.
Great experience with company! Clean, fast and respectable.
Aaron is always very professional and knowledgeable. He goes over and above what's expected He's friendly and very informative concerning my HVAC system
Great service as always, last 6 years.Quality and friendly you can not go wrong.
Great customer service, very knowledgeable and detailed oriented! Best in the business!
Aaron is always professional, friendly, thorough and highly competent.
Excellent company very professional highly recommend for all your AC needs
Air Waves Heating & Cooling LLC provides a great service, my wife and I are very happy with the company and specially with the technician Erin who is always very nice, careful and clean with our place and our equipments. We highly recommend this air conditioning business!!
Aaron called to let me know he was on his way, arrived on time and took care of my HVAC maintenance quickly and professionally. I feel better knowing that Air Waves is keeping an eye on my AC system.
Airwaves installed our HVAC system, and Aaron has serviced both our old ancient system and doing the system check/maintenance on our new HVAC system. We have always been extremely pleased, and would definitely recommend Airwaves and Aaron.
Always a very professional approach to the job have used in the past and will continue to use in the future
Excellent service. Very professional and the technician explained everything he did or recommended.
Ricky and his team are always reliable, fair and friendly. I've been using Airwaves for years for both my home and commercial AC needs. I highly recommend them!
This is my second experience with Air Waves and they will be my go to. On both occasions the technicians were professional and very personable. Wasting no time they immediately were able to diagnose and repair my unit. I am extremely happy with their service.
I called Air Waves last night after waiting all day for another well known company that never showed up. Mark calked me back within 10 minutes, told me that they are closed on Sunday’s, but would make an exception since we had waited on another company with a no show all day. Mark came to our house this morning, fixed the outside unit, and was done quickly. He was helpful, friendly and professional! We will always use Air Waves from now on!
Excellent ser ice from Aaron as usual