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    Master Service Reviews - 97

    4.9
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Donna Vickrey

    Been using Master Service for years. When I got home one morning we needed service on our unit, called it in and Mike came out and dignosed the problem that would be costly on a old unit, he called Tim to give us pricing for a new unit and he was very helpful and even brought Consumer Reports for us to see the ratings,the next morning Josh and Mike came to do the install and left everything clean. Within 24 hours we had cool air again. Thank you Mike ,Josh and Tim

    Jimmy Eubanks

    The repairman, Justin arrived a couple of hours before expected, thankfully since our house was 58 degrees, had us up and running within about an hour. Very nice and courteous serviceman. Would definitely recommend MASTER SERVICE to family and friends.

    John Bennett

    Was very pleased at how fast they got a guy out within 2 hours on a Saturday morning and I actually talked to a real person! Steve was very professional, knowledgeable, and explained everything. Plus, the service charge was surprisingly reasonable! I'm not going to bother with Airco Service anymore. Thanks y'all!

    Joyce Hanewinkel

    In a word...AWESOME! Very caring and knowledgeable! Last summer another HVAC company tried to take advantage of my 88 year old father, they wanted to charge over $10,00 to replace equipment and weren't interested in repairing anything. I then called Master Service, they came right out and gave me several options from repair to replacement. The repair option we chose got us through the summer at a fraction of the cost. Master Service came back out this week to evaluate and said the system was leaking. Again we were given multiple optons. We went with equipment replacement and the cost was less than half what the other company quoted. Everyone I have dealt with at Master Service from office staff, installers to the owner have been caring, efficient, knowledgeable and overall just great and I highly recommend them. They are a company you can trust and they give discounts for veterans and if you have a maintenance agreement!

    Kendal Painter

    Josh and Julio were great! They were super courteous and professional. Being able to find out the problem and get a new AC the next day was incredible! I would recommend Master Service to anyone that has a heating or air conditioning problem!

    Franci Hillsman

    Great experience for installation of 3 new units at our home. Mike and Josh and their team went above and beyond to get every detail perfect! Professional, courteous, communicate well, cleaned up. Great job guys! Highly recommend!

    kfdff311

    Great company, great price. Steve has been out two times over the last few months to make repairs on different units. Very fast an knowledgeable. Each repair has only taken a few minutes. I would highly recommend calling Master Services first.

    malinda Southerland

    I had a very good experience with this company. Tim was very helpful & walked me thru everything. The install for our new heat & air unit plus furnace took less then a day & they cleaned everything up when done. I am completely satisfied with the company & the price was great. I would highly recommend this company to anyone needing any hesting or cooling services. The whole crew was a joy.

    Sarah Settgast

    These guys are incredible! Our AC went out at 1am I called them at 7 this morning and my problem is already fixed. We have colder air blowing in through our vents then we have ever had. They are polite, friendly, and honest. The Tech Justin gave me options to fix the problem and tried to work with my budget to help me. By far the best customer service I have ever had! Give them a call if you want your problem fixed today.

    Marcia Lightsey

    Master Service have served all our Heat and Air needs and have been our Technicians for many years. I call on their expertise and professionalism for my personal home and rentals. Steve is always very professional, friendly, and HONEST! They most usually attend to my call for help within the same day and usually within a couple of hours and are thorough in explaining the heat or air problem to me and what my options are in solving the problem! You are in good hands with Steve from Master Service Heat and Air ... he 'Serves the Master' and that is evident in the Way he Serves YOU!!

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