Reviews (40)
$1000 for 3 lbs freon.... Ripoff.... Lied about putting dye in my system to check for leaks.., do not trust them...
Our company used Thomaston Comfort Control to install a new walk in cooler in one of our locations in Greenwich, CT and remove an existing cooler in our old space. They were able to come in with a quote and timeline for installation literally months faster than other vendors and more competitive pricing too. Additionally, they were by far the most professional, competent and responsive vendor we worked with on this project. Jay, our project rep, was fantastic - so communicative and knowledgeable, plus all of the team we encountered on site were very focused but still helpful (and friendly!). They seemingly worked seven days a week for us, answering emails, calls and texts at any hour or day of the week and they even collaborated with us to remove our old cooler on a Saturday to coincide with our move and took the time to label each panel and created a map for us to follow for when we reassemble in the future. When a glitch happened due to an error in our engineer's drawings, Jay found a fast solution, helped with documentation needed for our landlord and had the problem solved in less than a week. We already have additional work scheduled with them and we absolutely look forward to having them as our go to HVAC vendor for our Connecticut locations.
I had my furnace cleaned in January and was very satisfied with the work that was done. Jason was the tech and was prompt, courteous and professional. Job well done!
Jason gave our furnace its annual cleaning. He was very thorough and explained every part of what he did during the service. You could tell he enjoys his work too!
Our leasing office had no heat. The motor had blown on the boiler. Jason came to take care of the repairs; our heat was restored within an hour..
Jason was great. Arrived Early !!!! helped explain what he did and why. Thank you
Our technicians were Joe, Tom and Pete. Rob was our initial contact. This has been an amazing experience. They explained all we needed to know and have been there for our many questions. I highly recommend this company
Excellent service
We had a water leak with our boiler. Technician came out and quickly diagnosed our problem. Jason was very nice!
Jason was very thorough and answered all my questions. Very professional.
Many thanks to Jason for coming out when we had no hot water and getting things back to normal so quickly.
Tim came and diagnosed the problem. He was very nice and professional. Jason came to fix the problem and was also very nice and professional. Came early too!
Jason did a great job, was thorough and explained everything he was doing. Not to mention he arrived early!
Very professional
The tech, Jason, arrived on time and performed the work in a timely manner. He explained clearly what was done and was very professional.
Our service technician (Jason) showed up early was straight forward and explained everything to us in a way that we could understand. 10 out of 10 recommend
I have a highly efficient gas boiler that is very high tech. I installed it myself 12 years ago and nobody could service it at the time so I had to educate myself. I had an issue recently and needed some help so I called the boiler manufacture that gave me this companies name. They sent out a young tech named Matt. He was awesome... a great communicator and very skilled at what he did. He listened to what I had to say and listened more. An awesome human being. Boiler is running great again. Thank You Matt!!!!!!!!!!!!
Very please with the service provided. Great knowledge professionalism
Very thorough. Jason analyzed my issue and I am completely satisfied.
The guys were pleasant, and asked where I wanted them start and very accomidating. Left the house clean and cleaned up after them selves. Did a great job and answered all my questions.