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Best Solution Services Reviews - 100

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Zack

For a quick summary, I had to call them back twice and the job was never done correctly either time. They upsell the services with superficial cleaning. Most home owners will not go through the attention to detail to over see the service and make sure they are getting their moneys worth.

Lauren

Excellent and thorough service! Smelled a dead animal coming through my house's ducts, and when I called Best Solution Services (on a Sunday), Mike said they could come that afternoon. Turned out the crawl space below the house was full of rodent excrement and dried out bodies. Mike's team not only cleaned the ducts and vents, they then spent a couple more hours cleaning and relining the entire crawl space below the house. His price was beyond fair. But then . . .

That night I could still smell the dead rodent, so, Mike came back the following day and his men hunted under the house until they found a dead rat inside the insulation. Once they removed it the smell was gone.

Mike and his team follow through and are devoted to quality and customer satisfaction. Highly recommend!

Carol Paulson

I highly recommend Mike & his crew. They did a fantastic job cleaning the HVAC ducts & vent cleaning. The crawlspace needed cleaning so they added new insulation and vapor barrier. Very professional, efficient & great to work with. I'll definitely have them in my home in the future.

Maruthy JAKKAM

I am more than happy to provide a positive review for the exceptional work done by the HVAC cleaning services.

Firstly, I was thoroughly impressed by their professionalism and attention to detail. The team arrived on time, neatly dressed in uniform and quickly got to work, meticulously cleaning every nook and cranny of my HVAC system.

Not only did they clean the visible components of the system, but they also took the time to clean the ducts and vents, ensuring that the air circulating in my home was clean and free from harmful contaminants. They even provided me with tips on how to maintain the system and improve its efficiency, which was greatly appreciated.

The team was courteous and respectful throughout the entire process, taking care not to damage any of my property or leave a mess behind. I was pleasantly surprised by their level of professionalism and dedication to their work.

Overall, I highly recommend the HVAC cleaning services for their exceptional work, attention to detail, and commitment to providing outstanding customer service. They truly exceeded my expectations and I will definitely be using their services again in the future.

Patricia Schuster

We had Mike and his crew clean our air ducts, dryer vent, and furnace in a townhouse that had not been cleaned in who knows how long. He was transparent with pricing over the phone and was able to schedule us for the next day. He showed up with a 5-person crew, evaluated the situation, explained the pricing clearly, and they got to work. They were in and out in about 45 minutes and everything was cleaned up and reset just as it had been before! He was also able to reach out dryer vent access from outside which is about two stories up, that was great. His crew was very organized and professional. I appreciated that they all wore shoe covers and face masks. We'll definitely have him back in the future for maintenance!

Jacqueline Zou

Mike and his team went above and beyond to clean my dryer vent and install a bird guard on my vent that had a bird nesting in it. I had a tricky situation with my vent location and Mike did everything he could to do the job right. Honest, hard working, family company.

Kelli Farrell

Incredible experience! Full crew was there within 2 hours of calling. In and out in one hour
with full vent brushing, dryer vent... the works! Owner was great so willing to work with us. Can't recommend highly enough!!

Pelley Hayden

Mike and his team are quick to get the job done and they do it right. And if you think something is unsatisfactory, they are happy to hear your thoughts and either explain their process or do the job to your expectations.

vamsi menta

Michael did an awesome job in cleaning all the ducts, dryer vent, exhaust vents in all bathrooms and laundry room. Highly recommend this company.

Vi N

Be warned!! This company practices high pressure up-sell. The groupon just covers "vacuuming" and the owner will try to convince that you need "vent brushing" at $25 additional for each register. Then you might need "furnace cleaning" (costs more than $100). I didn't like the whole experience! Whatever you decide to let them do, skip the furnace cleaning; it's not worth the money since they don't/can't clean the blower.

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