W.F. Smith, Inc.

In the last year, WFSmith installed a new furnace,
central air and 2 mini splits in our home. The furnace served us well this past winter. Now we are getting to use the AC. So far, so good!
Dave Smith who quoted and organized the job, was ever so patient in answering our many questions. He always got back to us promptly and revisited our home when necessary. His customer service could not have been better!
The installation team was easy to have in our home and worked efficiently.
So, let’s see what the future brings!

The folks at WF Smith have been great to deal with. Very professional and helpful on a number of occasions. Steered us in a good direction when we needed to replace our heat pump system unexpectedly in the middle of winter and made the process as painless as possible. Their maintenance is always super-polite and knowledgeable. They call when they are on their way, as well, which I appreciate. Great service, overall.

The installation team arrived promptly in the morning. We had a short conversation about how it was going to go and then they got their tools, started to drill the hole through the brick wall, and were very careful not to get brick dust all over. After the pipes were installed, they were connected to the air handler. The outside work was completed handily and everything was professional.
I am in love with the unit right now.

Their techs are ALWAYS professional, always friendly. Usually Dave comes, last few times it's been Mark. Other techs have been, all very nice guts. I get good vibes from them all. Price-wise, I'm not sure these days, but, they're not the most expensive nor the cheapest. We but our own A/C filters to save a few bucks. Regardless. You will not be dissatisfied with their service.

I contacted WF Smith to get a second opinion about a failing AC compressor. The rep — Chuck — arrived on time, communicated with me throughout, gave me a really clear assessment (to be followed up with a written version via email). I was impressed with his knowledge and clear way of explaining things. Very pleased with the service he provided.

Very timely and professional. Explained everything. Everything was perfect, but the pricing was very high. They have a significant surcharge for working in downtown Philadelphia, which seems unfair. Not all Philadelphia is the same. At Front between Chestnut and Walnut, there is ample street parking and it is easy to get at right off of 95. Even the suburban prices were 20% higher than another provider I was considering using, and then take into account that the trip fee for Philadelphia was $195 vs $125 for the suburbs. Again service is good, but not sure it's worth the premium and the downtown penalty.

Excellent workmanship. Great value. Consultative purchasing process. Thoroughness in assessment of needs as well as problem solving for optimizing heating / cooling solutions for specific home features (too many sun facing windows).

Great Company to deal with. Moved into home that had a 22+ year old furnace air cond system. It was shot. WF Smith was recommended to us by a family member. They showed up a day after we called and presented us an estimate and complete explanation of what they would do.
We had the air cond and heating unit installed and its been excellent since, that was 11 months ago.
Recently I noticed a strange flashing light inside the air cond heating unit in my basement. I thought that it was perhaps a warning lite or something. I called in to ask they said "someone will get back to you". Indeed in a short while I received a call from W A Smith explaining what that light was and that all is perfectly fine w the unit. The man who called is one of the owners! Family run, Family hands on company.
Cant miss, You wont go wrong!

Stv/Warminster

We have been using WF Smith and Rich Smith for over 40 years. Solid and strong company. David Smith put us on a maintenance program a few years ago. Expensive but well worth it. Since then, our systems have been running efficiently and without any significant problems. I would recommend the bi-annual maintenance service to anyone thinking about it. Mark keeps us running tip-top. We truly appreciate the Smith family.

Installed a high efficiency electric hvac unit for us in October. The pricing was reasonable and the job was done professionally and expeditiously. And we actually ended up saving MORE money on energy than had been estimated beforehand. Later on had a minor problem that caused the system to shut down (not their fault). Emailed them about it on the evening of July 4th, and they had a tech here first thing the next morning who diagnosed and fixed the problem. Would gladly recommend them for anything hvac related.