Although I never met him in person, Jerry was amazing to work with. I had a "challenging" mini-split install, and wanted to make sure I had done the prep correctly. He was patient, interested, and helpful. Tony , who had to build on my prep work, was completely professional, did great work, and was patient with all my questions. Not just good contractors, good people. Thanks all!
Jerry is extremely knowledgeable and responsive! His service techs are the best! I highly recommend his services. Plus they are just all really great people! I have used Jerry for 3 houses complete systems and maintenance and have never been disappointed.
I called Jerry after a recommendation from Jacob's because they were really backed up with bookings. Jerry actually answered unlike all other companies. I explained that another company had come out the previous day and said best case scenario would be a little more than $2000 I paid them 119 for a diagnostic. Jerry said that what I described to him didn't make sense and that he would send someone out tomorrow. $592 later my unit works perfectly. Also, the previous company was going to charge $188 per lb for refrigerant while Jerry was charging $70lb for the same. Stevie was a wonderful technician and very patient explaining what she was doing and why. I obviously highly recommend this company and they will get my families business for life.
I agree with all the other 5 Star reviews. Jerry goes out of his way to take care of your emergencies and regular services. He and his employee's are personable, professional and can be trusted to do the work that needs to be done at a "more" than fair price. You never have to question that. You will never be taken advantage of by Northwest Heating and Cooling. We trust Jerry and his company to always do right by his customers we'll never call anyone but this company for HVAC work
I found Jerry (The Owner) to be very knowledgeable as well as good to explain, and diagnose the problem. He made several trips by appointment and was always on time. Had to replace the A/C unit with a new heat pump.
I was very please with his timely service and the quality of the installation. It was a pleasure to find a reputable contractor, and would highly recommend him in the future.
Update, I did give him a referral and they were very pleased with his service. A competitor gave them a $7000 price and said they needed a new A/C and heater replacement. Jerry came out and charged the unit, and that was all they needed. Again a very reputable business owner. You can trust his recommendations.
It is so uncommon to find a company that is so professional, responsive and has such quality employees. NW Heating and Cooling is by far the best experience I’ve ever had with any home systems work. One week before Beaverton is seeing savage record high temps, our AC died. I panicked and called Jerry from NW Heating & Cooling. He walked me through diagnosis, then sent a person, Stevie (who was awesome), out to check the unit. It was cooked, but given the weather report these folks ordered a unit out of Yakima, then came out on a Saturday and got the new unit installed. Tony and Sinque were so great. Not sure how these guys get such amazing employees, but everyone was so great. I will never go anywhere else for our heating and cooling problems. I cannot recommend them highly enough.
Jerry was very professional and responded super quick. Great pricing too. I feel relieved to have found a great heating contractor. I did my research and found him to be honest. If I have future needs he is who I will call as well as to refer my friends and family.
Wow! Excellent Service. Air conditioner not working first hot day in Portland and all of the Service companies booked out 1-2 weeks, but then I found NW Heating and Cooling, read the reviews and gave them a call. Jerry answered- he too was booked out a week, but managed to squeeze us in 2 days later and the service was outstanding. Stevie was the technician. She called 30 min prior to arrival, arrived on time, was extremely efficient, polite and pleasant. She clearly explained the problem and stated she would need to go to the local parts store for the specific part she needed. She left, returned within 15 minutes and fixed the problem. She impressed me so much with her knowledge and expertise that going forward NW Heating and Cooling will be our go to company for A/C needs. Thank you Stevie.
Our furnace stopped working on the coldest night of the year. I called NW Heating at 6am and got a call back fairly quickly. Jerry stopped by my place and had the repair done and heat back on in less than 15 minutes. The price was very, very fair - probably less than what other companies would have charged given the timing and situation. I highly recommend Jerry & Northwest Heating to anyone needing good, fast, professional service.
Jerry and his wonderful crew consisting of Anthony and Sincoy did a fantastic job installing my furnace. They were very professional, friendly, compotent, and left the place as clean as they found it. They really know their stuff when it comes to HVAC systems. I would recommend them to anyone.
Ken
Although I never met him in person, Jerry was amazing to work with. I had a "challenging" mini-split install, and wanted to make sure I had done the prep correctly. He was patient, interested, and helpful. Tony , who had to build on my prep work, was completely professional, did great work, and was patient with all my questions. Not just good contractors, good people. Thanks all!
Nanette Angle
Jerry is extremely knowledgeable and responsive! His service techs are the best! I highly recommend his services. Plus they are just all really great people! I have used Jerry for 3 houses complete systems and maintenance and have never been disappointed.
Ronald St John
I called Jerry after a recommendation from Jacob's because they were really backed up with bookings. Jerry actually answered unlike all other companies. I explained that another company had come out the previous day and said best case scenario would be a little more than $2000 I paid them 119 for a diagnostic. Jerry said that what I described to him didn't make sense and that he would send someone out tomorrow. $592 later my unit works perfectly. Also, the previous company was going to charge $188 per lb for refrigerant while Jerry was charging $70lb for the same. Stevie was a wonderful technician and very patient explaining what she was doing and why. I obviously highly recommend this company and they will get my families business for life.
Russ
I agree with all the other 5 Star reviews. Jerry goes out of his way to take care of your emergencies and regular services. He and his employee's are personable, professional and can be trusted to do the work that needs to be done at a "more" than fair price. You never have to question that. You will never be taken advantage of by Northwest Heating and Cooling. We trust Jerry and his company to always do right by his customers we'll never call anyone but this company for HVAC work
Robert Zahrowski
I found Jerry (The Owner) to be very knowledgeable as well as good to explain, and diagnose the problem. He made several trips by appointment and was always on time. Had to replace the A/C unit with a new heat pump.
I was very please with his timely service and the quality of the installation.
It was a pleasure to find a reputable contractor, and would highly recommend him in the future.
Update, I did give him a referral and they were very pleased with his service. A competitor gave them a $7000 price and said they needed a new A/C and heater replacement. Jerry came out and charged the unit, and that was all they needed. Again a very reputable business owner. You can trust his recommendations.
Time for Change Channel
It is so uncommon to find a company that is so professional, responsive and has such quality employees. NW Heating and Cooling is by far the best experience I’ve ever had with any home systems work. One week before Beaverton is seeing savage record high temps, our AC died. I panicked and called Jerry from NW Heating & Cooling. He walked me through diagnosis, then sent a person, Stevie (who was awesome), out to check the unit. It was cooked, but given the weather report these folks ordered a unit out of Yakima, then came out on a Saturday and got the new unit installed. Tony and Sinque were so great. Not sure how these guys get such amazing employees, but everyone was so great. I will never go anywhere else for our heating and cooling problems. I cannot recommend them highly enough.
Suzanne Sills
Jerry was very professional and responded super quick. Great pricing too. I feel relieved to have found a great heating contractor. I did my research and found him to be honest. If I have future needs he is who I will call as well as to refer my friends and family.
Erin Bourke
Wow! Excellent Service. Air conditioner not working first hot day in Portland and all of the Service companies booked out 1-2 weeks, but then I found NW Heating and Cooling, read the reviews and gave them a call. Jerry answered- he too was booked out a week, but managed to squeeze us in 2 days later and the service was outstanding. Stevie was the technician. She called 30 min prior to arrival, arrived on time, was extremely efficient, polite and pleasant. She clearly explained the problem and stated she would need to go to the local parts store for the specific part she needed. She left, returned within 15 minutes and fixed the problem. She impressed me so much with her knowledge and expertise that going forward NW Heating and Cooling will be our go to company for A/C needs. Thank you Stevie.
Jason Tomczak
Our furnace stopped working on the coldest night of the year. I called NW Heating at 6am and got a call back fairly quickly. Jerry stopped by my place and had the repair done and heat back on in less than 15 minutes. The price was very, very fair - probably less than what other companies would have charged given the timing and situation. I highly recommend Jerry & Northwest Heating to anyone needing good, fast, professional service.
Max Kogan
Jerry and his wonderful crew consisting of Anthony and Sincoy did a fantastic job installing my furnace. They were very professional, friendly, compotent, and left the place as clean as they found it. They really know their stuff when it comes to HVAC systems. I would recommend them to anyone.