From the first call, to scheduling, to promptness to courteous and professional advice. These guys cant be beat. Tim the salesman KNOWS his stuff. He doesn't mislead or add extras he is to the point and honest. How often do you find that anymore? Then scheduling was a bit tricky because we had all that storming. But it didn't stop them. The techs Julio and Evan came worked quickly and so efficiently. These guys make a terrific team. They make SURE the equipment works properly and they go the extra mile. My suggestion, don't even waste time looking for someone else. These guys have it all. Thank you SO MUCH. I LOVE MY NEW A/C
Julio and Josh installed a two zone system today in Jenks and did a fantastic job. They laid down plastic over the carpet and kept the job site clean. The quality of work was outstanding. I would use them again without hesitation.
Our technician Steve was very friendly and professional. Called on a Sunday morning due to heater issues and he came right out. Only took 20 minutes to fix the issue. Would recommend their services to other people.
I was in a bind and they had someone to my house that day. They were so friendly and the customer service was bar none. They were very informative, explained what they did and then I was shocked to see after all that they did how reasonably priced they were. Would recommend to anyone. They made such a stressful situation a positive experience. Will be using them for all future needs.
I use Master Service of Tulsa for my personal home and being a Realtor too, I always refer them to my Clients for any service or needs they may have! They take wonderful care of Me and My Clients each time they are called out! I always feel like when I call in, they put me first and get me taken care of ASAP!! I appreciate them so much!!❤️❤️
The owner, Steve, showed up for a service call at 9:30 am as arranged. Within 30 minutes he had diagnosed my problem. He gave me a great explanation, showed me pictures of the unit in the attic and the problem areas. Then he gave me a couple of options from a repair that would cost me $400-600 and may or may not hold me through the summer, to replacing just the AC. or the AC and furnace. He went through the pros and cons of each with me and I decided to replace my entire system due to the age of my home. He was able to get his salesperson, Tim, to my house within an hour. Tim went through their product offerings with me and explained in detail the items included in installation, the warranty and financing options. Tim left my home around noon to pull permits for the work. Brett and Zac showed up at 1pm to begin removing my old units and preparing for the installation. Around 2pm Tim was back with my paperwork and the new equipment and Brett and Zac completed the install by 4:15pm. Everyone was extremely professional and knowledgeable. I asked questions of everyone and was impressed with Tim's product knowledge and Zac's knowledge of why certain things are done a certain way in the installation process. It's not a great day when your AC goes out and you need to spend thousands of dollars to replace it, but these guys made it a little easier! Thanks so much for making a bad day better!
We called Master Service our to our residence. They came out and were so helpful in solving our heater problem. Justin was so professional and knowledgeable. We would highly recommend this company and will continue to use them.
Our unit decided to randomly quit working and Steve came to the rescue! Great rates for a Saturday! He made it to us pretty quick and diagnosed and fixed the problem in less than 30 mins! So glad to have our heat and air back!
We have used Master Service since 2011 and have never been disappointed with there service and professionalism. They will continue to have our business. Service tech's are skilled, prompt and courteous. Thanks to Michael and Debbie for there help today!
Master Service did a phenomenal job, from the initial bid to completion. They were punctual and worked with us through the entire new installation process. I definitely recommend Master Service Heating & Air!
Kim Cochran
From the first call, to scheduling, to promptness to courteous and professional advice. These guys cant be beat. Tim the salesman KNOWS his stuff. He doesn't mislead or add extras he is to the point and honest. How often do you find that anymore? Then scheduling was a bit tricky because we had all that storming. But it didn't stop them. The techs Julio and Evan came worked quickly and so efficiently. These guys make a terrific team. They make SURE the equipment works properly and they go the extra mile. My suggestion, don't even waste time looking for someone else. These guys have it all. Thank you SO MUCH. I LOVE MY NEW A/C
Bo Harrison
Julio and Josh installed a two zone system today in Jenks and did a fantastic job. They laid down plastic over the carpet and kept the job site clean. The quality of work was outstanding. I would use them again without hesitation.
lacie epperson
Our technician Steve was very friendly and professional. Called on a Sunday morning due to heater issues and he came right out. Only took 20 minutes to fix the issue. Would recommend their services to other people.
Bailee Baker
I was in a bind and they had someone to my house that day. They were so friendly and the customer service was bar none. They were very informative, explained what they did and then I was shocked to see after all that they did how reasonably priced they were. Would recommend to anyone. They made such a stressful situation a positive experience. Will be using them for all future needs.
Amanda Dudley
I use Master Service of Tulsa for my personal home and being a Realtor too, I always refer them to my Clients for any service or needs they may have! They take wonderful care of Me and My Clients each time they are called out! I always feel like when I call in, they put me first and get me taken care of ASAP!! I appreciate them so much!!❤️❤️
Cindy Cindy
The owner, Steve, showed up for a service call at 9:30 am as arranged. Within 30 minutes he had diagnosed my problem. He gave me a great explanation, showed me pictures of the unit in the attic and the problem areas. Then he gave me a couple of options from a repair that would cost me $400-600 and may or may not hold me through the summer, to replacing just the AC. or the AC and furnace. He went through the pros and cons of each with me and I decided to replace my entire system due to the age of my home. He was able to get his salesperson, Tim, to my house within an hour. Tim went through their product offerings with me and explained in detail the items included in installation, the warranty and financing options. Tim left my home around noon to pull permits for the work. Brett and Zac showed up at 1pm to begin removing my old units and preparing for the installation. Around 2pm Tim was back with my paperwork and the new equipment and Brett and Zac completed the install by 4:15pm. Everyone was extremely professional and knowledgeable. I asked questions of everyone and was impressed with Tim's product knowledge and Zac's knowledge of why certain things are done a certain way in the installation process. It's not a great day when your AC goes out and you need to spend thousands of dollars to replace it, but these guys made it a little easier! Thanks so much for making a bad day better!
Christina Shannon
We called Master Service our to our residence. They came out and were so helpful in solving our heater problem. Justin was so professional and knowledgeable. We would highly recommend this company and will continue to use them.
Ashley Mize
Our unit decided to randomly quit working and Steve came to the rescue! Great rates for a Saturday! He made it to us pretty quick and diagnosed and fixed the problem in less than 30 mins! So glad to have our heat and air back!
Victor Downey
We have used Master Service since 2011 and have never been disappointed with there service and professionalism. They will continue to have our business. Service tech's are skilled, prompt and courteous. Thanks to Michael and Debbie for there help today!
Debra Taylor
Master Service did a phenomenal job, from the initial bid to completion. They were punctual and worked with us through the entire new installation process. I definitely recommend Master Service Heating & Air!