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Gene Burch Plumbing Heating & Air

★★★★½ 4.9/5 (100 reviews)
14 Commercial Blvd #133, Novato, CA 94949 (415) 883-8135 Website
Gene Burch Plumbing Heating & Air Gene Burch Plumbing Heating & Air Gene Burch Plumbing Heating & Air Gene Burch Plumbing Heating & Air Gene Burch Plumbing Heating & Air

Reviews (100)

One-eyed Charlie
One-eyed Charlie
★★★★★ Jan 20, 1970

Sergio showed up on time, was very friendly and professional, and had my problem diagnosed in about 15 minutes. He ordered the part right there, and he should be here tomorrow to install it! Hard to find service like that post covid...

Bill Wallace
Bill Wallace
★★★★★ Jan 20, 1970

Brad arrived right on time, was very professional and handled the problem promptly,

Everett Bandman
Everett Bandman
★★★★★ Jan 20, 1970

Gene Birch Plumbing, Heating and Air diagnosed and repaired our air conditioner in a very professional way. The technician Raul was courteous, knowledgeable, and friendly.

Cathleen Peck
Cathleen Peck
★★★★★ Jan 20, 1970

Raul arrived on the scheduled time, and called ahead to let me know he was on his way. He is very personable and courteous. He understood the issue with our heat/air thermostat and fixed it quickly.

Larry George
Larry George
★★★★★ Jan 20, 1970

Alfredo is a very knowledgeable about boilers and solar water systems, and does a really professional installation. He also takes the time to fully explain what he has done.

catherine eliaser
catherine eliaser
★★★★★ Jan 20, 1970

The men were very friendly, helpful, professional and did a great job.

Paul Nichols
Paul Nichols
★★★★★ Jan 20, 1970

Ivan was great, knowledgeable and on time. I use the same company for my businesses also

M Brew
M Brew
★★★★★ Jan 20, 1970

Ivan and Gene Burch to the rescue! Ivan came in and diagnosed our misbehaving water heater. We were sure we were going to have to replace it but a quality thermocouple and quality work saved us from a much much higher bill and at least one more day without hot water. Thank you Ivan!

Peter Pierce
Peter Pierce
★★★★★ Jan 20, 1970

Gene Burch Co. is always on time, the service professionals are knowledgeable and friendly, and the pricing is reasonable. Ivan was great and solved our plumbing problem quickly.

Jill LeCount
Jill LeCount
★★★★★ Jan 20, 1970

They replaced our failed water heater the day after I called and did a very neat, professional job for a reasonable price. What more could we ask?

Jeanie Kung
Jeanie Kung
★★★★★ Jan 20, 1970

Ivan installed a replacement kitchen faucet for me today. While he was here, I appreciated his taking the time to consult with 2 other plumbing issues,

Stephanie J
Stephanie J
★★★★★ Jan 20, 1970

Sergio was excellent professional knowledgeable and took the time to explain the process and solution!

Coach AXL
Coach AXL
★★★★★ Jan 20, 1970

David and crew were timely, understood a complex plumbing repair and also my mold sensitivity - they were meticulous , knowledgeable and professional. I will definitely use them for future plumbing jobs.

Patti Shore
Patti Shore
★★★★★ Jan 20, 1970

New hot water heater installed swiftly by two really nice guys. Thanks!

LoriT
LoriT
★★★★★ Jan 20, 1970

Ivan & Jaime were great. They came out the same day for plumbing issues at the office & all was fixed quickly. Thank you!

Don Pillsbury
Don Pillsbury
★★★★★ Jan 20, 1970

Great repair job on a leaky bathtub pipe. Super friendly, great communication! Will call them again for any plumbing or HVAC needs!

Natalie Montgomery
Natalie Montgomery
★★★★★ Jan 20, 1970

Had to get new water tank, as heater failed. David B. came same day to give me an estimate & 3 days later David and Kevin from Gene Burch Plumbing installed. Both guys were efficient, polite, and cleaned up beautifully.

Ernie Bryant
Ernie Bryant
★★★★★ Jan 20, 1970

Gene Burch's plumber called me ahead to ask if I was available and then arrived right on time. He immediately evaluated the problem and then quoted me a price on the spot. I agreed to the reasonable price, and he immediately commenced with the repair. He completed the work promptly and cleaned up after himself. I was very impressed with the quality of his work and his professionalism. I will definitely hire Gene Burch fore future plumbing needs.

Mark Summer
Mark Summer
★★★★★ Jan 20, 1970

First of all, I got a call back quickly for a next day appointment. Alfredo was early to the job (when does that ever happen!)and was extremely clear in explaining what needed to be done. He answered my questions clearly and cordially, and I was able to get answers to some other issues that are happening in our home. And my Nest thermostat is working!

CJ
CJ
★★★★★ Jan 20, 1970

Sergio did a fantastic job fixing my heater. Will definitely use them in the future.

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