Reviews (100)
Jose went above and beyond. Very professional and thurough service! Ty so much I am very satisfied!!
First of all , This is Robert Brown, not Susan. I called and ordered an annual heater and AC checkup. I love the technicians I have dealt with at Burgeson's . They are clean , respectful, professional and on time. The overall service call is a little higher than others, but not outrageous. Their problem is with the price of parts, Their check-up revealed I needed Mars 12286 capacitor. check it out online. It costs $17 - $26 . They charged me over ten times that amount. When I politely addressed my displeasure with the charge the tech called his supervisor who offered a 20% discount. In the beginning they had already given me a 15% discount so in reality it was only 5% more. It's like they are trying to pay for airline tickets to Hawaii in one call. I did not like having the tech in the middle of this. I paid it, I just do not like being taken advantage of and I will take my business and recommend my friends elsewhere
Tech came early and was very professional. He was fast and efficient. I highly recommend Burgeson's.
Juan is a thoroughly professional representative of your firm. I appreciate his thoroughness and attention to detail.
Our AC install went smoothly and all my questions were answered. Both Kela and Nate were professional and courteous and left a clean worksite! Would recommend Burgeson’s over 3 competitors when it came to price and meeting all our expectations.
What a great company. Both the estimater and the installer did a wonderful job. I already have given out business cards. Neighbors are very interested. Our old water heater was 18 years old. So glad to have it replaced.
OMG, We used Burgeson's for our plumbing service repair on our kitchen sink and to install the PTRAP and riser on the outside of our house. We couldn't be happier with the great service Patrick J (the techinician) gave us and the clean work. We recommend Burgeson's for anyone needing work with Plumbing! Nellie & Earl C.
Anthony and a colleague spent the entire day at my house working on a complex problem. They persevered until they got it right. They were professional and left my house clean. Burgeson’s is my company of choice.
Plumbing, Their services & conduct was beyond professional, they were awesome & outstanding ... no joke .. they were polite, understanding, very clean. EVEN the guy who crawled underneath the house in the "muck" & to come out to Yucaipa to do it, also to put the dishwasher back EVEN though it didn't fit the first time ... LMAO .. &&& the time the shower exploded .. lol .. now that was funny. BUT, no worries, everythings good they put everything back & EVEN cleaned up..that's something you don't see everyday. THANKS GUYS. 5 stars & 2 thumbs up.
Taylor and Eddie did a great job for us. They arrived a little early, and completed 3 different installations the same day. Very competent and professional!
Very professional and extremely helpful. Manny was able to inform us on everything and and even gave suggestions on preventing any issues.
EXTREMELY HAPPY! If customer service and quality work is very important to you, then look no further. Burgeson’s does not disappoint. We installed a new Lenox HVAC system in Dec 2022 and couldn’t be more pleased. We were very happy with our Sales Rep Randy, our installers (Baltazar & Team) and the quality control technicians (Joshua and John) This is a very well managed company. The employees our courteous and we can’t speak highly enough about our experience. Money well spent. Thank you Shelly H.
Taylor was great. Very professional, explained all and finished with no mess. He is welcome back....
This is my third project with Burgeson's. Best in class. Exceptional service, expert installation.
They provide honest and reliable service, as we have them review our Heating and A/C Units twice a year. They carefully review everything and only do the repairs required. This last visit, they found a minor problem, and rather than sell me something, they fixed it and I was back up and running in no time. Thank you!
Taylor is a true professional. A couple of exterior outlets stopped working and Taylor explained what the problem was and fixed it. He was kind, respectful, clean, and professional. I am very pleased with the quality work and customer service. I will definitely call Burgeson's Heating for any future work needed.
Been using them for several years for my elderly mother. Great company and this is coming from a 30 year seasoned AC tech in AZ
Andrew and the 2 Daves did a very professional job. They were all very friendly and responsive to our needs. Great team!!
Great plumbing service. Shannon was the best! Quick, professional, and explained every step of the complex repair of a cracked pipe.
I have been a Burgesons customer for 40+ years. This time I called them to replace my water heater. A supervisor came out that afternoon to inspect the plumbing and discuss options, and the water heater was replaced the next morning. The installers, John and Shannon, were early (the scheduler called first to see if I was available earlier than originally planned), and they were professional, efficient and friendly.