Green Box Mechanical

I've used Greenbox 3 times now over the past few years for plumbing leak detection and repair, and they've never disappointed. For this latest repair, Reuben went above and beyond to complete the job with urgency and minimal impact on my family and me. I would not hesitate to recommend them for plumbing services, and can only assume their other services are also excellent.

Green Box has become my go-to for all things! They are always very professional and super timely. Every technician I've worked with has been amazing! They take the time to thoroughly understand the issue and are honest in recommendations. I've had them assess a situation and not charge me if they can't help, as well as explain why an anticipated repair may not be the right one. I highly recommend Green Box Mechanical and am so happy to have found an honest, dependable, and kind company to work with.

Had two outlets in a bedroom go dead, swapped one and still no electricity. Called GreenBox as they installed my car charger some weeks back. Gonzo, who is absolutely awesome by the way, came back out to take a look. Low and behold, the other outlet was cracked and loose but because it was connected to the other one, was why no power was coming out. Easy five minutes fix, BUT, GreenBox still charged $335 for a simple five minute fix. Gonzo had his hands tied and I was very disappointed that this is how a company can be ran. I run customer service for multiple hospitals and this is embarrassing. I'd highly recommend avoiding GreenBox unless you are certain that your issue or project is an hour or longer. Just to reiterate, Gonzo was an outstanding electrician and very friendly/knowledgeable. It is GreenBox and their "policy" that is a joke. Lost an otherwise hopeful long term customer. Back on the hunt to find another electrician/company to give my business to moving forward.

Edit: Would add service recovery or making it right for the customer to the list as well.

Mike was very clear with bid and was open to different budget ideas. Provided helpful info on how to prep for our project. On the day of installation, the team worked quickly and cleanly, very pleased with the outcome! We had plugs replaced, outdoor plug added and line run to our shed, and all done in 1/2 day. I will definitely use this company again.

I am a general contractor and need reliable subcontractors to complete projects in a timely manner. I like using Green Box Mechanical because they show up and complete the tasks on schedule and in line with their estimate. They don’t try to add fees after the fact. This is critical because I include their estimates in my proposal to the customer. I also appreciate that there are project managers that take ownership of the project to ensure that everything is done right. It also helps that they employ both electricians and plumbers so I only need to make one call or email to set up a job. The technicians wear uniforms and have well-marked vehicles, which makes the homeowners feel better about them coming in the house.

This is the third time we have hired Green Box Mechanical. Previously, they have been able to troubleshoot issues with shower fixtures and the kitchen faucet very much to our satisfaction. Efrain, the electrician, showed up promptly at 8 am today and took care of two light fixture issues and is giving me a bid for installing timers for bathroom fans and replacing a floor heat thermostat. He took the time to explain how he fixed the flickering light issues and was friendly and professional.

Mike (Michael) their electrician from Green Box is amazing! First and foremost, he’s a delightful person with an upbeat can-do attitude, but more over, from a professional standpoint, he listens, understood what was needed, and advised on solutions without attempting to dramatize the repairs to scare a homeowner. Throughout the process, he’s been informative, clear on next steps, has followed through in a timely manner, and managed the inspection process beautifully as well. Being I work on houses for a living, I meet contractors all week long. When it comes to electrical, Green Box is honest, real, and goal oriented. I am now looking forward to working with their plumbing and HVAC team too! I’ll post a review once I’ve experienced these divisions so for now, if you’re needing electrical work done, absolutely, give Green Box a call.

Efficient and professional office staff set up the appointment with a one-hour window for arrival. [One hour!! Most companies offer AM or PM windows at best] The service and fee was described over the phone. The plumber arrived promptly during the appointment window and fixed a broken pipe under a bathroom sink. Cost was less than the predicted bid. Great service. Competent and knowledgeable. Will use again.

Alex B was very helpful identifying why our current toilet was leaking. Since the repair process was going to be extensive and may not correct the problem, we decided to install a new toilet. When Alex got into the project of installing the new toilet and me watching him all the time, he found that the old toilet was not installed together as it could be. I would not have known what to do if I had tried to do it myself. What a relief to get it done correctly and saved us money.

Greenbox was so responsive and fast. They were priced the same as most other companies but they worked me in same day and the electrician was nice and smart and really helpful with opinions on location. I think Greenbox was amazing installin my EV charger