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Pelles Heating & Cooling Services, Inc Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Alicia Andrews - formerly Chatkin

The folks at Pelles Heating and Cooling are so knowledgeable, responsive, and effective. They check our heating and cooling systems every season to ensure they are working properly. Whenever we have an issue - like today, our water removal system needed to be replaced. Jake, our technician, quickly diagnosed the problem and rectified the issue. We only utilize Pelles Heating and Cooling for our needs - they are truly the best!

Sally Zehmisch

I have used Pelles for 15 years. Always professional, honest, and do quality work. They have installed new equipment, repaired old, and done regular maintenance for me. They will give an honest assessment of your situation and offer options.

Michael Rennard

I’ve been using Pelles HVAC for many years. They are a family owned business and it really shows! Technician Bruce has been coming to my house for several years and I can always trust that he will give me good and honest advice on my HVAC system. Their prices are very fair and they are responsive to my needs.

Crysta Wilson

Great weekend support for an emergency that turned into helping us decide that it was certainly time to get new vs. just putting on a band aid.

Matt was able to price everything out and show us the differences and talk very intelligently about the options.

Great company and great people!

Molly McCready

I like they let me know what technician is coming. We’ve had a consistent person, so you can develop a rapport. That person gets to know your furnace/ AC, so they can make the best recommendation. Very friendly people, from the person answering the phone to the technician who comes to your home. I highly recommend!

Bob Matuzak

Great prompt, fast, professional service. Jesse, the technician was very knowledgeable and took his time explaining the new thermostat to me. These folks are the best!

Theresa Rodriguez

Very impressed with timing of service, quality and price of product, and installation techs (Matt & Dalton) were very professional and knowledgeable. I highly recommend Pelles for any AC/heating needs!

Monica Turner

They have fixed BOTH my Boiler and my AC- and every time they have been Wonderful! Matt AND Bruce have been in my home, and we couldn’t be happier with our whole experience. From knowing WHO is coming to my house, 30 mins prior with a photo and ‘biography’ to them showing up ON TIME- and getting my weird part shipped from CT during the hottest time of the year- You were ALL Wonderful! Can’t recommend you enough! (And I’m a Realtor- I recommend you to everyone!)
Thanks again!!

Lindsey S

I’ve used Pelles for years. I am very happy with their service. Matt (technician) always answers all of my questions. It is easy to schedule an appointment. I would highly recommend them!

Craig Stevenson

Very pleased with Pelles HVAC. When needing a furnace tune-up and safety check for the transfer of Real Estate they were able to schedule me in 2 days. Bruce was very helpful and answered several of my questions, he was helpful and not flustered by my presence, and nice to talk to. Kehle the scheduler was very pleasant on the phone as well.

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