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AL Group, LLC Reviews - 83

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Pavel Varabyou

Was very glad to use this service. My parents are living in Philadelphia, PA. They have 3 bd house since 1996. So it's old already, and A/C old as well. I decide to find company from my friends recommendation. They gave me AL Group phone number. I call and spoke with Alex, he is the owner of the company. Conversation was very polite and clear about cost, installation and replacement. I was pleasantly surprised by the price and discount. So, I am highly recommend this company for people who appreciate their time and money. Thanks again, Alex.

Anastasia Kurdia

The team at AL Group provided exceptional service from the very first phone call. We called to request an estimate and the dispatcher set a precise time for the estimator to come to our house and he did an extremely thorough evaluation. On the day of installation, we were given a one hour window for the installers to arrive and they were right on time. They took special precautions to keep our home clean and followed all COVID protocols. We would wholeheartedly recommend AL Group to anyone who asks.

Sally Kalesse

Over the weekend, I scheduled an appointment for a Monday afternoon for an annual check up on my older model central air conditioner that didn't show any repair need but I wanted an annual system check & received an email confirmtion. Early Monday morning, the HVAC Manager sent me an email stating they would not be able to service my AC unit because all of their technicians were too busy with system installations every single day. But they did advise if I wanted to get a new system because mine was over 15 yrs old, they would be able assist with that. So, that basically tells me they were only interested in the higher paying work orders & didn't want to be bothered with my annual check up request (& possible repair work if they found a need) because it wasn't a several thousand dollar job like a new installation. Never will call them again!

Misha Lozinskyi

In August of this year, my a/c gave up and started blowing warm air. It was impossible to stay in the house. I called Alex and he came the same day. In a few houses my a/c was up and running. Temperature in the house droped down witch made my pregnant wife and me happy. Highly recommend this guys are professionals!

Javier Sanchez

Alex and his team are amazing. From the price quote to installation, working with them is great. Definitely recommend for anyone who needs Central HVAC installed. Fast and efficient. Give them a call and you wont regret it.

Irina Khrobort

Got the job done well. First, they fixed my air conditioner. Second, the guys covered their shoes. Third, the price was reasonable. I see no reason not to recommend them!

Jessica Vincent

Alex was very professional showed up on time and was creative in his solution for my furnace problem.

iFix Gadgets

I had an issue with my AC unit that was not working properly. I contacted Alex and he sent a technician that fixed my AC within 1 day. I’m highly satisfied with the service I received.

shivani mathur

Amazing service by Aliaksandr. He is very friendly and patient. He gives his 100% to resolve the problem.

Олег Маркевич

The technician was on time and very skilled. Explained all pros and cons of my heating unit and advised me about how to get better air flow during this pandemic. Alex was very professional and maintained safe distance guidelines and also wore required PPE (booties, mask and gloves). He also fixed my previously installed humidifier.

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