Reviews (100)
Sergio showed up on time, was very friendly and professional, and had my problem diagnosed in about 15 minutes. He ordered the part right there, and he should be here tomorrow to install it! Hard to find service like that post covid...
Brad arrived right on time, was very professional and handled the problem promptly,
Gene Birch Plumbing, Heating and Air diagnosed and repaired our air conditioner in a very professional way. The technician Raul was courteous, knowledgeable, and friendly.
Raul arrived on the scheduled time, and called ahead to let me know he was on his way. He is very personable and courteous. He understood the issue with our heat/air thermostat and fixed it quickly.
Alfredo is a very knowledgeable about boilers and solar water systems, and does a really professional installation. He also takes the time to fully explain what he has done.
The men were very friendly, helpful, professional and did a great job.
Ivan was great, knowledgeable and on time. I use the same company for my businesses also
Ivan and Gene Burch to the rescue! Ivan came in and diagnosed our misbehaving water heater. We were sure we were going to have to replace it but a quality thermocouple and quality work saved us from a much much higher bill and at least one more day without hot water. Thank you Ivan!
Gene Burch Co. is always on time, the service professionals are knowledgeable and friendly, and the pricing is reasonable. Ivan was great and solved our plumbing problem quickly.
They replaced our failed water heater the day after I called and did a very neat, professional job for a reasonable price. What more could we ask?
Ivan installed a replacement kitchen faucet for me today. While he was here, I appreciated his taking the time to consult with 2 other plumbing issues,
Sergio was excellent professional knowledgeable and took the time to explain the process and solution!
David and crew were timely, understood a complex plumbing repair and also my mold sensitivity - they were meticulous , knowledgeable and professional. I will definitely use them for future plumbing jobs.
New hot water heater installed swiftly by two really nice guys. Thanks!
Ivan & Jaime were great. They came out the same day for plumbing issues at the office & all was fixed quickly. Thank you!
Great repair job on a leaky bathtub pipe. Super friendly, great communication! Will call them again for any plumbing or HVAC needs!
Had to get new water tank, as heater failed. David B. came same day to give me an estimate & 3 days later David and Kevin from Gene Burch Plumbing installed. Both guys were efficient, polite, and cleaned up beautifully.
Gene Burch's plumber called me ahead to ask if I was available and then arrived right on time. He immediately evaluated the problem and then quoted me a price on the spot. I agreed to the reasonable price, and he immediately commenced with the repair. He completed the work promptly and cleaned up after himself. I was very impressed with the quality of his work and his professionalism. I will definitely hire Gene Burch fore future plumbing needs.
First of all, I got a call back quickly for a next day appointment. Alfredo was early to the job (when does that ever happen!)and was extremely clear in explaining what needed to be done. He answered my questions clearly and cordially, and I was able to get answers to some other issues that are happening in our home. And my Nest thermostat is working!
Sergio did a fantastic job fixing my heater. Will definitely use them in the future.